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Many items on Ebay are marked as allowing returns, with the buyer paying return shipping. I always assumed this meant that the original shipping cost would be refunded-in other words, that the buyer pays only the return shipping.
But, I recently returned an item and the refund had both the original shipping and the return shipping deducted. I wound up only getting back half what I originally paid.
Was this wrong, did the seller rip me off by not refunding original shipping? If not, if I have to pay both ways, then why isn't this made clear? It should say "buyer pays all shipping costs" instead of "buyer pays return shipping." Why the ambiguous language? Why doesn't it just say exactly what happens?
I've done some searches about this I couldn't find a definitive answer. Does anyone know for sure?
Hi, I recently noticed that when buyer wants to return an item, when refunding the buyer, I have to refund the shipping cost as well. I do not get returns often, but as I remember sometime ago you would only need to refund the items price, right? Doesn't seem really fair when my main sales are abroad, shipping is more expensive and if I get returns I get a quite financial loss. Was it like that always? What do you do? Thanks.
Hi there. I have not bought anything on eBay from the US for a while and I always only did if I could get it sent via USPS as a lot of the couriers charge insane brokerage fees the boarder. I recently paid $60us brokerage fees an $80 purchase on a UPS shipment (I thought it was going to be sent via USPS).
What is the deal with “eBay international shipping” - are brokerage fees a possibility?? I have a few things i would like to buy that way where I can’t get it sent usps.
Note: I have zero probs with paying tax or even duties. I just one want couriers ripping me off with brokerage fees if have to use the “eBay international shipping” option. Thanks!