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Investopedia
investopedia.com › terms › c › chatbot.asp
What Are Chatbots? Types, Benefits & Examples Explained
November 13, 2025 - A chatbot is an automated program that interacts with customers like a human and is cost-effective. Chatbots attend to customers at all times of the day and week and are not limited by time or a physical location.
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GCFGlobal
edu.gcfglobal.org › en › thenow › what-are-chatbots › 1
The Now: What are Chatbots?
Chatbots are computer programs that you interact with via a chat interface. Using a chatbot is as simple as having a conversation with it. You can ask it questions or give it commands, and it'll respond to you and carry out your actions.
Discussions

What are your thoughts of the AI Agents/Chatbots on every website now?
Tech-driven product strategy. Build a solution and then search for user problems to solve with it. On rare occasions, it resolves an important pain point. Quite often, this approach will not. More on reddit.com
🌐 r/UXDesign
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January 17, 2025
ELI5: How do chatbots do what they do?
Something like Chat-GPT is essentially a super complicated text prediction algorithm that is created using very complicated math. It learns what word is most likely to appear next after a given set of words by scouring the entire internet and storing that information in a huge multi-dimensional probability graph. Then, to come up with a sentence, it takes the context of any previous conversations you’ve had with it and it’s currently provided prompt and then word for word generates a response by adding the most likely word to appear in the current context to the end of its response repeatedly. That’s why you always see the words appear one at a time in Chat-GPT. It’s important to note that what most people consider to be modern AI does not have feelings. It does not comprehend what it is saying. It is simply creating a response based on patterns that it’s seen before. It has no awareness of what that content truly means. More on reddit.com
🌐 r/explainlikeimfive
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August 14, 2024
What is the difference between Chatbot, AI agent?
LLMs are the underlying models. They can generate text, plans, and structured output like JSON. Chatbots/Conversational chatbot are a type of product where you chat with a program to get info/get things done. Agents/AI Agents are the programs that, given a goal, can figure out how to achieve that goal and execute it with external info/tools. They can be powered by LLMs or other models. But in this wave of hype, they're powered mainly by LLMs as the brain (or generative AI models, hence Gen AI agents). Agents don't have to take the form of a chatbot, they can be run with a button, an event, a script, etc. Edit: From an implementation point of view, you can also think of AI agents as LLMs taking over the control flow of programs from traditional programmed control flow - LLMs decide when to run which functions to get to the end result. For more about agents, you can read this . More on reddit.com
🌐 r/AI_Agents
5
5
January 13, 2025
Understanding AI and Chatbots: A Beginner's Guide
We kindly ask u/lisapircherreid to respond to this comment with the prompt they used to generate the output in this post. This will allow others to try it out and prevent repeated questions about the prompt. Ignore this comment if your post doesn't have a prompt. While you're here, we have a public discord server . We have a free Chatgpt bot, Bing chat bot and AI image generator bot. New addition: GPT-4 bot, Anthropic AI(Claude) bot, Meta's LLAMA(65B) bot, and Perplexity AI bot. So why not join us? PSA: For any Chatgpt-related issues email [email protected] I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com
🌐 r/ChatGPT
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March 26, 2023

program or set of instructions that simulates conversation with humans

Chatbot - Wikipedia
A chatbot (originally chatterbot) is a software application or web interface designed to have textual or spoken conversations. Modern chatbots are typically online and use generative artificial intelligence systems that are capable … Wikipedia
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Wikipedia
en.wikipedia.org › wiki › Chatbot
Chatbot - Wikipedia
3 days ago - A chatbot (originally chatterbot) is a software application or web interface designed to have textual or spoken conversations. Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language ...
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SAS
sas.com › what are chatbots?
What are chatbots? | SAS
Chatbots are a form of conversational AI designed to simplify human interaction with computers. Learn how chatbots are used in business and how they can be incorporated into analytics applications.
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Oracle
oracle.com › application development › digital assistant
What Is a Chatbot? | Oracle
October 7, 2020 - Driven by AI, automated rules, natural-language processing (NLP), and machine learning (ML), chatbots process data to deliver responses to requests of all kinds. There are two main types of chatbots.
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Coursera
coursera.org › coursera articles › data › ai and machine learning › what is a chatbot? definition, types, and examples
What Is a Chatbot? Definition, Types, and Examples | Coursera
Chatbots are computer programs that simulate human conversation. Read to learn more about the most common types and use cases of chatbots.
Published   October 15, 2025
Views   259
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TechTarget
techtarget.com › searchcustomerexperience › definition › chatbot
What is a chatbot? | Definition from TechTarget
Contextual chatbots. These chatbots are more complex than others and require a data-centric focus. They use AI and ML to remember user conversations and interactions and use these memories to grow and improve over time.
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Santa Clara University
onlinedegrees.scu.edu › media › blog › what-is-a-chatbot
What Is a Chatbot?
March 13, 2025 - Chatbots are computer programs that use artificial intelligence (AI) to interpret human language and simulate conversations with users.
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AWS
aws.amazon.com › what is cloud computing? › cloud computing concepts hub › artificial intelligence › end-user computing (euc)
What is a Chatbot? - AI Chatbots Explained - AWS
1 week ago - Chatbot software refers to a specialized platform or tool enabling businesses to build, deploy, and manage chatbots. Chatbots are AI-powered virtual assistants designed to interact with users in natural language, simulating human-like conversations.
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Forethought
forethought.ai › blog › chatbots-vs-conversational-ai
Chatbots vs Conversational AI: What’s The Difference? | Forethought
Basic chatbots were the first tools to emerge that utilized some AI technology. These days there are chatbots that leverage natural language processing and machine learning to understand what a user is searching for and to have conversations with customers where the machine is returning humanlike responses.
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Salesforce
salesforce.com › agentforce › chatbot
What Is a Chatbot? | Salesforce US
That's the magic of chatbots — software designed to simulate human interaction, whether you're typing or talking. As AI continues to advance, chatbots are increasingly becoming integral ...
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IBM
ibm.com › think › topics › chatbots
What Is a Chatbot? | IBM
November 17, 2025 - A chatbot is a computer program that simulates human conversation with an end user. Not all chatbots are equipped with artificial intelligence (AI), but modern chatbots increasingly use conversational AI techniques such as natural language ...
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Cloudflare
cloudflare.com › learning › bots › what-is-a-chatbot
What is a chatbot? | Cloudflare
Chatbots, such as AI chatbots and Facebook chatbots, are computer programs used to simulate conversations with humans. Learn how to get rid of malicious chatbots.
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SAP
sap.com › resources › what-is-a-chatbot
What is a chatbot | AI, examples, benefits | SAP
Chatbots generally communicate through text, such as over messaging or e-mail. AI agents, also often referred to as virtual agents or virtual assistants, don't have this limitation. AI agents can provide interactive, conversational voice responses as well as text responses. They are commonly used in call centers as the sole point of contact for customer support and technical assistance.
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Easternflorida
libguides.easternflorida.edu › artificial-intelligence-in-classroom › chatbots-what-are-they
Chatbots -- what are they? - Artificial Intelligence in the Classroom - LibGuides at Eastern Florida State College
2 weeks ago - This Research Guide discusses artificial intelligence, and specifically chatbots: What they are, how they are seen in the higher-education classroom, and the academic-integrity issues arising from student use of AI tools in the classroom Defining the term, so we know what we are talking about
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CSG
csgi.com › home › what is the difference between a chatbot and generative ai?
Generative AI vs Conversational AI | What's the Difference?
August 8, 2025 - AI-powered chatbots and GenAI are both technologies that can improve CX. They’re both built on machine learning (ML), a branch of AI that enables systems to analyze vast amounts of data and make predictions.
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Stanford University
teachingcommons.stanford.edu › teaching-guides › artificial-intelligence-teaching-guide › defining-ai-and-chatbots
Defining AI and chatbots | Teaching Commons
Large language model (LLM)—A ... and Claude are examples of LLMs. Chatbot—A computer program that uses an LLM to simulate a conversation with human users, typically through typed text in a software application....
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B12
b12.io › glossary-of-web-design-terms › chatbot
What is a chatbot? Definition, how it works, and FAQs | B12
A chatbot is typically tied to a website or app and handles specific tasks like answering FAQs or booking appointments. A virtual assistant, like Siri or Alexa, uses voice commands and can interact with a wider set of apps and devices.
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ScienceDirect
sciencedirect.com › topics › computer-science › chatbot
Chatbot - an overview | ScienceDirect Topics
Chatbots are typically categorized into rule-based, retrieval-based, generative, and hybrid models. Rule-based chatbots generate responses according to predetermined rules, often using decision trees or flowcharts, and are suitable for limited, pattern-based interactions.
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Teachers College
tc.columbia.edu › articles › 2025 › december › experts-caution-against-using-ai-chatbots-for-emotional-support
Experts Caution Against Using AI Chatbots for Emotional Support
3 weeks ago - However, the responses AI models produce can be almost indistinguishable from human expression. Chatbots can even adopt personalities and mirror the speech patterns of a user. It’s very easy to forget that the messages, which feel so human, are written by a computer program and not by a person with opinions and feelings.