Amazon
sellercentral.amazon.com › seller-forums › discussions › t › c832764b-6236-4d10-b1c4-3a3a4d126dc0
order in pending status
Customer service states there is ... . ... You can't do anything but wait. An order pending this long usually means Amazon had an issue with the payment and is giving the buyer a chance to resolve the issue....
Reddit
reddit.com › r/amazonfbatips › order status pending help please
r/AmazonFBATips on Reddit: Order status pending help please
August 26, 2024 -
It says Awaiting payment verification, it’s already 4 days long. Is it ok?
Also there were 2 products ordered and one of them was already shipped 2 days ago and another one still unshipped. The one which is unshipped has in the column “Available (FBA)” - Reserved (all quantity which I actually have). These products arrived 13th of August. Shipment status “Receiving”. Last updated in the same day as arrived. Units located 698 out of 700.
So the questions are:
What is “Reserved” actually means? I guess that’s why it still unshipped for that one order.
Why shipment still in receiving status and is it ok that it was updated such long term ago?
Thanks for your help!
Top answer 1 of 2
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Hi, Let me explain to you how it works When you see Awaiting Payment Verification on Amazon, it means that the payment for the order hasn’t been fully confirmed yet. This usually happens when an order is placed but the payment is still being checked. Your inventory showing as Reserved means that the items are set aside for that order but haven’t been shipped out yet because the payment is still being processed. The Receiving status means that your shipment has reached the fulfillment center, but it hasn’t been completely processed yet. This status can stay the same for a while, especially if there are many shipments to handle or if it's a busy time. It's normal for this status to last several days or even longer, depending on how busy the fulfillment center is. I hope you get my point Thanks
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Videos
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Amazon
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Pending Orders
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Amazon
sellercentral.amazon.com › seller-forums › discussions › t › 10ea2d73-176e-46ab-8bd9-00f342535a03
How to fix pending orders on Amazon
If buyers contact you while their order is in pending status, refer them to Amazon Customer Service. Once the payment method has been verified, the Confirm shipment and Cancel order buttons will become available in Manage orders. In addition, the order will appear in both the orders Report ...
Amazon
pay.amazon.com › help › 201754710
Viewing orders and transactions
View and manage your Amazon Pay orders and transactions. See order status and details, troubleshoot failed payments, cancel orders, handle returns and refunds, and more.
Sellersonar
sellersonar.com › blog › amazon selling tips › amazon my orders pending: how to handle pending orders on amazon
Amazon Orders Pending - What Does It Mean? | SellerSonar
When a customer places a purchase on AMZ, the platform puts the item on hold, and the order status shows as ‘Pending’. It is done to allow the client time to cancel the transaction if needed and to authorize their credit card payment.
Published March 24, 2025
Shopkeeper
shopkeeper.com › amazon-orders-pending
Amazon Orders Pending
July 9, 2025 - In order to figure it out, I did some research, and here is what I found out. A pending order is sometimes just Amazon's way of explaining that your product is being prepared and processed.
Amazon
amazon.com › gp › css › order-history
Your Orders -- Amazon.com
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Reddit
reddit.com › r/fulfillmentbyamazon › 100% of new orders have been pending??? is someone messing with my store? currently 73 open orders?
r/FulfillmentByAmazon on Reddit: 100% of new orders have been Pending??? Is someone messing with my store? Currently 73 open orders?
December 7, 2024 -
Somewhat new to Amazon (2 months) have 73 open orders… Is this concerning? Or completely normal?
Sellercloud
sellercloud.com › blog › what-does-it-mean-when-an-amazon-order-is-pending
What Does It Mean When an Amazon Order Is Pending? | Sellercloud
June 7, 2023 - ‘Pending’ is an order status within Amazon’s order fulfillment process after checkout. It refers to orders placed by customers that are still awaiting confirmation before they can begin processing and move on to shipping and delivery.
Amazon
sellercentral.amazon.com › seller-forums › discussions › t › ee2d94a0-6f4b-450d-b4ce-d628399cdee1
Orders Stuck in Pending Due to Payment Verification – Has Anyone Experienced This?
We often have 50-100+ pending orders. And Amazon always says it's a payment thing. But....it just means that they haven't gotten around to shipping the product(s).
My Real Profit
myrealprofit.com › homepage › blog › amazon orders pending for sellers: here is what you should do
Amazon Orders Pending for Sellers: Here Is What You Should Do
June 30, 2023 - The Pending Order Status means that the order is put on hold for various verifications such as authorization of credit/debit card payments, or other reasons before it can be processed.
Reddit
reddit.com › r/amazonseller › orders pending for 2 days?
r/AmazonSeller on Reddit: Orders Pending for 2 Days?
November 10, 2020 -
I'm a new seller. My last three orders have been pending for 2 days now. The order before that was pending for about a day before eventually going through. These products are priced at over $1000. Just how unusual is this? My first sales were not pending for nearly this long.
Amazon support has told me that my orders are pending due to payment processing issues, and that I may cancel the orders within 3 days, but that it can take up to 21 days to process the payments. I really don't want my inventory to be tied up for up to 21 days. Will it reflect poorly on my stats if I cancel the orders at this point? Should I just be patient?
Top answer 1 of 5
5
It’s not that unusual. Usually they process pretty quickly, but I’ve had some that took 3-5 days and I’m at a much lower price point. I wasn’t aware you could cancel pending orders, but I suspect it’d hit your metrics if you do.
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All orders stay pending for 30 mins. If an order is still pending after, it means the payment method was not authorized. Amazon will attempt to get it authorized for another 7-days while it remains pending. Then Amazon will cancel it.
Amazon
sellercentral.amazon.com › seller-forums › discussions › t › 7c52d0fc-e3a7-471b-b362-1c51a25f3631
Why are my only orders pending orders?
If these are FBA, they will remain pending until Amazon ships them. Despite what the message says, it doesn't mean there is a problem with the customer's payment, although that can also be the issue. ... Thank you for reaching out on the Seller Forums! Happy to see that @Seller_nRFmxiQg4EGrw jumped in here with some helpful insights. Please note that these are some of the most common reasons for orders being in Pending status:
Brandbuilderuni
brandbuilderuni.com › home › amazon fba › amazon seller central › amazon orders pending: common causes & best solutions
Amazon Orders Pending: Common Causes & Best Solutions - Brand Builder University
July 7, 2023 - This can happen when Amazon is ... method. As a standard, orders are placed in pending status for 30 minutes after the customer checks out to give them time to cancel their order if needed....
Dana Midkiff
danamidkiff.com › blogs › amazon › understanding-amazon-order-status-what-does-pending-mean
Understanding Amazon Order Status : What Does "Pending" Mean? – Dana Midkiff
June 12, 2023 - What Does "Pending" Mean on Amazon? When you see the word "pending" associated with your Amazon order, it signifies that the order is being processed and is yet to be shipped. In other words, Amazon has received the order, but it is still in ...
Quora
quora.com › What-happens-to-the-orders-that-are-pending-on-Amazon
What happens to the orders that are pending on Amazon? - Quora
Answer: A Pending status on an order means that Amazon has put the item on hold. What is this? Once a customer places an order, Amazon keeps them on hold for at least 30 minutes. This serves as a measure to protect buyers and give them a chance ...
Amazon
sellercentral.amazon.com › seller-forums › discussions › t › 31bfd6c6-01b1-469c-bd9a-17a1ce0f9ff2
Orders sitting in pending for 2 weeks - Anyone else experiencing this?
I did have a buyer once contact me because his order wasn't being confirmed. I suggested maybe it's due to a payment issue; to which he stated that couldn't be it. I suggested he call "customer service" and within minutes, the order came through. (You can do this if it so happens that a buyer contacts you about this). Good luck ... We have around 200 FBA orders in pending status for around 2 weeks now, and the issue is likely with the FC that has the inventory which in our case is YYC1.
Online Seller Solutions
onlinesellersolutions.com › post › what-is-a-pending-order-on-amazon
What is a Pending Order on Amazon?
If you've ever purchased on Amazon, you might have come across the term "pending order." A pending order is an order that has been received by Amazon but has not yet been shipped. This means that the order is still being processed and is not ...
Shopkeeper
dev1.shopkeeper.com › amazon-orders-pending
Amazon Orders Pending - Why, What and How Long?
On the other hand, a pending order might also suggest an issue with the following: The buyer’s credit/debit card wasn’t authorized ... With the first two issues, you need to contact the buyer and try to resolve the situation with Amazon’s customer service. With the rest of the issues, you just need to wait it out a bit longer. Being an Amazon seller demands a lot of patience. Believe me, I know.