Vanilla Gift
vanilla-gift.pissedconsumer.com › customer-service.html
Vanilla Gift Customer Service Phone Number (844) 433-7898, Email, Help Center
How to contact Vanilla Gift (rebranded from Vanilla Visa) customer support at toll-free or accessibility phone number? Call or write an email to [email protected] to resolve Vanilla Gift issues: Cards, Payments and Charges, Account. Visit the company website www.vanillagift.com or help ...
Vanillagift
vanillagift.com › contact-us
Contact Us: Contact Vanilla Gift Card Customer Service
Discover endless gifting possibilities at VanillaGift.com.
Videos
Where can I buy a Vanilla Gift Card?
You can buy Vanilla Gift Cards online at VanillaGift.com. You can also buy them at participating retail locations.
vanillagift.com
vanillagift.com › help
Frequently Asked Questions: Vanilla Gift Card Q&A | Vanilla® Visa®
What payment methods can I use to purchase a Vanilla Gift Card?
You can purchase Gift Cards using Visa, Mastercard, American Express, or Discover credit/debit cards. You can also purchase Gift Cards online with PayPal, Venmo, Click to Pay, or Apple Pay (on supported devices) at checkout. Regardless of payment method, the billing address must be in the United States.Please note VanillaGift.com cannot accept payment methods with addresses from the state of Hawaii. VanillaGift.com cannot accept payment methods with addresses from the state of New Mexico for orders equal to or greater than $1,000 within a 24-hour period.
vanillagift.com
vanillagift.com › help
Frequently Asked Questions: Vanilla Gift Card Q&A | Vanilla® Visa®
Does my Vanilla Gift Card expire?
The funds on both Physical and eGift Cards never expire. However, your Gift Cards do have an expiration date listed to facilitate transactions.The “Valid Through” Date indicated on the back of your Physical Gift Card or displayed on your eGift Card is not actually an expiration date. It is intended primarily for fraud protection purposes and permits your Gift Card to be used for ordering online or by phone.
vanillagift.com
vanillagift.com › help
Frequently Asked Questions: Vanilla Gift Card Q&A | Vanilla® Visa®
GetHuman
gethuman.com › all companies › vanilla gift card customer service
Vanilla Gift Card Customer Service Phone Number 800-571-1376: Call Support
November 2, 2009 - Toll-free · 24 hours, 7 days · Enter the number on the front of the card, then verification on the back #2, then #4 · Please enter your 16-digit card number on the front of your card, or press 1 to hear important facts about your card, or press 2 if you have lost your card. · Free tools available: Talk for me, Skip the wait, Schedule my call ... Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Vanilla Gift Card below.
Elliott Report
elliott.org › home › vanilla gift customer service contacts
Vanilla Gift Customer Service Contact Support Via Phone Email Exec Contacts - Elliott Report
August 8, 2025 - Secondary Contact Colleen Ostrowski Chief Operating Officer 250 Williams Street NW Suite M-100 Atlanta, GA 30303 [email protected] ... Jen Boutwell Vice President, Marketing 250 Williams Street NW Suite M-100 Atlanta, GA 30303 [email protected] ... Brian Parlotto Executive Vice President 250 Williams Street NW Suite M-100 Atlanta, GA 30303 [email protected] ... Vanilla Gift is a product offered by InComm Payments, a company that specializes in providing prepaid and gift card solutions.
Vanilla Visa
vanilla-visa.pissedconsumer.com › customer-service.html
Vanilla Visa Customer Service Phone Number (844) 433-7898, Email, Help Center
The best email to contact Vanilla Visa is [email protected]. 56% of customers use this email address to address their issues and concerns. Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult. ... Two letters and online complaints ignored. I’ve reached out to CVs and local Sheriff for help. Read full quote ... I bought a $500 gift card Vanilla gift card and I use it to buy groceries all the first one I bought I couldn’t use it because somebody compromised it on the way to me then they sent me another one that was compromised and they sent me another one and that was compromised.
Better Business Bureau
bbb.org › us › ga › atlanta › profile › gift-cards › vanilla-gift-card-0332-90014404
Vanilla Gift Card | BBB Business Profile | Better Business Bureau
The company assists clients with tolling and transit payments, wireless services, lottery and gaming, gifting programs, and healthcare benefit management. Their offerings also include incentive and reward programs, disbursements, and alternative payment methods. ... This company sells prepaid debit card services and does prepaid card processing for other debit card companies. ... Credit Cards and Plans, Payment Processing Services, Credit Card Processing Services, Prepaid Credit Cards, Pre-Paid Phone Cards
Reddit
reddit.com › r/creditcards › visa vanilla gift card zip code + customer service issues
r/CreditCards on Reddit: VISA Vanilla Gift Card Zip Code + Customer Service issues
April 3, 2023 -
I've been trying to use a VISA vanilla gift card I got for my birthday a couple days ago. Every site has asked me for a Zip Code, and I've tried inputting my own, and the one of the store it was bought at. Neither worked. I also tried inputting the zip code of the person who bought it for me. I activated the card on the vanilla visa gift card site, but contrary to what I've seen, there wasn't a Zip Code option for where to set a zip code, though others had one on the very same site. As I was trying, I went back to the balance checking page on the vanilla visa gift card site, and it said:
ON HOLD Your Card is unable to be used at this time. Please immediately call the customer service number on the back of your Card.
However, the number on the back of the card is always a robot with 3 options. FAQs, Check my Balance, or Report my card stolen or missing. I really have trouble with using most robotic over-the-phone interactions, and almost always do better talking to a real person, however, there doesn't seem to be a way to get help from one. Only the robot, and my problem isn't one of the three things it offers help with.
I'm scared that some website got ahold of my card number and is stealing the money. The card had 100 dollars on it and I really can't afford to waste that kind of money right now.
If anyone has any insight on what to do or who to call, that would be really helpful right now.
Thank you.
Top answer 1 of 5
3
I just had the exact same thing happen. I had to call their customer service, 833-322-6760, there is an option to press zero to talk to a person. They really are pretty sketchy. They recently removed the option to add your address or name, they told me cards were now "not personalized" and if a site did need it to just use my own. This is what I had done on Amazon and by not being correct the transaction was declined and then VanillaGift card's system marked it as compromised and froze it. That is why you got the message it was unable to be used. It now requires them to reissue a new one which I should bet in about 2 weeks. When I asked how to use the replacement one online properly she suggested I don't and to use it in-store. No site stole your card info, it is just set up that you don't have the full info to use it correctly online. They are hoping you won't bother waiting on hold for 40 minutes like I had to to get the new card and they keep the money. I was going to talk to someone higher up because it really is scummy what they are doing but they put me on hold for another 20 minutes and I gave up.
2 of 5
2
It sounds like your VGC is locked. When that is the case, you must talk to someone by calling the number on the back of the card. Choose "Report card stolen or missing". You will get to a person likely someone overseas. Explain that your card is locked, etc. etc. Also, when checking the balance, make sure you are using the website listed on the back of the VGC. These VGCs are best used in person at a store. Using them online can lead to it being locked. Most people don't know this flaw. I went through this a few months back.
Vanilla Gift
vanillagift.com › help
Frequently Asked Questions: Vanilla Gift Card Q&A | Vanilla® Visa®
Check your balance at balance.VanillaGift.com or call 1-833-322-6760. To use your Physical Gift Card along with another form of payment, tell the cashier how much you want to apply to each payment type.
Numberforliveperson
numberforliveperson.com › vanilla-gift-card
How to Talk to a Live Person in Vanilla Gift Card Customer Service
The best way to contact Vanilla Gift Card is to call them at 1-833-322-6760.
Vanillagift
vanillagift.com › trackorder
Track Your Vanilla Gift Order
Discover endless gifting possibilities at VanillaGift.com.
Better Business Bureau
bbb.org › us › md › baltimore › profile › credit-cards-and-plans › vanilla-visa-0011-90359866
Vanilla VISA | BBB Business Profile | Better Business Bureau
The company assists clients with tolling and transit payments, wireless services, lottery and gaming, gifting programs, and healthcare benefit management. Their offerings also include incentive and reward programs, disbursements, and alternative payment methods. ... This company sells prepaid debit card services and does prepaid card processing for other debit card companies. ... Credit Cards and Plans, Payment Processing Services, Credit Card Processing Services, Prepaid Credit Cards, Pre-Paid Phone Cards
CTF Assets
assets.ctfassets.net › ipocadpk9uyx › 4wAj8zhjfZ8JqkyDFkG9wE › d6f58bfb073e0569cee428ff4e9d6876 › VV_BOL_Gift_Sutton_CHA.pdf pdf
VANILLA® VISA® GIFT CARD CARDHOLDER AGREEMENT
RECEIPT AND CALL 1-833-322-6760 TO CANCEL THE CARD AND TO REQUEST A REFUND. This Gift Card Cardholder Agreement is effective 03/01/2019.
OneVanilla
onevanilla.pissedconsumer.com › customer-service.html
OneVanilla Customer Service Phone Number (877) 770-6408, Email, Help Center
Individuals with other legal concerns can dial the OneVanilla number, 1-833-774-8223, between office hours. Calling the company agent is the most feasible option for people with urgent inquiries.
GetHuman
gethuman.com › all companies › vanilla visa card customer service
Vanilla Visa Card Customer Service Phone Number 855-686-9513: Call Support
April 4, 2011 - To use the automated phone system ... sixteen digit card number now." ... Vanilla Visa Card operates the call center for this 855-686-9513 phone number 24 hours, 7 days....
YouTube
youtube.com › watch
How To Contact Vanilla Gift Card Customer Service 2025 | Get Support For Your Vanilla Card - YouTube
How To Contact Vanilla Gift Card Customer Service 2025 | Get Support For Your Vanilla CardNeed help with your Vanilla Gift Card? In this video, we'll show yo...
Published February 9, 2025
Quora
quora.com › How-do-I-contact-Vanilla-Gift-Card-customer-service-regarding-a-compromised-gift-card-other-than-calling-the-number-on-the-back-of-the-card-as-they-are-very-unhelpful
How to contact Vanilla Gift Card customer service regarding a compromised gift card other than calling the number on the back of the card as they are very unhelpful - Quora
Answer (1 of 10): Call the number on the back of the card and when answered ask to speak with their supervisor. Ask if they have the authority to do ____what you want____ and if any hmmmm ask to speak with THEIR supervisor. Just keep going UP until you get someONE who can do someTHING! I had to ...
MyVanilla
myvanilla.pissedconsumer.com › customer-service.html
MyVanilla Customer Service Phone Number (855) 686-9513, Email, Help Center
How to contact MyVanilla customer support at toll-free or legal phone number? Call or write an email to [email protected] to resolve MyVanilla issues: Cards, Account, Request for Information. Visit the company website www.myvanillacard.com or help center for more information.
Vanilla Gift
vanillagift.com › here-to-help
Here To Help Gift Card | Vanilla Visa
Here to Help First Aid Gift Card
Offer your support with a first aid visa gift card from Vanilla Gift. Now available as an eGift card so you can shop from home!
Price $10.00
Sfcityattorney
sfcityattorney.org › 2023 › 11 › 20 › city-attorney-sues-maker-of-vanilla-gift-cards-over-consumer-scams
City Attorney sues maker of Vanilla gift cards over consumer scams – City Attorney of San Francisco
The City Attorney’s Office encourages any consumers who may have had relevant interactions with Incomm or Vanilla Gift Cards to contact the Office through its consumer complaint web portal or hotline at (415) 554-3977.
Reddit
reddit.com › r/personalfinance › my vanilla gift card zip code
r/personalfinance on Reddit: My Vanilla Gift card zip code
February 10, 2021 -
Hello, I'd really appreciate some help here. I had just purchased a vanilla prepaid gift card for online purchases already knowing about needing to add a zip code. However, it seems that the option to do so is completely gone from the website; I've also tried calling the number on the back of the card but it ends up actually not putting the zip code thru. Every time I call back it says "there is no registered zip code" even though I typed it in every single time. Thank you!