🌐
AdCreative
adcreative.ai › terms-and-conditions
Terms and Conditions
No refunds or credits shall be provided for any lack of usage, partial usage, or failure to use the Service following the provision of access credentials. Except you satisfy the conditions under Clause 4.7, any sums paid by the Client to AdCreative.ai under the Terms remain the property of AdCreative.ai and are therefore non-refundable...
🌐
AdCreative
adcreative.ai › adcreative-ai-refund-policy-process
AdCreative.ai Refund Policy & Process (Official)
AdCreative.ai refund policy and process: refunds available if you subscribed but did not use the service, and request within 7 days (monthly) or 30 days (annual). Learn trial details, refund timelines, refund tracking (ARN), and how to contact support.
🌐
Reddit
reddit.com › r/marketingautomation › adcreative – disappointment and no refund
r/MarketingAutomation on Reddit: AdCreative – Disappointment and No Refund
May 16, 2024 -

Hello, Reddit!

I wanted to share my experience with AdCreative.ai, which turned out to be extremely negative. Right after the trial period, funds were deducted from my card, and it turned out to be impossible to get a refund despite my attempts and reaching out to support.

The quality of the advertising creatives provided was low, and customer service was below any reasonable standard. The user interface is complicated and unintuitive.

Has anyone else encountered these types of "subscription traps"? What other services use this approach and should be avoided?

🌐
AdCreative
adcreative.ai › use-case › small-business
Small Business Ad Creation | High-ROI Campaigns with AdCreative.ai
That’s why we allow you to invite users to your account, collaborate on projects, and work together seamlessly to achieve your creative goals. We offer refunds within 7 days for monthly plans and 30 days for yearly plans, provided the platform ...
🌐
Trustpilot
trustpilot.com › home › electronics & technology › internet & software › software company › adcreative.ai reviews
AdCreative.ai Reviews | Read Customer Service Reviews of adcreative.ai
1 week ago - AdCreative.ai has completely changed the way I create ads. Instead of spending hours trying to design and test creatives, I can generate high-quality, conversion-focused ad creatives in minutes. T... See more ... I cancelled my subscription with AdCreative and was promised a refund in writing ...
Call   +33744725105
Address   40 RUE DES BLANCS MANTEAUX, 75004, Paris
(3.1)
🌐
Product Hunt
producthunt.com › products › adcreative.ai › reviews
AdCreative.ai Reviews (2025) | Product Hunt
2 weeks ago - Avoid AdCreative.ai at all costs. They get free financing by taking your money without authorization. Update: I just got this message from their customer care team, confirming it is just a SCAM: Dear Fernando,​ Thank you for contacting us and for your continued patience. We want to personally assure you that your refund request has been received and is fully confirmed.
Rating: 3.9 ​ - ​ 51 votes
🌐
Medium
medium.com › @roshanpw9800 › adcreative-ai-refund-policy-20069ebb9de4
AdCreative.ai Refund Policy. In the fast-paced world of digital… | by adcreative aii | Medium
February 7, 2024 - If AdCreative.ai doesn’t meet your expectations or fails to deliver the desired results, consider requesting a refund. ... Perhaps your marketing strategy has shifted, and AdCreative.ai no longer aligns with your goals. In such cases, explore other options. 4. Conclusion: Balancing Creativity and Efficiency
🌐
Adcreative
app.adcreative.ai › payment-info
AdCreative.ai
AdCreative.ai empowers your advertising with AI. Generate conversion-focused ad creatives, utilize AI for product photoshoots, and access detailed competitor insights. Our platform offers a comprehensive suite of tools for creating impactful ad texts and visuals, ensuring your campaigns stand ...
🌐
AdCreative
adcreative.ai › enterprise
Enterprise AI Platform | AdCreative.ai
That’s why we allow you to invite users to your account, collaborate on projects, and work together seamlessly to achieve your creative goals. We offer refunds within 7 days for monthly plans and 30 days for yearly plans, provided the platform ...
🌐
Medium
medium.com › @leslieflemons › do-not-use-adcreative-ai-it-is-a-scam-7588f0713e56
Do Not Use Adcreative.ai! It is a SCAM! | by Leslie Flemons | Medium
December 7, 2023 - For those of you who don’t know, Adcreative.ai is a website where you can supposedly “create” your own ads using AI. Excited, I tried it out for a short while. Then three days later, I got an email from them saying that my free trail would end in 72 hours. I don’t remember giving them my debit card information at all, but I ignored it until I checked into my bank account last week and realized that my account went negative! I looked to see that AdCreative took $249 out of my bank account without my permission! So, I looked up “adcreative refund” and requested a refund.
Find elsewhere
🌐
Sumit Sao
blogginglift.com › home › brutally honest adcreative ai review (is it still worth in 2025?)
Brutally Honest AdCreative AI Review (Still Worth In 2025?)
December 22, 2024 - Why take the risk with an unknown platform when AdCreative.ai provides a 7-day money-back guarantee for monthly subscriptions and a 30-day money-back guarantee for yearly subscriptions?
🌐
Capterra
capterra.com › home › machine learning software › adcreative.ai
AdCreative.ai Pricing, Alternatives & More 2025 | Capterra
Good amount of variations of creatives (quality is OK for mass generated). As long as you do not require customer support the product works well. ... Terrible back office process design and customer service. No download library. Customer service who don't know the product and give wrong advice. Broken refund process in which they cancel accounts without refunding payments.
🌐
Tenereteam
adcreativeai.tenereteam.com › adcreative.ai reviews › adcreative.ai reviews
Adcreative.ai Reviews - Read Customer Reviews of Adcreative.ai
If a customer is not satisfied with the service, a refund can be requested. The process is simple: fill out the refund form on the AdCreative.ai website. The refund is initiated right away once the form is filled.
🌐
develop statrups
developstartups.com › home › blog › adcreative.ai free trial 2025: 7 days access + 10 credits
AdCreative.ai Free Trial 2025: 7 Days Access + 10 Credits - develop statrups
October 20, 2025 - If you are dissatisfied, you can get a full refund by canceling the monthly plans within 7 days and the annual plans within 30 days. Do not let the chance slip away! Start your free trial and understand the platform without spending a single penny.
🌐
Software Advice
softwareadvice.com › home › ai marketing tools software › adcreative.ai
AdCreative.ai Software Reviews, Demo & Pricing - 2025
It state things such as chat GPT and Canva who had a baby, but Canva have AI capacity and so I found out very fast that Canva was a superior tool and is costing me 15$ per month despite costing 200$ CAD with Adcreative ... I cancel my account after couple minute of testing the trial, but I was then charge for multiple month without any notification of remittance nor bill send our way. We have contact the billing team to ask for a full refund and they have refuse to proceed.
🌐
YouTube
youtube.com › we explain things
What is the "Refund Policy" in AdCreative.ai - YouTube
Official Website:https://free-trial.adcreative.ai/3x0st290yd61Get 50% off Yearly!https://free-trial.adcreative.ai/3x0st290yd61Get your 1st Week for FREE!http...
Published   September 4, 2024
Views   7
🌐
Trustpilot
trustpilot.com › home › electronics & technology › internet & software › software company › adcreative.ai reviews
AdCreative.ai Reviews | Read Customer Service Reviews of adcreative.ai | 5 of 138
October 15, 2025 - I’ve been using AdCreative.ai for the past few months, and honestly, it has transformed the way I create ads. Before this, designing high-converting creatives was time-consuming and often hit-or... See more ... I wish I could give a feedback on the tool itself. All their ads are focused on how great this tool is to create product images but all the tools related to creating product content are not inc... See more ... I subscribed to a trial and then asked for a refund as they charge you automatically £255.
Call   +33744725105
Address   40 RUE DES BLANCS MANTEAUX, 75004, Paris
(3.2)
🌐
Reddit
reddit.com › r/aitooltesting › adcreative ai review: tested pricing plans for 6 weeks, here's what i learned
r/AIToolTesting on Reddit: AdCreative AI review: tested pricing plans for 6 weeks, here's what I learned
July 18, 2025 -

Been running Facebook and Instagram ads for my e-commerce business for 2 years now. Always struggled with creating enough ad variations to test properly. Heard about AdCreative AI from a marketing group and decided to test it out, specifically focusing on whether the pricing makes sense for small businesses.

Spoiler alert: the pricing structure is more complicated than they make it seem, and there are some hidden costs you need to know about.

AdCreative AI pricing breakdown after 6 weeks of testing

What AdCreative AI actually does: It's an AI tool that generates ad creatives (images + copy) for social media advertising. You input your brand info, product details, and it spits out dozens of ad variations in different formats for Facebook, Instagram, LinkedIn, etc.

The pricing plans I tested: Starter Plan ($39/month):

  • 10 downloads per month

  • Basic AI generated creatives

  • Standard support

  • This is what I started with

Professional Plan ($249/month):

  • 100 downloads per month

  • Advanced AI features

  • Priority support

  • Upgraded to this after week 3

Here's what they don't tell you upfront:

  • Downloads burn fast - Each ad creative counts as 1 download, so 10 per month is basically nothing if you're testing multiple campaigns

  • Quality varies wildly - Maybe 30% of generated creatives are actually usable, so you need way more downloads than expected

  • No rollover credits - Unused downloads disappear at month end

  • Annual discount is misleading - They advertise 40% off annual plans, but you're locked in even if the tool doesn't work for your business

My actual costs over 6 weeks:

  • Week 1-3: Starter plan $39/month

  • Week 4-6: Professional plan $249/month

  • Total spent: $288 for 6 weeks of testing

  • Usable creatives generated: 47 out of 156 total downloads

  • Cost per usable creative: $6.13

What worked well:

  • Speed is impressive - Can generate 20+ ad variations in under 5 minutes

  • Copy quality is decent - Headlines and ad text are usually on point

  • Multiple format options - Square, story, feed formats all available

  • Brand consistency - Once you upload brand assets, it maintains your style

What frustrated me:

  • Image placement is often terrible - Products get cropped weirdly or placed in corners

  • Generic stock photo feel - Many creatives look obviously AI generated

  • Limited customization - Can't fine tune specific elements after generation

  • Customer support is slow - Took 3 days to get response about billing issues

  • No refund policy - Stuck with subscription even if results are poor

Real performance results:

  • Tested 47 AI generated creatives against 12 manually created ads

  • AI ads averaged 2.3% CTR vs 3.1% for manual ads

  • Cost per conversion was 18% higher with AI creatives

  • Only 3 out of 47 AI ads became winning creatives in my campaigns

The honest verdict on AdCreative AI pricing: For $39/month, you're basically paying for a very limited trial. The 10 downloads disappear in days if you're seriously testing. The $249/month Professional plan gives you enough downloads to properly evaluate, but at that price point, you could hire a freelance designer for similar results.

The tool works as advertised but the quality to price ratio doesn't make sense for most small businesses. You're paying premium prices for mediocre results that still need significant manual tweaking.

Who should consider AdCreative AI:

  • Agencies managing multiple client accounts

  • Large e-commerce businesses with big ad budgets

  • Companies that need volume over quality

Who should skip it:

  • Small businesses with limited ad budgets

  • Anyone expecting professional quality creatives

  • Businesses that need highly customized ad content

Better alternatives I found:

  • Canva Pro ($15/month) - More control, better templates, way cheaper

  • Freelance designers on Fiverr - $20-50 per creative but much higher quality

  • Facebook Creative Hub - Free mockup tools that work just as well

After 6 weeks, I cancelled my subscription. The pricing doesn't justify the mediocre results, especially when there are cheaper alternatives that produce better creatives.

Anyone else tested AdCreative AI recently? Curious if your experience with the pricing and quality was similar. What's your go to tool for ad creative generation?