I’m in Canada and there’s not a lot of good silk options. Mommesilk.com has a silk cap I like the cut of (already received along with pillow cases) but I can’t confirm it’s real silk.. it’s from china and trustpilot has reviews about it being fake and not real silk.
They don’t make the OKEO-TEX info (the number) easily available. Just says they “have it” on the site.
How is everyone on this sub assured it’s legit? Genuine question.
Mommesilk shipped my new silk comforter in a flimsy bag that broke open along the seams and also was caught on things and or otherwise cut open in shipping. The comforter is dirty in all of the places it broke open. Do I pay to have it exchanged and likely shipped again in the same shitty bag or try and spot clean it?
Anyone has good experiences with mommesilk customer service? Maybe they will wave shipping it back because of this?
Pic of one of the four holes attached…