Videos
Is this trade-in process with Verizon sustainable?
What makes the Verizon trade-in process so convenient?
What's the Verizon Best Value Guarantee for upgrades available with myPlan mobile phone plans?
I recently traded in my iPhone XS Max for the 15 Pro Max, and received an $830 credit for my trade in. Little did I know, when you upgrade using this deal, they “upgrade” your unlimited plan, adding $65/month. So now I have Unlimited Plus ($90/mo) and then on top of that, The New Verizon Unlimited Plan ($65/mo).
So I literally have an unlimited plan on top of an unlimited plan. And the extra $65/mo defeats the whole purpose of the trade in credit.
Definitely not happy, and wishing I had kept my XS Max.
Right now, our family plan has an option to trade in an old phone and receive a free iPhone 15/iPhone 15 Pro. We have to pay the sales tax on it/etc but the phone itself is free.
The salesperson said the deal might not last for very long and he wasn’t sure when it would go away. I have an iPhone 11 that is 3.5 years old, and it works despite having a somewhat crappy battery. How rare is this deal? Should I take advantage of the deal or wait until I really need a new phone?
Also how is this beneficial to Verizon?