Showing results for Canada
Never used their delivery, but have had 0 issues with their grocery pickup so would hope it's pretty similar service Answer from phillstaf on reddit.com
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Reddit
reddit.com › r/walmartcanada › grocery delivery charge?
r/WalmartCanada on Reddit: Grocery Delivery Charge?
July 19, 2025 -

I have an order over $35 in my cart.
I was told there was no delivery charge.
Then when I click through they say the delivery charge is $6.97.

Not understanding this.

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Reddit
reddit.com › r/walmartcanada › questions about walmart personal shopping
r/WalmartCanada on Reddit: Questions about Walmart Personal Shopping
August 12, 2024 -

I've been using Walmart online shopping for a few years now. I've seen the employees around the store. I drive to the store and use the app to signal I'm here and they come out with carts and load my car. My understanding is that these are Walmart employees, part or full time.

But we've tried this new thing they were pushing, where we order through the Walmart website, and then have the groceries delivered. All we wanted to be different was the delivery part. But it seems it's _entirely different_. Getting photos and chats with typos with a person. So it made me realize... this isn't just the same system but with delivery. This is someone else.

I asked the person delivering (it was a couple, actually) and it all clicked: she's paid by Instacart. She doesn't work for Walmart at all. She's basically just going into the store with a shopping cart and buying groceries for me.

So this has me feeling really anxious, especially about tipping properly. Do these people get paid properly? They're not using a company vehicle or company equipment. They probably aren't protected nearly as well as an actual employee. It's through walmart.ca but it's Instacart. It's essentially in competition with the grocery pickup system.

Can someone fill me in on what's the deal here?

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Reddit
reddit.com › r/ottawa › walmart grocery delivery horror story
r/ottawa on Reddit: Walmart grocery delivery horror story
May 29, 2022 -

To start, I am disabled and get grocery delivery to save my energy for more important things. This is an accessibility thing for me.

I recieved my walmart grocery delivery order this afternoon and it was awful. I brought my cart out to the car like usual and there were 2 men in the car which is strange and unnerving for a home delivery. Especially because the website still didnt show them near my apartment yet and I told him it didnt say he has arrived yet. He didn't answer that. When the one man started putting things in my cart he started with bread and chips. I asked "can we do heavy things first" but he didn't answer. I started pulling my delicate items out but he threw quite roughly a 12 case of pop onto them. I started having to put bags on the ground to keep up despite it being stormy out and the sidewalk being salt, dirt and snow melt. I said " wait" and he didn't respond so I said "do you speak English" and he said "no". He then started taking items out of the gricery bags and putting them on the ground. I said "No, Stop" twice and he was obviously just pretending not to understand putting my food on the ground outside wasn't cool. I waved my arms over the bags trying to show leave them alone and he got mad and drove off with half my groceries. Specifically $112 worth. It didn't dawn on my until I got to my apartment but he just stole from me, pretended not to understand no and stop while ruining the food I did get and put me in a vulnerable position by bringing someone not registered for the delivery with him.

Walmart contracts it out but I made them refund the delivery fee as they need to be accountable for who they send to people's homes. I think of all the elderly that would easily be pushed around by men like that and not be lucky enough to have an apartment that requires a fob to enter.

I get many people won't understand but that was terrifying and I was robbed. Cops warn you not to do kijiji sales at your home and to vet the people but what do we do when it's a delivery and the corporations are in charge of vetting?

Does anyone have an alternative grocery delivery option that won't out me in harms way like this?

Find elsewhere
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Reddit
reddit.com › r/walmartcanada › walmart.ca shipping is horrendous!!!
r/WalmartCanada on Reddit: Walmart.ca shipping is horrendous!!!
October 12, 2024 -

Last week, my wife placed two orders on Walmart.ca, and both deliveries were absolute shit. One was a cheap folding table. It just had a shipping label, stuck onto it, and it was delivered and left on our porch and getting snowed on. Upon inspection, the brackets are all scratched to shit, as is the table surface. The label had the name “DOORDASH” on it, so I suspect it was grabbed off the shelf of the nearest WlaMart store and delivered by DoorDash.

The second order was a cheap plastic shelf, and it was shipped in a box. Or should I say, just stuffed in a box that was way too big for it, and the tape job - with Wal-Mart tape - was pretty atrocious. But when it got here, the bottom of the box was soaked. I didn’t realize it at the time we brought it in, so we put it down in the hardwood, and it left close of mud when he went to move it. The entire bottom was covered in mud, and the box is wet as if it had been sitting in a freaking puddle.

I’ll keep the cheap plastic shelf, but the table’s going back and we’ll just not request a replacement. Why does Wal-Mart think that that type of service is acceptable?

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Reddit
reddit.com › r/walmartcanada › walmart grocery delivery - will never do again
r/WalmartCanada on Reddit: Walmart grocery delivery - will never do again
October 31, 2025 -

I ordered online and didnt realize that it was being delivered through doordash - or I wouldn't have done it.

The door dash guy is there becauae he got the message saying it was ready - but they aren't brining he order out. After I call and no one answers and it diconnects me. I get a text message saying that the order isn't ready.

This is why I NEVER EVER EVER order like this.

But, they charged my credit card.

Do people juat put up with this?.

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Sigh 😕 😞 First off not a customer complaints sub. Second Door Dash is luke the worst fucking thing ever for walmart delivery and no one here can change that. Third your card was never charged they like most companies in existence that do delivery only placed a hold on the card for the funds. The charge goes through at midnight after the order is delivered. Fourth you place an order for delivery between say 4 and 5 pm your driver is supposed show up 15 min before to 30 min after. Key word is supposed to show up. In my experience there's little chance your order was picked up outside that window unless a) driver just straight up showed up late or never showed probably 60 % percent chance b) Driver refused order for too big, too lazy, don't care or whatever else 15% chance c) Picked late as in over 1hr late maybe 10% chance d) 5% chance store is retarded busy because people don't understand pick up windows and 3 hrs of pick up windows all showed up at once and now there's a full lot and 75 cars in line and the driver hoped out. e)5% chance your driver decided to pick up 25 other door dash orders cause money is king hoping you wouldn't notice your groceries coming hours late. f)5% chance they just stole your order g)100% chance of a technical issue why a 100 percent because this is walmart and walmart says FUCK the math.
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You’re not the only one to experience this, but there’s also millions who get their orders no problem. Just because your order had an issue, doesn’t mean everyone has an issue. It’s shitty and yes, it’s unacceptable, I get it. Call 1-800-326-0402, we can’t do anything here.
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Reddit
reddit.com › r/personalfinancecanada › dilemma about walmart delivery pass
Dilemma about walmart delivery pass : r/PersonalFinanceCanada
November 16, 2024 - I used delivery service and the driver took all my groceries, never again. Walmart did refund me ... If it isn’t too much of a hassle for you, you can do curbside pickup at Walmart. I know it might not work for everyone but just another option to avoid going inside. It’s free as well. ... While checking out it asks for a tip. Now i feel bad about not tipping · Tips are optional, we should not normalize it in Canada...
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Reddit
reddit.com › r/goodvalue › walmart subscription is great for saving money 💰 (canada 🇨🇦)
r/GoodValue on Reddit: Walmart Subscription is great for saving money 💰 (canada 🇨🇦)
December 29, 2024 -

Hey the Walmart subscription/delivery pass in canada 🇨🇦 is just $8.97 and worth very penny

For that u get to buy groceries for whole month delivered to your door, u just have to order 5 hours in advance and the minimum order value has to be $35. You can even order in advance for some other day delivery. You can check for rollback offers and flyers. Plus best think Is u only order the stuff u need.

The only thing I hate is they sometimes won't have something and you will get whatever substitute that think is good. But u can be refund for that stuff.

LMK if someone has some special offers or coupons related to it for me. 👍🏻

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Reddit
reddit.com › r/loblawsisoutofcontrol › tried walmart delivery, i'll never go back to loblaws
r/loblawsisoutofcontrol on Reddit: Tried Walmart delivery, I'll never go back to Loblaws
August 28, 2023 -

The only grocery stores near me are Loblaws, No frills, fortinos and shoppers. I've been doing the corner shop for fruits and veg and no frills for everything else. But I'd have to drive far for any larger grocery store not owned by Loblaws and I'm not the most comfortable driver.

Inspired by this sub to find alternative options, I decided to try Walmart delivery and I can't believe how much lower their prices are for the same things. Even with the delivery fee (it was only $6.97) and driver tip I'm spending way less on the same food. Plus their app was user friendly, showed sale prices, no extra mark up, I can get more than just groceries and someone brings it to me so I don't have to brave traffic myself.

Honestly I can't believe how much more food I can get for my money. Not sure I'll ever go back to Loblaws brand stores. I'll still buy fruits and veg local cause I want to support small businesses but for all my grocery needs I AM DONE WITH ROBlaws!!

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Reddit
reddit.com › r/walmartcanada › advice for an online order (ft. terrible support from walmart)
r/WalmartCanada on Reddit: Advice for an Online Order (ft. Terrible Support from Walmart)
July 20, 2024 -

Here's the situation:

I live in Ontario and am flying to Calgary on July 23rd for a camping and golf trip. We'll be driving from Calgary through Canmore/Banff and then onwards to the Rockies.

I pre-ordered a bunch of larger camping equipment we'll need from Walmart - some was only available for delivery, others were available for pick-up. The items only available for delivery I ordered to my hotel in Canmore.

A large Coleman canopy sun shade is supposed to be delivered to my hotel on July 22nd (Monday), where I will be to pick it up on July 23rd. It still hasn't shipped at time of writing (Sat, July 20th). Calling Walmart, they can literally do nothing and provide me no information. They said someone will get back to me in 72 business hours... whatever that means. "It might show up on time, it might not, you need to wait until July 22nd" is verbatim what one agent said to me.

I have a limited window to pick this stuff up obviously. Worse, Walmart says they can't cancel the order. They have my money, but they can't tell me anything about the item I paid for.

Even worse, if it gets delivered after Wednesday, July 24th, I'll be long gone, won't be there to receive it, and I can't return it. We're driving straight through to Vancouver so I can't back track to get the canopy that was delivered late.

What are my options here? Does anyone in this group have any recommendations? Is there some secret way to get in touch with the "escalations team" support keeps referring to, but cannot contact themselves? If Walmart totally misses the delivery window and I can no longer use/retrieve, and won't be there to refuse delivery, what can I do?

Less importantly - how is this a thing in 2024? Walmart Support can do nothing for me, they can't see any information about my order, they can't cancel it - nothing. How? They've taken my money but are refusing to provide any level of service or tell me when I will receive it.

I'm not trying to be a dick here... but we'll be in the middle of no where and we need shade - it gets insanely hot in the Rockies in July.

Any advice would be appreciated.

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To be completely honest, the shipping estimates you see on the website are never accurate compared to what you see on amazon. Actual shipping time can be anywhere between 3 business days to 3 weeks. The reason customer support can't do anything to expedite the process is because they literally cant. Walmart has different shippers(fedex, ups, canada post and many more) and all those shippers have different shipping times for their services. Customer service wont be able to cancel any order thats currently being processed. Realistically you really only have 1 option and its to look for a replacement right away when you get to Calgary. Bass pro shop is right by the airport as an example. When the item eventually gets shipped to the store they can cancel it right there and then and you get your refund. To answer your last question as to how Walmart is still like this in 2024. Simply put, the company is at maybe a decade behind from other online services like Amazon. Theres a big disconnect between whats sold online and what the stores have and all the logistics that come with shipping stuff around. Last piece of advice, if you know the store that your item is being shipped to. Call them and ask to talk to their OMNI team(online groceries). They're the ones who process your order in store and give you a call once your product arrives. Hope this all helps a bit PS. I'm a lead support in omni
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Shipping dates are always an estimate no matter the company. 2 days may have seemed like a lot of leeway, but there’s many different ways for it to take a bit longer. The item will be in ‘preparing’ status until FedEx or UPS or whoever picks it up, Walmart itself is not the one delivering it to you, it’s a courier. I’ve had experiences where one of those companies doesn’t show up for multiple days to pick up packages, Walmart can’t do anything about that in the end. As for not being able to cancel it, that’s common with almost every company. If your order is processed (which is a good sign) it won’t let you cancel it. It’s likely sitting there with a shipping label waiting to be picked up. It’s to prevent people from cancelling and still receiving their packages. Also check if your items are ‘shipped and sold by Walmart’ or shipped and sold by ____. If it’s not Walmart, then they won’t have a clue about any of it, if it is Walmart, it’s likely because the items are probably being shipped from a nearby store and the customer service agents have limited ability when it comes to seeing exactly what the stores are doing with your items. The reason they’ll refer to the escalations team is for them to have time to call the store or place where your item is being shipped from and get a status update on it. In my experience it has been less than 72 hours. In the future, your best option would be to give a lot more leeway for orders, and potentially ship it to a store instead of a hotel. Also call your hotel and inform them of the expected delivery, and see if they have any options if it shows up after your check out date. Perhaps they’ll be able to refuse delivery for you? Never know unless you ask.
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Reddit
reddit.com › r/victoriabc › walmart hillside grocery delivery review
r/VictoriaBC on Reddit: Walmart hillside grocery delivery review
January 10, 2024 -

Your favourite (or least favourite) agoraphobe here🤠 I’ve ordered grocery delivery from Walmart hillside three times now and I’m definitely impressed, it’s much better than the grocery deliveries I was doing through thriftys.

The pros:

• option for same day

• one hour delivery window plus you can track the delivery progress so you don’t have to be waiting around with no idea when they’ll arrive in the regular two hour window

• the app tells you when things are out of stock so you don’t order stuff you definitely won’t get

• the app tells you if something you did order ended up being out of stock & what it’s been substituted for

• prices are way better than grocery stores

• the paper bags they deliver in have handles and are bigger & better than the thrifty’s bags (small thing but still a pro)

• the minimum order is only $35 (thrifty’s minimum is much higher)

The cons:

• you do have to include a driver tip on top of the delivery cost, but in total it still works out to about the same as thrifty’s delivery cost (of course depending on how much you tip)

• doesn’t have a lot products I’m looking for

• no floral delivery (judge me but it’s nice having a cheap bunch of flowers in a vase on the counter, it’s a small luxury I like)

• doesn’t include a physical receipt with your delivery

Overall it’s been great and it’s likely going to become my weekly grocery option, and I’ll do a bigger order from thriftys for stuff I can’t get from Walmart maybe once a month. Walmart has great pantry stuff but not as much produce/meat. If you get sick or are temporarily housebound for some other reason, definitely consider walmart delivery over a grocery store delivery.

ETA: please read the comments on this post as well because other people have had bad experiences with Walmart delivery