This is a long-standing bug with the text notification where it may sometimes show "VOID" even though it hasn't been voided. Not sure what causes it. Your shipment is on the way. Ground is a day-definite service but not guaranteed. There is no transport on weekends so it should start moving again by tomorrow. Answer from asclepi on reddit.com
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Reddit
reddit.com › r/ups › text alert says “shipment void”
r/UPS on Reddit: Text Alert Says “Shipment Void”
May 21, 2021 -

I am having my great grandfather’s heirloom shotgun (1930s Browning Auto-5 for those curious) sent from my great uncle in IA to where I live in TN. He shipped it today via UPS to my FFL here in TN. The tracking number says it will arrive on Monday, but when I signed up for text alerts it sent me a text that says “Shipment void as of 3:30 PM”. However the tracking search on the UPS website still says its shipped with a delivery date of Monday.

Anyone have any clue whats going on? The only thing I have considered is that it might have been flagged by UPS briefly because it is a firearm (which is completely legal to ship to an FFL)

Thanks!

UPDATE: This solved itself. UPS has confirmed it is in transit and that the text alert system simply glitched for my tracking temporarily, but it is working correctly now. I will be leaving the post up for now so anyone else seeking help can view it.

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Reddit
reddit.com › r/ups › text saying shipment is void?
r/UPS on Reddit: Text saying shipment is void?
June 1, 2020 -

So I bought something and decided to return it to the seller, so I got a return label from them. My tracking info looks fine and it says the package was picked up, but when I signed up for updates I got a text that said shipment void as of today. What does this mean?

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Reddit
reddit.com › r/ups › shipment void (maybe)
r/UPS on Reddit: Shipment void (maybe)
October 7, 2022 -

Hi it’s saying shipment void but I didn’t void it and I had someone go to the hub and check and they said the package wasn’t there It’s next day air early? It’s valuable why isn’t the tracking working? Could they possibly have put a new tracking number on? I called ups also and they said it doesn’t say void on their end and to just wait it should be here tomorrow

I’m confused! what is going on? What should I do?

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Reddit
reddit.com › r/ups › shipment void status?
r/UPS on Reddit: Shipment VOID status?
May 19, 2024 -

I have in my UPS app my package was picked up at 6:37 PM basically the same date and time shown when I signed up for notifications.

It is Saturday and still hasn't shown anything but a Pickup Scan in my App and I do have My Choice.

I signed in to website and it shows On the Way, so I signed up for text notifications.

This is the first text I got. I never have seen the status of SHIPMENT VOID ever in my history of UPS.

So now I'm confused. Is it picked up as the app and website show, although no Origin Scan or movement and it I'd past delivery date it shows.

So what does this mean?

Thanks

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Reddit
reddit.com › r/ups › package void?
r/UPS on Reddit: Package void?
July 1, 2020 -

So I recently bought an item off amazon and I decided to check the tracking online. When I checked it said it’s supposed to arrive tomorrow and then I signed up for text notifications and when I got it, it said “PACKAGE VOID” so does that mean I will get my package or what? I didn’t understand

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Reddit
reddit.com › r/oculus › received shipment email, ups tracking says "shipment information voided". anyone else gotten this?
r/oculus on Reddit: Received shipment email, UPS tracking says "Shipment information voided". Anyone else gotten this?
July 4, 2013 -

So I got an email last night saying my order (#48323) shipped on Tuesday. However, clicking the UPS tracking link brings up a page that says,

"Shipment information voided.
The sender has voided the UPS tracking number created for this shipment. UPS does not have possession of this shipment."

I emailed support this morning but haven't heard back yet. Just wondering if anyone else has encountered this?

UPDATE: Got a reply back from support:
"Sorry for the confusion. You will get an email with the proper tracking number tomorrow."

Looks like everything's okay after all...

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ShipScience
shipscience.com › what-does-shipment-void-mean-for-ups-customers-cb582
What Does 'Shipment Void' Mean For UPS Customers? - ShipScience
September 27, 2024 - One of the most common reasons for shipment void in UPS is incorrect or incomplete address information. This could mean that the address is missing vital details such as the apartment number, building name, or street name.
Find elsewhere
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ShipScience
shipscience.com › what-does-shipment-void-mean-for-ups-customers
What Does 'Shipment Void' Mean For UPS Customers?
September 27, 2024 - A shipment void refers to the cancellation of a delivery service by UPS before the delivery process is completed. When a shipment is voided, the package will not reach its intended destination, and the sender will receive a notification explaining ...
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Quora
quora.com › What-happens-if-I-accidentally-void-a-UPS-package-a-few-hours-after-dropping-it-off-at-the-UPS-store
What happens if I accidentally void a UPS package a few hours after dropping it off at the UPS store? - Quora
Answer (1 of 3): Nothing. UPS will ship the package to its destination and bill you for services rendered. UPS is able to bill for voided packages or packages that the shipper ‘forgot’ to record thanks to something called ‘closed loop’ billing. Basically the computer compares what what was deliv...
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Reddit
reddit.com › r/ups › void return shipping label or good to go?
r/UPS on Reddit: Void return shipping label or good to go?
July 10, 2025 -

I was using a preprinted return label to send in an envelope with documents and the associate scanned it in at the store. It is in our outbound package (separate tracking number) going the correct way, but it is currently still listed as "Dropped off at UPS Store by Customer."

Ideally - this label would have just been put in the envelope and still just listed as "label created" with no additional updates having never been scanned.

I called the store and they ensured they voided it, so it could still be used by my recipient, but I'm wondering if anyone knows

A) If I should be seeing something different in tracking
B) If my recipient can still use this return label after it says dropped off at UPS store

Just want to ensure as I need to make alternative plans if this label is no longer good for use - thanks!

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ShipScience
shipscience.com › understanding-what-happens-when-ups-voids-information-received-434ca
Understanding What Happens When UPS Voids Information Received - ShipScience - Helping Businesses Ship Smarter
October 4, 2024 - When shipping or receiving a package through UPS, you might encounter situations where your shipment’s information status is voided. This indicates that UPS lacks records of the package’s origin or destination, rendering the tracking number ineffective.
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Reddit
reddit.com › r/ups › voided a package after picked up and scanned
r/UPS on Reddit: Voided a Package after picked up and scanned
September 27, 2023 -

We were trying to cancel a shipment after it was picked up and have it delivered back to us.

Usually we select the change delivery option and one of the options is return to sender.

However, my shipping person voided the label instead! (Usually this option is no longer available after package is picked up)

There has been multiple scans and now it shows that this information is not available when I click on tracking number or click change delivery!

How do I proceed? Thank you in advance!

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Reddit
reddit.com › r/oculus › shipment information voided
r/oculus on Reddit: Shipment Information Voided
July 4, 2013 -

So I was so excited to receive the email that my Rift had shipped. I kept checking UPS to see when the tracking number would be updated to reveal the estimated delivery date, and then I receive the "shipment information voided" message.

United States 07/03/2013 11:07 P.M. Voided Information Received

United States 07/02/2013 2:34 P.M. Order Processed: Ready for UPS

Pretty frustrating since this is part of the order that was delayed in customs that I thought would have already been here 3 weeks ago, due to the order status changing to "processing" at the end of May.

But it's cool, I'm patient, even as a serious gamer with the most revolutionary gaming device of the 21st century, if not ever, repeatedly teasing its arrival.

Basically I just would like to know if anyone else has had a similar problem and if so what how they resolved it?

I already emailed OculusVR and am waiting to hear back. In the mean time, I'm seeking any relative info to ease my worries.

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Reddit
reddit.com › r/ups › help with ups tracking question
r/UPS on Reddit: Help with UPS tracking question
December 12, 2020 -

So I sent a package containing some valuables yesterday through ups 2nd day air. This morning I signed up for text notifications so I could be sure of when it arrived, however the first text update I got was “shipment void”. I then checked the tracking and it stated “picked up”. Was my shipment voided?

Thanks

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Reddit
reddit.com › r › UPS › comments › 6zz8w1 › is_my_incoming_package_void
r/UPS - Is my incoming package void?
September 14, 2017 -

Hey I received email that said I have an incoming package but when I setup the phone notification, it said that "SHIPMENT VOID as of date" but the website said "Scheduled delivery information is not available at this time. Please check back later." Here is the tracking number: 1ZA832X34259699279