lost my right airpod pro gen 2 and wanted to get it replaced. emailed the apple store retailer (we have no apple store in my country) and they quoted that a replacement will cost around 125usd and take 3-4 weeks to arrive since it has to be ordered abroad. is that too expensive? i feel like it is considering only one airpod is getting replaced and now i’m contemplating just getting bose qcii since they’re about 50usd mor

I lost my left AirPod Pro 2 (Lightening version) and I refuse to pay Apple $89 for a replacement. I also don’t want to wait weeks for shipping.

Does anyone know of legit stores, either online or in person, that sell authentic single replacement pods? Ideally somewhere that ships fast or has good reviews.

Thanks in advance.

Hi everyone! These are my AirPods Pro 1 that I bought on 5th May 2023(leftover stock), and I had been having a lot of issues with the right one for the past 3 months, Noise Cancelling being weaker than the left one, weird beeping while using controls and the volume being less upon connection to my phone(I had already tried resetting my AirPods), so I finally decided to call apple about the issue day before yesterday. This was my second time calling apple support.

On the call, they recommended that I try resetting my AirPods first to which I responded that I had already done that once and I that the problem didn't fix itself, then they proceeded to make an appointment for me at the Genius Bar for the next day(they also offered me to create an appointment on the same day but I was busy that day), to which I agreed promptly, I had never been to a Genius Bar before so this was a new experience for me.

I went there and one of the people there scanned my appointment QR code and were ready to help within 2 minutes, I explained to him my issue and he told that he will take my AirPods into a sound concealed chamber for testing and check for the frequency response of the AirPods before proceeding further, to which I agreed. 5 minutes later, he came back and told me that both are outside apples spec, the left one is also having static(which I didn't notice), but the right one was worse. He then told me that I don't have to worry and this is covered under warranty, he came with 2 boxes of new left and right AirPods and put them in, and said that I have to go home and charge these for 45 mins in the case before resetting them and pairing them as new. I also got 3 extra pairs of ear tips too, sweet!

Came home, plugged them in, reset and paired them to my phone and now they work better than ever! They also sound way better than before, even the left one sounds much better, I didn't notice how bad they had become. The whole replacement process took like 15 minutes and was seamless af, gotta give apple credit for this.

The reason I made this post is for people who are having issues with their AirPods and are in the warranty period(but are hesitant if they should take theirs in for a check), please take your AirPods in to the Genius Bar if your feel like there are anything wrong with them, I'm pretty sure apple will be able to help your out with them, I had a great experience with them.

EMAIL I got after replacement: Email

Just got home from the Apple Store. Got a replacement right AirPod Pro (2nd gen). I was told to let them charge for 30 minutes then attempt to restart them. I’ve done that and keep getting this message. My only guess is that maybe the guy at the Apple Store gave me a gen 1 AirPod Pro replacement? Any thoughts?

I reached out to Apple and customer service made it sound like they will still replace them even though it’s after the 3 year recall program window (purchased in Dec 2019, manufactured before Oct based on the serial number ending in LKKT).

They’ve had the stupid crackling sound and noise cancellation issues ever since I first purchased them, but somehow I only just now learned about the program they offered 🤦‍♀️ I completely missed it, how am I supposed to receive information like that in the future for possible recalls on my devices?

I’ve hardly ever really used the AirPods anyways since they’ve always had issues. I always thought airpod pros just sucked. I’ve read a lot of old posts in this sub that indicates even newer versions of the AirPod pros also suck and have issues? What kind of EarPods are people getting nowadays if not Apple AirPods?

TLDR

my airpods pro are barely functional and i want new headphones/earphones with a good audio quality, preferrably bluetooth but i dont mind if they're wired (or maybe both, idk). i have a $280 USD max budget but would really like to not spend that much. could you give me any recommendation on headphones/earphones to use with my iPhone 12? thanks!

Normal version

So I use an iPhone 12 and I've had my AirPods Pro for a few years now and they're barely functional, I mean the audio works but the bass just kinda 'buzzes' everytime like if something were out of place, noise cancellation works but has like an 'echo' that repeats every 3 seconds it's so annoying, and the ear tip that I used broke recently so they don't even fit alright anymore.

I really liked them but I think it's time to say goodbye to them since I believe repairing them is just not worth it. I recently got the 3-month Apple Music free suscription and didn't really feel a difference (probably because of my airpods' state) until I used my Razer headphones on my PC with lossless audio and 7.1 surround sound, I just can't describe with words how amazing is the quality.

I am looking for recommendations for new headphones or earphones with a good audio quality, i'd prefer something bluetooth since i find them more comfortable to carry around but i don't mind if it is wired as long as the quality is better and supports lossless (or maybe something wired that can be bluetooth? i don't know if there are any headphones/earphones like that but it would be cool too). I have a max budget of around $280 USD but I do not know if it is enough for what I am looking for, and sincerely I wouldn't like to spend that much.

I don't really know anything about sound quality nor headphones/earphones so any recommendation or help on choosing is appreciated. Thanks in advance!

Bought AirPods Pro in January 2020 when stock was still very much come and go and have used them daily since then. Since around February this year they started crackling in the left ear and I thought since they were over 3 years old they wouldn’t be replaced under the programme…

Went in to Leicester Highcross Apple Store (UK) today and asked for a set on Gen 2s (to buy, full price) and they asked me if I had AirPods before. Told them about the crackling and they persuaded me to book a genius appointment in 1 hour and have them checked regardless of warranty.

Anyway… 1 hour later and 10 minutes at the Genius Bar they came back and said both had failed and I should have to pay £172 for new ones but they’re just going to change them for free!

I was more than happy to pay for a set of gen 2s as I wanted the new features but quite honestly they are expensive and the different just with new first gens is night and day.

So thank you very much to the staff at my local Apple Store and if anybody else is having a similar situation go and get yours checked, even if you’re out of warranty you might get looked after anyway!

Just ordered a left pod replacement off ebay. Following every single guide to pair my case and singular right airpod together have led me to the same place each time. It won't even connect to my phone again after forgetting the device (with the original airpod and case only). Is there anything I can do?

Just thought I’d share for the benefit of others.

I’d had my airpod pros for 3 years now, last couple of weeks they developed a crackling/buzzing noise in the right earphone. Took them to Apple, they did a sound test and found the right pod failed on the crackle test (common issue apparently)and both failed a frequency test too.

They replaced both airpods there and then, free of charge! Happy I thought to ask as I was considering buying new ones.

Hopefully this helps others with the same issues

Hey there folks! I've had Airpod Pros (1st gen) for about 2 years, and have used them religiously every single day. Yesterday, I lost my right earbud, nowhere to be found. To replace them, I need to pay 99eur. I'm also about to go on a long family vacation, and need them for that purpose (I'm a uni student, and they make my life so much easier). So, here's my question.

Do I buy the new 2nd gen Airpod Pros for 279eur, or do I pay 99eur for a replacement? Is the upgrade that would now only cost me 179eur more than I would pay anyway worth it?

What do you guys think? Thank you so much!

I recently lost one of my AirPod Pro earbuds. I’m still using the other bud and the charging case, so I’m trying to figure out the most cost-effective way to replace just the missing earbud.

Any advice or experiences would be greatly appreciated!

Thanks in advance!

Hello all, I lost my left AirPod ordered a replacement and can’t seem to get them to reconnect. Have tried forgetting them and holding button to reset.

It’s even showing up as 2 seperate Bluetooth devices despite being in the same case.

Any ideas?

So I bought a pair of AirPod Pros back in March of 2020. All has been great until about 2 months ago I noticed crackling on my right AirPod anytime I would speak with transparency mode on. I am aware of the replacement program (that actually got extended to 3 years after purchase date) and I have a question about how they replace the Airpods.

For anyone who got them replaced, did they just replace the just affected AirPod or both? My only little quirm is that I will have a pair of airpods with different battery life’s and possible different sound quality. Thanks to anyone who replies!

Update 11-23-21: went to the Genius Bar and both failed the diagnostic test and got both replaced! The new ones sound so much better along with much improved noise canceling!

UPDATE:

Got Apple Support to call me (using the link in Support) due to the crackling issue in my left AirPod and was told that although I purchased my AirPods Pro on launch day October 2019, because they have not exhibited the KNOWN issues until June 2023, it is passed the cut off point for free replacement or repair and they want to charge me £89 (approx) to have ONE AirPod repaired.

This is when you can buy a new set of AirPods Pro (2nd Generation) from Apple for £249. This is my first defective Apple product so I am very disappointed in this service.

TL;DR: My AirPods are broken, and repairs could cost almost as much as buying new AirPods Pro v2 on sale. Should I repair or replace them?.

UPDATE: Thank you for all the input, I bought a pair of AirPods pro v2 from the store last night & the difference is definitely worth it. Thanks again for all the help!

I usually use something until it’s fully no longer working and the next generation has come out, but unfortunately, my AirPods have popped open at the seam and the ear detection isn’t working anymore. I normally wear them one at a time. Both of them are like this—they’re basically dead unless I gently squeeze the two parts of the shell together every 20 or so minutes. When they do work (usually about 10 minutes into using them), they sometimes change modes to transparency or noise cancelling and squelch terribly, giving me a headache. Is it worth going to an Apple Store for repairs when the estimated cost for one AirPod is $89? Since both aren’t working, I’m guessing it’ll cost roughly $178 (not including the price of gas/travel and tax), which is roughly $12 away from getting the AirPods Pro v2 on sale at a local retailer. Sorry for the rambling; I’m just not sure what my best option is, and having a potential third option doesn’t help much XD On a little side note, I originally had AirPods gen1 and they were great for everything (calls and Discord chats included), but the Pros didn’t seem to work for anything with a mic at all. Is the Pro v2 mic as bad as the Pro v1?

UPDATE: Thank you for all the input, I bought a pair of AirPods pro v2 from the store last night & the difference is definitely worth it. Thanks again for all the help!

Edits: updated to add update section to the main part of the post & to the TLDR section.

So I realized that I already lost my right ear airpod pro 3 days ago and instead of buying a new one, where can I get a new replacement

So i have an airpods pro 2 case that was found on the streets (yes they're real), couldn't find the owner and its already been a year, (at least they only lost the case so i don't think it can be that difficult to buy a replacement for that) so i decided to keep it myself, i cleaned it and it looks better than before and still working, i am just missing the important part which are the airpods, both of them of course, i am not sure if buying two separate airpods wont make much of a matter if they can still be connected together.., i have been checking on ebay and i sometimes think of buying the ebay refurbished ones since they are a little cheaper but i am not sure if it's a great idea so i am searching for suggestions or anything so i can collect all the pieces together, or at least if it's a good idea to buy on ebay separate airpods from different sellers.