Showing results for Canada
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eBay
ebay.ca › help › buying › returns-items-not-received-refunds-buyers › start-return › return-postage
Return shipping for buyers | eBay
You pay for return shipping if you’re returning the item because you changed your mind, and the seller’s return policy states that buyers are responsible for return shipping. ... When you send your item back make sure a tracking number is added to your return request to avoid delays or ...
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eBay
ebay.ca › help › selling › managing-returns-refunds › return-shipping-for-sellers
Return shipping for sellers | eBay
If you stated you offer free returns, you'll have to pay, otherwise you can ask the buyer to cover the cost. Tip We recommend using a tracked service for return shipping. Tracking lets you know the item is on its way, and eBay can see the progress of the return in case we're asked to step in.
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eBay
ebay.ca › sellercentre › shipping › return-shipping
Return shipping | Seller Centre
If your domestic return policy involves the buyer paying for return shipping, they will simply be able to purchase and print their shipping label on eBay after you have accepted the return request.
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eBay Canada Community
community.ebay.ca › t5 › Buyer-Central › Just-received-a-full-refund-who-pays-for-return-shipping-if-item › td-p › 483182
Solved: Just received a full refund, who pays for return s... - The eBay Canada Community
January 15, 2025 - The reason for posting here was mainly to prepare myself for the worst case scenario which is me getting the full refund but end up paying the shipping charge from Canada to Kentuky from my own pocket. ... If you’re going to get a PayPal refund in the next two to three business days, there’s nothing to force you to return the item on your own dime.
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Quora
quora.com › Who-pays-return-shipping-on-eBay
Who pays return shipping on eBay? - Quora
If the buyer decided the item was fine, but not what he hoped (Buyer Remorse), he pays for return shipping. If the seller misdescribed the item or if it was damaged in transit, the seller pays for return shipping.
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eBay
export.ebay.com › en › seller-performance › transactions › return-shipping
Return shipping for sellers
If you stated you offer free returns, you have to pay; otherwise, you can ask the buyer to cover the cost. eBay recommends using a tracked service for return shipping. Tracking lets you know the item is on its way, and eBay can see the progress ...
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eBay
ebay.ca › help › buying › returns-refunds › return-item-refund
Return an item for a refund | eBay
Accept your return request and offer a full refund – You'll return the item in the same condition in which it was received, and the seller will then issue a full refund, including the original shipping cost. The seller will also pay for return shipping.
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Reddit
reddit.com › r/ebay › "buyer pays return shipping"-but who pays the original shipping?
r/Ebay on Reddit: "Buyer pays return shipping"-but who pays the original shipping?
April 23, 2025 -

Many items on Ebay are marked as allowing returns, with the buyer paying return shipping. I always assumed this meant that the original shipping cost would be refunded-in other words, that the buyer pays only the return shipping.

But, I recently returned an item and the refund had both the original shipping and the return shipping deducted. I wound up only getting back half what I originally paid.

Was this wrong, did the seller rip me off by not refunding original shipping? If not, if I have to pay both ways, then why isn't this made clear? It should say "buyer pays all shipping costs" instead of "buyer pays return shipping." Why the ambiguous language? Why doesn't it just say exactly what happens?

I've done some searches about this I couldn't find a definitive answer. Does anyone know for sure?

Find elsewhere
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EBay
community.ebay.com › t5 › Selling › On-a-Remorse-Return-with-Free-Shipping-Who-pays-return-shipping › td-p › 34164218
Solved: On a Remorse Return with Free Shipping, Who pays r... - The eBay Community
December 14, 2023 - If you offer free 30 day returns you foot the bill for return shipping regardless of reason.Otherwise Buyer pays for remorse returns. if I am incorrect someone will chime in to let us know.
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eBay
ebay.ca › help › buying › shipping-delivery › changing-delivery-address-method › international-purchases-shipping
International purchases and shipping for buyers | eBay
Combined shipping is also not available for auction-style listings. Once you've completed checkout, the seller will send your package to the shipping hub, and from there it's shipped to you. Tracking is automatically added so you can track your order from the hub to your door.
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eBay
ebay.ca › help › returns-refunds
Returns and refunds | eBay
If your buyer opens a payment dispute, you can generally choose to accept the dispute, or challenge the dispute with supporting evidence. 3 min article ... Who pays for return shipping – you or the buyer – depends on the reason they're returning the item and your return policy.
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eBay
ebay.ca › help › buying › returns-refunds › returns-refunds
Returns, items not received, and refunds for buyers | eBay
It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing. 13 min article ... There are several ways you can send an item back to the seller. Who pays the cost of return shipping will depend on why you’re returning it, and the seller’s ...
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eBay Canada Community
community.ebay.ca › t5 › Archive-1 › About-Return-Shipping-Labels › td-p › 357188
About Return Shipping Labels - The eBay Canada Community
November 19, 2016 - I've posted about this before and I'm still not sure how to deal with this. One recent version of eBay's messages to buyers when the seller has accepted the return is as follows: ""The seller is responsible for return shipping charges. Contact the seller for a return shipping label. If they can'...
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Quora
quora.com › If-you-buy-something-from-eBay-and-return-it-do-you-have-to-pay-for-the-shipping-again
If you buy something from eBay and return it, do you have to pay for the shipping again? - Quora
Answer (1 of 2): You can’t just make a return on eBay because you no longer want the item. It doesn’t work like that. Each seller on eBay has their own return policy. They can choose to accept returns or not to allow them. It’s obvious that you didn’t check the policy for the item you purchased.
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EBay
community.ebay.com › t5 › Selling › Buyer-pays-return-shipping-my-first-return › td-p › 34431095
Buyer pays return shipping my first return - The eBay Community
May 8, 2024 - "About 11.5 inches". Will this prevent someone from filing a NAD? No. But I'm at least throwing it out there that it's not an exact measurement ... Do you happen to list on ebay.com? I list on .com and now told have to go to post office to purchase return shipping label then upload to ebay as return coming from US to Canada. ... Well ebay gives them a label. BUT I got charged for the label even though my policy is buyer pays return shipping, and I offer free shipping so I just ate the shipping cost twice , the charge showed up like 2 weeks later FYI, so I went from break even to a loss on that item ...just a heads up.
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Quora
quora.com › When-I-return-an-item-on-eBay-will-my-refund-include-the-amount-charged-for-shipping
When I return an item on eBay, will my refund include the amount charged for shipping? - Quora
Answer (1 of 2): It depends on the sellers terms offer free returns dome don't I give free returns if the item is damaged or not as described, I do not pay the return postage if you don't like the colour or find a better deal elsewhere, and in those 2 cases I don't refund the original postage, i...