Where can I buy a Vanilla Gift Card?
What payment methods can I use to purchase a Vanilla Gift Card?
Does my Vanilla Gift Card expire?
I've been trying to use a VISA vanilla gift card I got for my birthday a couple days ago. Every site has asked me for a Zip Code, and I've tried inputting my own, and the one of the store it was bought at. Neither worked. I also tried inputting the zip code of the person who bought it for me. I activated the card on the vanilla visa gift card site, but contrary to what I've seen, there wasn't a Zip Code option for where to set a zip code, though others had one on the very same site. As I was trying, I went back to the balance checking page on the vanilla visa gift card site, and it said:
ON HOLD Your Card is unable to be used at this time. Please immediately call the customer service number on the back of your Card.
However, the number on the back of the card is always a robot with 3 options. FAQs, Check my Balance, or Report my card stolen or missing. I really have trouble with using most robotic over-the-phone interactions, and almost always do better talking to a real person, however, there doesn't seem to be a way to get help from one. Only the robot, and my problem isn't one of the three things it offers help with.
I'm scared that some website got ahold of my card number and is stealing the money. The card had 100 dollars on it and I really can't afford to waste that kind of money right now.
If anyone has any insight on what to do or who to call, that would be really helpful right now.
Thank you.