Samsung
samsung.com › us › support › troubleshoot › TSG10001576
Cannot sync content between phone and Samsung smart watch
... Your phone and watch must be connected through Bluetooth with the Galaxy Wearable app to sync content. To verify your phone and watch are connected, open the Galaxy Wearable app on your phone.
Samsung
samsung.com › us › support › troubleshooting › TSG01003270
Samsung Health data does not sync
If your Samsung Health data isn't syncing automatically between your watch and phone, you should check your network connection and make sure the app is updated. If your watch was set up without a phone, then your most recent activity is stored ...
Videos
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Samsung
samsung.com › us › support › troubleshooting › TSG01003238
Samsung smart watch will not connect to a phone
If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch.
Reddit
reddit.com › r/galaxywatch › galaxy watches not connecting to wearable app 2024
r/GalaxyWatch on Reddit: Galaxy watches not connecting to wearable app 2024
January 1, 2024 -
Today my Samsung galaxy watch 5 pro just would not communicate with the wearable app on my S23 Ultra, the app just would not load, i tried resetting the app, uninstalling, factory resetting the watch and had no luck, I then discovered that the watch manager apps had been removed from the playstore, I also could not find my already installed manager app in my settings, I searched it through chrome and got to playstore through there to find that the app is not compatible anymore and was automatically disabled by my phone
Solution: Uninstall watch 5 manager from the playstore, reconfigure watch in wearable app and the wearable app will download all necessary files
Top answer 1 of 4
16
Happened to me too with my galaxy watch 4. It seems to be an issue with the date in the phone. If you put back December 2023 in the phone, the app will open normally.
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15
No need to worry these types of issues are quickly resolved however my galaxy watch 5 is working perfectly, my recommendation is to shoot samsung an email and hope for the best even if you just notify them of the issue
Reddit
reddit.com › r/shealth › samsung health stopped syncing with watch after update
r/shealth on Reddit: Samsung health stopped syncing with watch after update
July 9, 2024 -
Hi everyone, is anyone having problems syncing the Samsung health app with the watch? It shows the GW6 is connected but shows the incorrect steps. I have to force close several times before it finally syncs. Version of Samsung health is 6.27.0.161 , it's really fustrating. Are there any known fixes? Any help is appreciated.
Top answer 1 of 2
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I hope this helps the next person. So i saw a fix on another forum. I uninstalled Samsung Health after backing up to Samsung cloud. Then downloaded the old version from google play. Upon opening the app it restores the data from the cloud. Then everything worked fine after that. The alternative is to reset the watch to factory default but I'd already done that in the past and takes a while to setup again so I chose not to do that.
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You could try a few things. The first thing would be uninstall and reinstall Samsung Health. Then try syncing with you smartwatch again. If that doesn't work then try uninstalling the updated version of Samsung Health on your phone and use APK Mirror (website & app) to safely install a previous build number (older) version of Samsung Health and see if that helps. I've also noticed problems since the redesign. I have my GW5 paired with my S22U. Both are currently up to date, but now steps are incorrectly recorded or not syncing. Active time disappeared altogether. Sleep tracking is still decent, but now SpO2 refuses to sync to the app and the watch refuses to do manual readings. HRV (stress) is sporadic. I wonder if the GW7 series are affected? Maybe this is Samsung why of nudging everyone to get one to preorder one of those models then after their official release send out an update to fixes this issues on older watches? I hope because that would be real scummy. My Fit 2 is still working without problems so I guess the older non WearOS wearables aren't affected.
Samsung Community
eu.community.samsung.com › samsung community › products › wearables
Solved: Galaxy Watch 6 won't connect to phone - Samsung Community
May 7, 2025 - Apparently some kind of permission error happened, stopping my watch and phone from connecting. The solution is to go Settings > Apps > Three dots (top right) > Reset App Preferences · It does reset a bunch of stuff, and re-enables any disabled ...
Android Authority
androidauthority.com › home › wearables and health › the most common samsung galaxy watch problems and how to fix them
The most common Samsung Galaxy Watch problems and how to fix them
November 14, 2025 - If you do not see an update, restart your watch and paired phone. Once your devices reboot, check again for available updates. Delete and reinstall the app. If an update doesn’t appear to fix the issue, delete the app from your paired phone. In your phone’s Bluetooth settings, “forget” your Samsung wearable. Reinstall and reboot the app. Repair your devices. ... Health data garnered by your Samsung Galaxy Watch sometimes won’t sync with the Samsung Health app.
JustAnswer
justanswer.com › android-devices › r8idt-i-m-trying-pair-galaxy-watch-samsung-phone.html
Fix Galaxy Watch & S22 Pairing Issues: Quick Q&A
Confirm both devices have the latest software updates installed. Unpair any previous connections from Bluetooth settings. If pairing still fails, reset network settings on the phone or perform a soft reset on the watch.
Make Tech Easier
maketecheasier.com › home › lifestyle › gadgets › 13 ways to fix a samsung galaxy watch not connecting to a phone
13 Ways to Fix a Samsung Galaxy Watch Not Connecting to a Phone - Make Tech Easier
January 26, 2024 - If you are facing syncing issues between the phone and watch, it could be due to a low battery on either your phone or watch. Samsung recommends having more than 25 percent battery life on phone and watch.
Samsung
samsung.com › us › support › troubleshoot › TSG10004735
Samsung Health data is not syncing between Galaxy watch and phone
If your Samsung Health data isn't syncing automatically between your Galaxy watch and Galaxy phone, you should check your network connection and make sure the app is updated. If your watch was set up without a phone, then your most recent activity ...
Samsung
samsung.com › us › support › troubleshooting › TSG01003264
Samsung smart watch paired with phone displays the incorrect time
If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch.
The Droid Guy
thedroidguy.com › samsung-galaxy-watch-not-syncing-properly-with-phone-1096023
How to Fix Samsung Watch Not Syncing with Phone Issue – The Droid Guy
If your Samsung watch was previously paired with another phone, try forgetting that pairing and resetting it. On Android, go to Settings > Bluetooth, tap the settings icon next to your watch name, and select Forget. On iPhone, go to Settings > Bluetooth, tap the (i) next to your watch, and ...
YouTube
youtube.com › watch
Why Is My Samsung Watch Not Syncing With Phone? - Talking Tech Trends - YouTube
Why Is My Samsung Watch Not Syncing With Phone? If you're having trouble syncing your Samsung watch with your phone, you're not alone. In this helpful video,...
Published February 18, 2025
Samsung Community
us.community.samsung.com › t5 › Discussions › Galaxy-Watch-syncing-problems-even-after-resetting-it › td-p › 2687804
Galaxy Watch syncing problems even after resetting... - Samsung Community - 2687804
October 16, 2023 - Still having the same problem. Something is wrong with Bluetooth communications between the phone and watches. I have no problem using my earbods in phone calls. ... Same here but unfortunately there's really nothing we can do about it Samsung ...
Samsung Community
us.community.samsung.com › t5 › Galaxy-Watch › Galaxy-watch-is-not-syncing-the-time-with-my-phone › td-p › 2561348
Solved: Galaxy watch is not syncing the time with my phone - Samsung Community - 2561348
November 17, 2023 - Solved: The time zone where i live was updated to GMT +03:00 eastern European summer time from GMT+02:00 , my note 10 plus updated the - 2561348
TechWiser
techwiser.com › home › android › 12 fixes for galaxy watch not connecting to samsung galaxy phones
12 Fixes for Galaxy Watch Not Connecting to Samsung Galaxy Phones - TechWiser
January 8, 2024 - 1. Use the quick settings panel to turn off Airplane mode from your Samsung Galaxy phone. 2. Similarly, it can be disabled from your watch by accessing the quick settings panel and tapping the Airplane icon. A few users reported turning off the Wi-Fi on the Galaxy Watch before starting the pairing process helped them pair successfully. Let’s try it. You can turn off the Wi-Fi on your Galaxy Watch by swiping downwards on the home screen. Then tap on the Wi-Fi icon to turn it on or off. Your Samsung account manages sync options, settings, and other necessary data between all your Samsung-connected devices.
JustAnswer
justanswer.com › phone-systems › n7go9-galaxy-watch4-won-t-pair-new-phone-google.html
Troubleshooting Galaxy Watch 4 Connection Issues with Your Phone ...
... Make sure that both your watch and your phone are charged.Make sure that Bluetooth is enabled on both your watch and your phone.Make sure that you are in range of your phone.Try restarting both your watch and your phone.Try forgetting your ...
XDA Forums
xdaforums.com › home › general development › smartwatches › samsung galaxy watch 4
Question - Samsung health not syncing data between devices | XDA Forums
September 4, 2022 - Its part of the reason i loathe ... of the watch cannot be synchronized with the mobile phone, you can try to install Samsung Health of version 6.21.2.007....
Samsung Community
eu.community.samsung.com › samsung community › products › wearables
Help Please - I can't get my Galaxy Watch 7 to pair/ connect after factory-resetting my S25U - Samsung Community
August 15, 2025 - You hopefully had cloud backups on in the watch settings in the phone, or at least hopefully it was on by default. Having the watch reset was my solution, then I restored the automatic backup.
Samsung Community
eu.community.samsung.com › samsung community › products › wearables
Galaxy watch syncing issues - Samsung Community
July 3, 2019 - I didn't have this issue with Gear S3. Thinking about returning it no fix is available. ... You will solve sync problem if you take off samsung health app from list - close apps when screen lock on your phone. Sorry, don't understand - can you please add more detail? i've had my watch a week to replace a Fitbit Charge 2.