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Somewhat new to Amazon (2 months) have 73 open orders… Is this concerning? Or completely normal?
It says Awaiting payment verification, it’s already 4 days long. Is it ok?
Also there were 2 products ordered and one of them was already shipped 2 days ago and another one still unshipped. The one which is unshipped has in the column “Available (FBA)” - Reserved (all quantity which I actually have). These products arrived 13th of August. Shipment status “Receiving”. Last updated in the same day as arrived. Units located 698 out of 700.
So the questions are:
What is “Reserved” actually means? I guess that’s why it still unshipped for that one order.
Why shipment still in receiving status and is it ok that it was updated such long term ago?
Thanks for your help!
I placed an order on the 9th for a new case and screen protector, then a rug for my little sister’s room. It was listed as “Out for Delivery” this morning. Then I ordered two books (for me and my mom to share/swap) today a few hours before I got this email saying that my account was placed on hold and any pending orders will be cancelled blah blah.
It’s probably on hold because I used my mom’s card for these purchases (with her permission ofc) and I’m sure her card is probably attached to her own Amazon acct so thats the only reason that makes sense. I sent in the verifications they’re asking for but I cannot access my account until the review is over. I called CS but the guy said he also can’t see my account because of the hold and when I asked if my items that were already marked “out for delivery” would still be delivered he said “I’m not sure”….
I’m hoping someone who has been through this has a more concrete answer about what to expect. It was estimated to be delivered between 3:15pm and 5:15 pm last time I checked but it’s 7:18pm now and I can’t tell if it’s actually not coming or if it’s just delayed.
I'm a new seller. My last three orders have been pending for 2 days now. The order before that was pending for about a day before eventually going through. These products are priced at over $1000. Just how unusual is this? My first sales were not pending for nearly this long.
Amazon support has told me that my orders are pending due to payment processing issues, and that I may cancel the orders within 3 days, but that it can take up to 21 days to process the payments. I really don't want my inventory to be tied up for up to 21 days. Will it reflect poorly on my stats if I cancel the orders at this point? Should I just be patient?
Hi! My Amazon account got put on hold because they detected unusual activity. I have sent an appeal already, but I'm not sure it'll be any good. If my account will be suspended or I don't try to resolve this what will happen to an ongoing order? I'm from the Philippines and I have a Samsung SSD order that shipped two days ago. Will it still go through? " we have temporarily placed it on hold and canceled any pending orders or subscriptions. " from their email. Does this include the ongoing order? It's already paid for and my debit card was charged for it. I barely use Amazon so I don't mind if it becomes permanent, I just want my SSD to come