TL;DR: If you're unable to reinstall Razer Synapse after an uninstall, try using Chocolatey package manager. It successfully installed Synapse when the standard installer and other methods failed.

Hey r/razer community,

I recently faced a challenging issue where, after uninstalling Razer Synapse, I was unable to reinstall it using the standard installer. The process would start but then abruptly close without any error message or indication of what went wrong. I tried several troubleshooting steps, including cleaning leftover files and registry entries, running the installer as an administrator, and performing a clean boot, but none of these resolved the issue.

Here's what I did to finally get Razer Synapse reinstalled on my Windows machine:

1. Manual Cleanup: I started by manually removing all Razer-related files and folders from my system, including:

   • C:\ProgramData\Razer

   • C:\Program Files (x86)\Razer

   • C:\Users\[YourUserName]\AppData\Local\Razer

   • C:\Users\[YourUserName]\AppData\Roaming\Razer

2. Registry Cleanup: After backing up my registry, I removed entries related to Razer from the following paths (please be very careful with registry edits and ensure you have a full backup before making any changes):

   • Computer\HKEY_CURRENT_USER\Software\Razer

   • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Razer

   • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

   • Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

3. Using Chocolatey: When all else failed, I turned to the Chocolatey package manager. Installing Synapse through Chocolatey did the trick when the standard installer didn't work. The command I used was:

   • choco install razer-synapse-3 1.16.0.543 -y

Surprisingly, even though Chocolatey reported that only 1 of 2 packages was installed successfully, Razer Synapse appeared in my list of installed applications. I was then able to open it and update it via Razer Central.

Additional Info:

• Even if you're installing Synapse for the first time and running into issues, Chocolatey might help.

• You might want to try installing via Chocolatey right off the bat, skipping the file and Registry deletion steps, as it seems to handle installation issues more gracefully.

Just an FYI for anyone who might be having similar issues - hopefully, it saves you some time and headaches!

Cheers!

Just like the title says, my Synapse won’t open when I boot up my computer, sometimes it works sometimes it doesn’t. Any known issues or fixes?

Hiya,

first off: yes, I did contact Razer Support and it was infuirating and not helpful. They just said Synapse 2.0 & Win11 don't go together - despite the fact it's been working for years. Until a couple of weeks ago.

The issue is, I can open Synapse 2.0 and if I want search for updates, but I can no longer access the settings for my keyboard (Deathstalker). None of the function keys work anymore, no chroma fancyness, nothing. Opening Synapse as admin or compability mode don't work either.

Does anyone have the same problem and found a workaround? If it's broken forever, I'll live with it but I just wanted to check if there's a slither of hope xD

Thanks in advance!