eBay
ebay.ca › help › buying › returns-items-not-received-refunds-buyers › start-return › return-postage
Return shipping for buyers | eBay
You pay for return shipping if you’re returning the item because you changed your mind, and the seller’s return policy states that buyers are responsible for return shipping. ... When you send your item back make sure a tracking number is added to your return request to avoid delays or ...
eBay
ebay.ca › help › selling › managing-returns-refunds › return-shipping-for-sellers
Return shipping for sellers | eBay
If you stated you offer free returns, you'll have to pay, otherwise you can ask the buyer to cover the cost. Tip We recommend using a tracked service for return shipping. Tracking lets you know the item is on its way, and eBay can see the progress of the return in case we're asked to step in.
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How to Fight a False Return on Ebay and NOT Pay Return Shipping!
eBay
ebay.ca › sellercentre › shipping › return-shipping
Return shipping | Seller Centre
If your domestic return policy involves the buyer paying for return shipping, they will simply be able to purchase and print their shipping label on eBay after you have accepted the return request.
eBay
export.ebay.com › en › seller-performance › transactions › return-shipping
Return shipping for sellers
If you stated you offer free returns, you have to pay; otherwise, you can ask the buyer to cover the cost. eBay recommends using a tracked service for return shipping. Tracking lets you know the item is on its way, and eBay can see the progress ...
Quora
quora.com › Who-pays-return-shipping-on-eBay
Who pays return shipping on eBay? - Quora
If the buyer decided the item was fine, but not what he hoped (Buyer Remorse), he pays for return shipping. If the seller misdescribed the item or if it was damaged in transit, the seller pays for return shipping.
EBay
community.ebay.com › t5 › Selling › Who-pays-return-shipping-Buyer-says-item-not-as-described-item › td-p › 32229655
Who pays return shipping? Buyer says item not as described, item is exactly as described.
November 9, 2023 - Yes, when a buyer files an INAD, the seller pays the return shipping.
Reddit
reddit.com › r/ebay › "buyer pays return shipping"-but who pays the original shipping?
r/Ebay on Reddit: "Buyer pays return shipping"-but who pays the original shipping?
April 23, 2025 -
Many items on Ebay are marked as allowing returns, with the buyer paying return shipping. I always assumed this meant that the original shipping cost would be refunded-in other words, that the buyer pays only the return shipping.
But, I recently returned an item and the refund had both the original shipping and the return shipping deducted. I wound up only getting back half what I originally paid.
Was this wrong, did the seller rip me off by not refunding original shipping? If not, if I have to pay both ways, then why isn't this made clear? It should say "buyer pays all shipping costs" instead of "buyer pays return shipping." Why the ambiguous language? Why doesn't it just say exactly what happens?
I've done some searches about this I couldn't find a definitive answer. Does anyone know for sure?
EBay
community.ebay.com › t5 › Selling › Buyer-pays-return-shipping-my-first-return › td-p › 34431095
Buyer pays return shipping my first return - The eBay Community
May 8, 2024 - "About 11.5 inches". Will this prevent someone from filing a NAD? No. But I'm at least throwing it out there that it's not an exact measurement ... Do you happen to list on ebay.com? I list on .com and now told have to go to post office to purchase return shipping label then upload to ebay as return coming from US to Canada. ... Well ebay gives them a label. BUT I got charged for the label even though my policy is buyer pays return shipping, and I offer free shipping so I just ate the shipping cost twice , the charge showed up like 2 weeks later FYI, so I went from break even to a loss on that item ...just a heads up.
EBay
community.ebay.com › t5 › Selling › On-a-Remorse-Return-with-Free-Shipping-Who-pays-return-shipping › td-p › 34164218
Solved: On a Remorse Return with Free Shipping, Who pays r... - The eBay Community
December 14, 2023 - If you offer free 30 day returns you foot the bill for return shipping regardless of reason.Otherwise Buyer pays for remorse returns. if I am incorrect someone will chime in to let us know.
eBay
ebay.ca › help › buying › returns-refunds › return-item-refund
Return an item for a refund | eBay
Accept your return request and offer a full refund – You'll return the item in the same condition in which it was received, and the seller will then issue a full refund, including the original shipping cost. The seller will also pay for return shipping.
Reddit
reddit.com › r/ebay › whats up with the return costs?
r/Ebay on Reddit: whats up with the return costs?
October 8, 2021 -
Hi, I recently noticed that when buyer wants to return an item, when refunding the buyer, I have to refund the shipping cost as well. I do not get returns often, but as I remember sometime ago you would only need to refund the items price, right? Doesn't seem really fair when my main sales are abroad, shipping is more expensive and if I get returns I get a quite financial loss. Was it like that always? What do you do? Thanks.
Top answer 1 of 9
15
I think it depends on the reason, if it is item not as described/arrived damage you have to pay always. If not I would contact customer service.
2 of 9
3
Have mine set at no returns and have faught many INADs and won. Just because someone tries to return INAD doesn't mean it's a blanket fact that it will happen. Force them to send you photos and if they don't respond to you then get eBay to close the claim after the duration. I couldn't give a hoot in hell that I can't be the super uber seller rating level because I refuse to offer free returns but honestly, I probably make more money not letting people screw me on returns than what I'd say on the super uber seller rating level.
Auction Nudge
auctionnudge.com › guides › return-shipping-on-ebay
A Beginner Seller’s Guide to Return Shipping on eBay | Guides | Auction Nudge
The returns process usually starts with a message from the buyer indicating dissatisfaction with the item or an official return request made via eBay. The seller has three business days to respond to the latter, with these options: ... The rest of this article will concentrate on the process ...
m2e-theme
blog.m2epro.com › home › ebay › 2025 guide: how does ebay international shipping work?
2025 Guide: How Does eBay International Shipping Work?
July 23, 2025 - In select countries – including the UK, Canada, Australia, and parts of the EU – returns are handled by eBay, not the seller. Buyers get a prepaid label and a simple return process.
eBay
ebay.ca › help › buying › shipping-delivery › changing-delivery-address-method › international-purchases-shipping
International purchases and shipping for buyers | eBay
Combined shipping is also not available for auction-style listings. Once you've completed checkout, the seller will send your package to the shipping hub, and from there it's shipped to you. Tracking is automatically added so you can track your order from the hub to your door.
eBay
community.ebay.com › t5 › Returns › Global-Shipping-returns-Who-pays-return-shipping › td-p › 33984945
Global Shipping returns. Who pays return shipping? - The eBay Community
September 11, 2023 - Item is not as described (seller fault) – you’re responsible for refunding or replacing the item and for refunding the domestic postage costs. eBay is responsible for refunding the buyers international postage costs.
Quora
quora.com › If-you-buy-something-from-eBay-and-return-it-do-you-have-to-pay-for-the-shipping-again
If you buy something from eBay and return it, do you have to pay for the shipping again? - Quora
Answer (1 of 2): You can’t just make a return on eBay because you no longer want the item. It doesn’t work like that. Each seller on eBay has their own return policy. They can choose to accept returns or not to allow them. It’s obvious that you didn’t check the policy for the item you purchased.
EBay
community.ebay.com › t5 › Ask-a-Mentor › Who-pays-for-return-shipping-when-the-seller-shipped-the-wrong › td-p › 33941335
Who pays for return shipping when the seller shipp... - The eBay Community
August 19, 2023 - The seller is responsible for the cost of return shipping if you select the correct reason when you open a return case. If you received an item that is not as described, you have up to 30 days to open a return using the option next to the ...
EBay
community.ebay.com › t5 › Selling › How-does-Ebay-charge-the-seller-for-return-shipping › td-p › 32124454
How does Ebay charge the seller for return shipping?
August 30, 2022 - ... @weatherloachI forgot to add ... it makes it easier than sorting through every payout. ... Remorse return: Buyer pays the return shipping....
Quora
quora.com › When-I-return-an-item-on-eBay-will-my-refund-include-the-amount-charged-for-shipping
When I return an item on eBay, will my refund include the amount charged for shipping? - Quora
Answer (1 of 2): It depends on the sellers terms offer free returns dome don't I give free returns if the item is damaged or not as described, I do not pay the return postage if you don't like the colour or find a better deal elsewhere, and in those 2 cases I don't refund the original postage, i...
Facebook
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How to handle return shipping costs on eBay when the ...
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