When we receive your Missing Mail search request, we will send you a confirmation email. We will also send you periodic updates about the search. If we find your package or mail, we will send it to the address you provided. Please note, sometimes we cannot find missing mail items. It is also possible that your package or mail will not be recovered because it was not safe to forward. ... If you used a service with a money-back guarantee such as Priority Mail Express®, you may be able to request a refund.

Connect with our customer service representatives to help resolve your issue and get back on track. Email: USPS® Customer Service Call: 1-800-ASK-USPS® (1-800-275-8777)

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Call USPS: They recommend calling 1-800-275-8777 (1-800-ASK-USPS) to ask for the phone number of your local Consumer Affairs office regarding a Missing Mail request. That said, the Postal Service's 1-800 number is pretty slow at the best of times, and during peak seasons (such as the holidays) ...

Premium Forwarding Service Residential® (PFS-Residential®) refunds can be requested online and at the Post Office, depending where you set up the service. ... If you set up your PFS-Residential service on USPS.com, you can request a refund online.

National Materials Customer Service 1-800-332-0317 (requests for paper Domestic Claim Forms only) Hours of Operation Monday–Friday: 6 AM–6 PM CT Saturdays and Sundays: Closed Federal Holidays: Closed · USPS Accounting Services determines whether to pay a claim in full or in part, or to deny a claim.

Answer (1 of 9): Per the USPS When we receive your Missing Mail search request, we will send you a confirmation email. We will also send you periodic updates about the search. If we find your package or mail, we will send it to the address you provided. Please note, sometimes we cannot find mis...

Request your Hold Mail service start date by 3 AM ET (2 AM CT or 12 AM PT) on your requested day, Monday–Saturday. ... To provide you with greater security, the USPS Hold Mail process requires you to create or sign in to your USPS.com account ...

Answer (1 of 5): USPS cannot physically search for mail where there are a billion pieces of mail in circulation at any given time. If it still exists and still has an address on it where it can be delivered, it will get there. Lost mail may have been delivered to the wrong place or been delayed b...

August 23, 2022 - A pop-up window allows you to offer details about your mail service. Jennifer Still/Business Insider ... You will need to have the sender's address details on hand. Jennifer Still/Business Insider ... 7. On the following page, fill in your name and address regardless of whether you're the shipper or receiver. 8. Choose the way you would like USPS to contact you. 9. Select "Finish" to submit your request.

May 20, 2025 - USPS lost my package? Discover expert answers on tracking your service request number 77987675 and resolving delivery issues. Get the help you need today!

For other issues or more information, you can e-mail the Postal Service’s Customer Care Center at USPS® Customer Service or call 1-800-ASK-USPS (1-800-275-8777).

June 17, 2022 - Besides opening the missing mail claim, track the package at usps.com and request email or text updates.

We hope you will find this site informative and that it will give you a better understanding of the Freedom of Information Act (FOIA) and its implementation at the United States Postal Service. Our online portal provides registered users the ability to submit their requests electronically, check status of their request at any time, and to receive responsive documents to their private reading room for viewing or downloading purposes.

The most common option is the online form, which is available through the USPS website. This form enables customers to provide all the necessary details related to their USPS-related concern and submit it electronically.

If you're going out of town for a while, you can submit a USPS Hold Mail® request online and we'll keep your mail safely at your local Post Office until you return. You can schedule the service up to 30 days in advance of your date or by 2 ...

If we missed you when we tried to deliver your mail, you can schedule a Redelivery online using a tracking number or the barcode number shown on the back of your PS Form 3849, We ReDeliver for You! Redeliveries can be scheduled online 24 hours a day, 7 days a week.