Amazon has the most complete list of differences between these two tiers that I've seen, but I've noticed less important differences between the desktop and mobile apps I'm confused by.

I had a trial of Unlimited and it just downgraded to regular Amazon Music Prime.

1. The playlists under "All-access" in the desktop app and iOS app are not the same.

2. The "My Likes" playlist created from hearting songs in the mobile app is no longer accessible in the desktop app. Clicking it prompts to join Unlimited, whereas I was able to play it before.

3. I can still add songs to the "My Likes" playlist in the desktop app, and while I can't play that playlist from the desktop, I can play it from the mobile.

All other playlists appear to function equally across both apps. Can anyone confirm this is everyone's experience and maybe the logic behind it?

I have Prime, and I also pay extra for Amazon Music. Totally fine on Alexa in the house and it is kinda sucking on my phone (I just do podcast and it keeps bluetoothing).
Anyways, on PC trying to log on, they are asking me to upgrade?? And pulling a Spodify saying I have one more skip before an ad?
This is mostly on one wifi, so that is not the issue. Maybe it is a device limit? Because I am not going to upgrade..like to what?

Amazon recently removed a whole bunch of songs from Amazon music prime and moved them to Amazon music unlimited for an additional $8.99/month now this is why I'm leaving Amazon music if I'm paying $15 for prime i should get all the songs offered at no additional price.. I'm still going to have to pay for another music subscription service at this point but I'm not getting Amazon music unlimited... they really want people to force people to pay additional money to listen to songs that were there in the Amazon music prime selection 2 months ago and now aren't anymore.. I'm sorry Amazon but this is unacceptable.. I'll spend my additional money on Apple music or Tidal instead

So i'm currently using the Amazon music version that comes free with prime. Should I upgrade to Unlimited or not? I've been seeing mixed reviews so I'm unsure if it's worth the money....

I've been a Prime member for 10+ years, but never used the music service. Last week I downloaded the app on my phoe and started listening. I have used Pandora, but I thought I'd try this and I thought it was included in Prime. The next day I got an email stating: "Your subscription costs $0.00 for the first 3 months and then $9.99 per month after,"

I thought it was included? Is there a "lite" version I am thinking of, or one with commercials or something?

I've been happily using Prime Music for five years now and have built up lists of curated music of the songs I wanted to listen to in the order that's important to me. Until today.

This is important because one will listen to playlists they have built at certain times

- waking up / morning routine (for me, songs played in an order helped me know how much time I had relative to when I got out of bed)

- working out (you do workouts in a certain order and prefer certain songs during certain exercises)

- you're in a certain mood (I had random songs show up in my "John Mellencamp" playlist who were not John Mellencamp. Defeats the purpose. Nearly all my playlists are like this and are now inherently broken.

- worship services - where you like to get people "pumping" at a certain time, then tone things down in a certain order which is now impossible to do when you're locked into "shuffle" while also having no idea when random songs you did not want will play.

The whole idea of a playlist was the "play" the songs you had taken the time to add to a "list" (preferably in the order you asked).

Amazon - if you are listening:

This is not an upgrade, not a good thing, not an improvement, and seriously unwelcomed. To suddenly break a service (and a solid one at that) in this way is a horrible way to treat paying customers. Yes, I know I do not currently pay for "Music Unlimited", but I do pay for Prime and Prime Music is part of Prime. I'd much, much rather have a smaller library of music, then add any one-off songs not in that library than have 400 million songs I do not need or want to hear pushed at random into my playlists that I spent years curating.

You've lost a customer. If your intended response to this is "Then pay for Music Unlimited", you're missing the point. I don't have a habit of paying a provider that breaks their service and tries to sell it as an improvement.

If I'm going to have to pay to have the service even close to what it was, then I will pay someone else with a track record of not breaking the service. How it works now is a step backward and it acts like services (e.g. Spotify) that I left to come to Prime Music for.

I do not expect I am alone in this feeling and I also do not expect I am alone in leaving this service behind after this.

Regards.

I started a free trial for Amazon Prime monthly just to try out the music, I mostly shop on eBay, not Amazon. I imported my Spotify playlists and liked songs from Spotify to Amazon Prime Music for a one-time payment of $7.99. I started playing my 49 hours long playlist of Rock, Alt Rock, and Alternative music from the 90s and 2000s that have a large variety of bands on it. First 2 songs it played I had just happened to hear on Spotify earlier in the day, one was Voodoo by Godsmack, the other was a Rise Against song. Then it played Awake by Godsmack (explicit). Then I noticed it kept playing Rise Against and Three Days Grace songs, most always those two bands over and over again. I got in my car and used Android Auto, and it played Voodoo by Godsmack again, I skip it, it played Awake by Godsmack (explicit) again. I skipped them.

I got back home, figured out ok the problem was the auto play similar songs setting, so I disabled it. Then it played VooDoo by Godsmack a third time! I'm like WTF? Does Amazon think I shoot up drugs? Never done that in my entire life. I skip it, then it played Awake by Godsmack yet again! Only this time it wasn't the explicit version. The Amazon music app continued to repeatedly play Rise Against and Three Days Grace!

So I cleared the cache and data from the Amazon Music App. I open the app again, log in, and it plays The Offspring. I'm thinkin, finally, I got it out of that mode. The song finishes... then it plays another Offspring song! I skip it and yet another Offspring song comes on! After that it went to 2 songs from 2 different bands, but after that it played another Offspring song! I'm all out of the 6 skips again at that point. It felt like Amazon Music was pushing the same bands on me over and over again to make me sick of hearing those bands, and to waste all my hourly skips. There was no option to see the queue either, not on my phone app or in android auto. And I'd need Unlimited version just to view the songs on my own main playlist apparently, or remove 740 something songs from it to get it down to the 50 songs limit.

I'm forced to go back to Spotify, AM is broken. Spotify has its own problems right now... main button in Android Auto to see the queue in Spotify changed to "Jam," a new feature I've never used and one that can be hacked. The queue button is no longer the rounded bigger rectangle button in Android Auto, it's a smaller circle button to the right of the big Jam button, just a bit further away from the driver seat and takes a bit of extra focus to push the smaller button while driving. Also, SmartShuffle stopped working that I was adding songs to my main rock and alt rock playlist with. It reverts to normal shuffle most the time now on both the mobile app and android auto, it only works when it feels like it, despite paying for a premium subscription. But I'd rather deal with that mess than this Amazon Prime Music garbage app.

Well, opened AM app again just now, and it played this same Rise Against song it already played not long ago, Ditching this garbage app.

UPDATE: I'll add that when I opened AM today, the first 4 songs it played was 3 Rise Against songs and 1 Three Days Grace song that it just played last night. I already renewed my Spotify sub this morning.

I'm curious here I keep it because my parents are willing to keep it plus I'd prefer high quality audio

Been a customer for years, even when it was free with Prime. I've put up with the bugs, random crashes etc, as on the whole it works ok. I haven't been a prime subscriber for a long time, so it's £17.99 a month for family. Trying to use it today and the UI really is dogshit isn't it, hitting back and going to the useless homepage. Found a track I wanted to listen to, and clicked view album, it just sits there spinning. Took a faff to get it to show a track listing for the album so in a moment I cancelled the subscription and am moving to Spotify to see what that is all about.

Don't expect much except downvotes here but wondering if amazon might listen if feedback is given. It's got a great selection of music and sound quality but dear god the UI sucks.

Anyone else made the move? Is Spotify any better? I might just stop music streaming and go back to owning but must admit I've found some great bands through streaming and Amazon app in particular.

hi everyone!

i am fairly new (joined a minute ago) in this group. i'm based in australia and after so many fucking years of withstanding repetitive content of netflix (and their originals), i decided to switch to amazon prime video about 9 months ago. everything was great, everything is still great (since i am with prime video, i get the prime delivery as well).

then they gave me 3 months of free, amazon music unlimited membership. switched from spotify to it. so far; i don't love the app, i think i missed around 200 songs from my spotify lists. (used an app to transfer my playlists) and i'm coming to the end of my subscription...

my question here is:

should i switch back to spotify or are you happy with amazon music unlimited?

or, an alternative is just sticking with amazon music (more of a limited library but might help, still.)

cheers!

I just received this email. I don't consistently pay for Music Unlimited, but I currently am. A big draw for me is the lower price compared to the other services (as well as the HQ audio and my long history with Amazon and Amazon Music). Even though it's only a buck a month, this will test my loyalty.

Edit/update: I cancelled my subscription, deleted the app, and removed it from Sonos. I'm already subsidizing this with Amazon Prime to the tune of $139/yr plus tax, which I'm not doing with any other service. This really needs to represent an exceptional value for me, and it just doesn't.

So, I've been using Amazon Music for years now, back before they changed the UI, back before Amazon Music Unlimited was a thing, and it still didn't have ads. But ever since 2019, with every passing update, the app just gets worse and worse. Initially it started with me having to go into my play queue and choosing the next song, because every time I used the buttons, it would tell me that I didn't have an Internet connection, so it couldn't play. Nowadays, it will randomly delete my downloaded songs, just to redownload them at a random time, automatically, and I can't just look at the download queue because it just doesn't show up there, but everytime I open the app, it tells me "Your Download has been Started" and it doesn't tell me which one. I CANT EVEN VIEW MY ARTISTS, it just tells me that none of my music matches the applied filters, then it gives me an option to reset the filters, and when I press that button, it loads for eternity. The app is also Laggy as shit, it clearly isn't made to handle large song libraries. The only reason that I've stuck with Amazon Music is because I get it for free.

I’ve been listening to this podcast called History Daily, which announces that it’s FREE without advertisement on Amazon Prime. Is this true?

This is kind of a dumb question as I should know the answer! Ive been a prime membership holder for several years and also have added subscriptions, one of them is Amazon music membership for years. My son asked me how much the music cost because he likes his recent Spotify trial better and it did get me reviewing my subscription costs once again. I was shocked to see the prices have raised again.

Can someone please tell me how the music feature included in the Amazon Prime yearly membership ($139 my currently annual cost) differs from the ADDITIONAL Amazon Music subscription for $16.99 monthly?

I have a Prime membership, but I'm too tight to pay for Music Unlimited. Plain old Amazon Music has been "good enough" for years - I can live without a larger library.

6 months ago I took out a trial subscription to Music Unlimited for peanuts and enjoyed having a larger music library and no constant plugs for Unlimited. Yesterday that trial ended, and I reverted to Amazon Music... Except I didn't - I've returned to some dystopian shadow of what Amazon Music used to be, where maybe Alexa plays the song I asked for, but then continues to shuffle "similar" music that I definitely didn't ask for.

I looked back through the sub, and I can see I've missed a lot of drama re. this change at about the time I blindly switched to Unlimited. However, it's not clear what the current status us. Am I correct in thinking that the only way around the "shuffle" function is to upgrade to Unlimited, or is there some setting or trick I can use?

I read that I can turn off autoplay, which I did and can't see that it's made any difference at all - to be honest I'm not even sure what that is.

Not throwing my toys here, but I will likely just swap my Prime subscription for Spotify if there's no other way around this. Whilst the free delivery is nice, I see Prime as a "good enough" music service with the bonus of free delivery and don't really use any of the other benefits. I feel like there are better options than paying for both Prime and Music Unlimited. I'd prefer to continue using what I had though.