Hi there,

Is there a way to email or text customer service for the Walmart app? I'm looking for technical support. Have a pretty simple straightforward issue, app is not allowing me to add my new credit card even though it's working fine everywhere else.

Have been trying the chat box on the app everyday for a week now, during business hours, and I keep getting a message when I try to reach an agent saying no one is available to help me through chat and to call the 800 number. I'm getting desperate lol. I've called the 800 number twice and both times have reached someone outside of the country who I could barely understand and have been told my issue has been escalated and I would receive an email within 24 hours to help me but no one ever emails. I've spent more than an hour on the phone and repeated myself about 50 times. They can't just take my credit card over the phone. Just want to place a order like I've been doing for many many years and feeling beyond frustrated. Any help would be really appreciated.

Does anyone have recommendations on how to reach customer service for online orders? The option to receive a code by a landline telephone, in order to confirm your identity, is no longer available.

If you have entered a landline number, you are essentially locked out of your account because landline numbers do not allow text messages.

Is it possible to speak with a human for assistance or to restore the code by landline telephone option? Thanks!