They’re as useless as usps is as a whole. They’ll tell you after the 6 months passes that basically it’s your fault something was lost. Zero accountability. They never look into anything it’s just an automated system. Answer from UncannyAnomaly on reddit.com
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USPS
usps.com › help › missing-mail.htm
Missing Mail and Lost Packages | USPS
If you're dealing with a lost package or mailpiece, USPS can help with a Missing Mail Search. Learn how to find lost mail, file claims, and request refunds.
Discussions

USPS Missing Mail Search Request
Almost every time it shakes a package loose within 24 hours. Very rarely, like once a year, a package is completely lost. This is out of thousands of shipments for me. More on reddit.com
🌐 r/BehindTheClosetDoor
14
11
May 31, 2025
Has anyone had success with a "Missing Mail Search" on USPS?
They’re as useless as usps is as a whole. They’ll tell you after the 6 months passes that basically it’s your fault something was lost. Zero accountability. They never look into anything it’s just an automated system. More on reddit.com
🌐 r/usps_complaints
248
93
December 22, 2022
Submitting a missing mail search is apparently the cheat code.
Just had an identical experience. Sat in one place for 8 days. I submit my missing mail search and all of a sudden it starts updating again More on reddit.com
🌐 r/usps_complaints
59
23
March 20, 2025
For those of you having trouble submitting a missing mail search because the page will not load... Try this:
They 100000000000% intentionally made this specific POS page slow as FUCK to load, to make users give up. Which lessens their FUCKING load on tending to requests, due to knowing how INCOMPETENT, SHITTY, and FLAWED their mailing/logistics system is. FUUUUUUUUUUUUUUUUUUUUUUUUUCK. More on reddit.com
🌐 r/usps_complaints
121
70
January 29, 2025
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Reddit
reddit.com › r/usps_complaints › has anyone had success with a "missing mail search" on usps?
r/usps_complaints on Reddit: Has anyone had success with a "Missing Mail Search" on USPS?
December 22, 2022 -

I had a fairly valuable priority mail flate rate bubble envelope shipped to me. The package was initially scanned in at a distribution center in NY. There were no updates for a week and I submitted a help request form.

USPS actually called me (which surprised me) and stated there has not been a physical scan for a while. She said I should file a "missing mail claim" and they she flagged the shipment. She continued that sometimes just flagging the package will have it moving again. I submitted the missing mail form last week, but there have not been any updates on it.

I have a small hobby business and ship USPS A LOT. I've had packages take a long time to be delivered, but I've never ran into a package having a single scan then never having an additional scan for multiple weeks. At this point, I'm wondering if I should keep patient or submit an insurance claim? There is insurance on the package, but the contents are sentimental as well as valuable and I'd rather have the package.

Has anyone submitted a Missing Mail Search with USPS and have it work? Additionally, if anyone has any input on filing an insurance claim, I'd be interested in that as well. Thanks!

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Pirate Ship
support.pirateship.com › en › articles › 4793887-how-to-look-up-missing-mail-search-requests
How to look up missing mail search requests | Pirate Ship Support
Once you're logged in, you'll see the option to view Submitted Search Requests at the top of the page, as we've highlighted here: Click on ID numbers to see details: From there, you'll see all of your previous missing mail searches, and can click on the ID number for any of them to see more ...
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Stamps.com
stamps.com › home › how to find a lost usps letter or package
How to Find a Lost USPS Letter or Package - Stamps.com
November 13, 2025 - You can receive a copy of your recipient’s address by calling USPS at 1-800-222-1811 on Monday through Friday from 8:00 AM to 8:30 PM ET. Signatures can be mailed, faxed, or emailed to you directly.
Find elsewhere
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Stamps.com
stamps.com › home › usps › usps lost package
USPS Lost Package - Stamps.com
November 28, 2023 - Identifying info, such as your ... damaged in transit) Once you have the necessary details, you can submit your Missing Mail Search Request online at USPS.com....
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Quora
quora.com › How-do-I-check-up-on-USPS-missing-mail-search
How to check up on USPS missing mail search - Quora
Answer (1 of 5): USPS cannot physically search for mail where there are a billion pieces of mail in circulation at any given time. If it still exists and still has an address on it where it can be delivered, it will get there.
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USPS
usps.com › help › claims.htm
File a USPS Claim: Domestic | USPS
NOTE: USPS may not legally pay compensation for uninsured lost or damaged articles. If your uninsured mail is missing or delayed you may request a Missing Mail Search.
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SellerSprite
sellersprite.com › home › blog › usps missing package? complete guide to find your lost mail
USPS Missing Package? Complete Guide To Find Your Lost Mail - Seller Sprite
October 15, 2025 - You can call USPS National Materials Customer Service or visit your local post office for help. When you reach out, have your tracking number ready. Explain your situation clearly and provide all necessary details.
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Quora
quora.com › How-long-does-it-take-for-USPS-to-find-missing-mail
How long does it take for USPS to find missing mail? - Quora
Answer (1 of 5): Sometimes they never find missing mail. I send my uncle a small parcel. Priority mail. He never received any parcel and when i went to the post office I gave them the tracking number and they told me that they couldn't deliver because there was no such address. I have sent my unc...
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USPS
emailus.usps.com › s › package-inquiry
Email Us
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USPS
faq.usps.com › s
USPS.com FAQs
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USPS
faq.usps.com › articles › Knowledge › Missing-Mail-The-Basics
Knowledge: Missing Mail - The Basics
Whether you are sending it or receiving it, your mail is important to you and to the U.S. Postal Service®. When mail is missing or delayed, we want to find it. If you think your package or mail is lost or delayed, follow these steps to help us find your mail · Missing Mail Definition
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Usps
missingmail.usps.com
Missing Mail - USPS
We cannot provide a description for this page right now
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Pirate Ship
support.pirateship.com › en › articles › 4785073-how-to-file-a-missing-mail-search-request
How to file a Missing Mail Search Request | Pirate Ship Support
From there, scroll down to option 2. Submit a Missing Mail Search Request. It will look like this: USPS account required: Next, you'll be asked to log in to your USPS account.