Anybody have any contact number for the Carrick yodel Depot? Not their national helpline number which is just a automated tracking report. Failing that, does anybody have contact for ANY human at the company? Keep getting bots on their Webchat with automatic replies and nothing from the phone number. Ordered some clothes nearly 4 weeks ago for an upcoming holiday in September and they haven't attempted any deliveries, contacted me in any way or even able to provide me with any updates to delivery other than saying they can confirm my two parcels are at the depot. Last update was on 9th July. Absolutely ridiculous.
UPDATE, 1 AUG 25: Went to the Yodel Depot and the kind lady told me that yes they are showing the parcel as tracked at their depot. She went out the back to speak to someone then came back 5 mins later to say that the driver had put it out for delivery on 9th July, but she didn't know why there was no attempt to actually deliver it or even contact me. She told me the driver had said he gave the parcel to another person who has put it in a delivery bag in the warehouse but they don't know which one. She told me to either wait while they searched through the bags or I could come back later. We went away and the lady rang me 45mins later to say they have searched all the bags and can't find it so they now consider the parcel lost. She told me if it did turn up she would ring me, but otherwise I should contact the company online and ask for a refund. Problem with that is that the tracking on the company site says the parcel is still out for delivery so I can't 'Return it's and also it only has an option to say the parcel is marked as delivered but not received. Seeing as it is not marked as delivered, I can't claim either way that it hasn't been received. I'm at a loss now. Thankfully I thought the parcel contained 7 out of 9 items I had ordered, luckily it's only 2 items and the other 7 arrived yesterday, still, 3 weeks late but I got them.