If you still can’t recover your account, you can create a new Google Account. When you do, you can follow these steps to avoid getting locked out of your Google Account. For your security, you can't call Google for help to sign into your account. We don’t work with any service that claims to provide account or password support.

If you have not turned on two-step verification and don't recognize any of the verification email or phone options when trying to reset your password, use the Sign-in Helper tool. If you see the message "The Microsoft account you've entered does not exist"., check the spelling of your entry carefully. If it's correct, please read My username and password have stopped working. We'll send the results of your recovery request to the working email address you provided at the beginning of the form within 24 hours.

Go to the Account recovery page.

The account recovery process helps you reset your password and regain access to your account.

An account recovery contact is someone who can verify your identity and help you regain access to your account and all of your data if you ever get locked out.

We cannot provide a description for this page right now

Official Google Account Help Center where you can find tips and tutorials on using Google Account and other answers to frequently asked questions.

Help · Sign in · Account · Google Account settings · Set a recovery email address and phone number so we can reach you in case we detect unusual activity in your Google Account or you accidentally get locked out. Learn more · Sign in to set a recovery email address ·

Enter your LastPass account email address. We'll send you an email or text/SMS message that you can use to verify it's really you and recover your account.

We cannot provide a description for this page right now

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

October 15, 2025 - You can add someone who you trust as your recovery contact by visiting g.co/recovery-contacts. When you reach out to one of your recovery contacts for help, you will share a code with them. They will get an email or notification and can confirm it’s really you by verifying that code, helping you securely regain access to your account.

Help & Customer Service · Find ... to recover your account. To regain access to your account, you'll need to verify your identity by providing a scan or photo of a government-issued identity document....

Here are some tips to consider when attempting Google Account recovery when you have not got recovery options set for yourself. It isn't much, but I am an optimist and know of many users who managed in the end.

Learn how to use Facebook, fix a problem, and get answers to your questions.

Learn how to use Facebook, fix a problem, and get answers to your questions.

Tap your account name Your name again Manage your Google Account. Tap Security & sign-in. Under "How you sign into Google," tap Recovery email. You might need to sign in. ... Add a recovery email. Change or delete your recovery email. Follow the steps on the screen. ... Recovery info helps you get back into your account and helps keep your account secure.

Loading

Tip: If you get access to another way to verify it’s you during the delay, like a device where you normally sign in, you can follow the steps to recover your account again. That way, you might have a better chance of recovering the account or recovering it faster. You can help make sure it’s easy to access your account by staying signed in, adding recovery info and keeping your recovery info current.

As a recovery contact, you can help a friend or family member regain access to their account if they ever forget their Apple Account password or get locked out. If this happens, they can contact you on the phone or in person with simple instructions for how to generate and share a six-digit recovery code with them.