Hi all, I am returning a product on Amazon and the only option is UPS Label Free Pickup.
It says you don't need a printer as the UPS driver will stick the return label on the outside of the package when they arrive to pick it up (see here).
But then on the return instructions page it still shows that I need to print the Return Authorisation Label and place it inside the package before taping it up (see here).
So I am confused now as to whether I need to print this return authorisation label or not? It seems like I would need to print this or else Amazon has no way of confirming my return? But then why does it say 'no printer required'?
Went to return something yesterday. I’ve returned things plenty of times. Even just a few weeks ago. I print out my label myself, put it on the box, give it to my UPS guy at my office. Easy.
Now as of yesterday I no longer have a “print label” option. Just a drop-off at Amazon hub or UPS store. The nearest one is 1.5 hours from me!
We have a UPS truck that’s stays parked at our loading dock all day! I put a label on it and set it on truck. Now they want me to drive all over to different stores with a QR code and wait in line?! No thanks.
So I get in a chat, that person has someone call me. They said it’s only for certain sellers. Bull. I just went through all my recent xmas orders and EVERY order only has option for QR code drop off. Even items shipped BY Amazon. All of them no longer allow me to simply print a label.
Is this a very recent change?
As if I needed another reason to ditch Amazon.
I told them I’ll be cancelling all Amazon accounts if returning is made to be inconvenient.
Hi all, I am returning a product on Amazon and the only option is UPS Label Free Pickup.
It says you don't need a printer as the UPS driver will stick the return label on the outside of the package when they arrive to pick it up (see here).
But then on the return instructions page it still shows that I need to print the Return Authorisation Label and place it inside the package before taping it up (see here).
So I am confused now as to whether I need to print this return authorisation label or not? It seems like I would need to print this or else Amazon has no way of confirming my return? But then why does it say 'no printer required'?
I just really don't understand why some require me to print a label and others don't. I don't have a printer and really don't want to deal with it.
Amazon didnt give me the qr code to scan at ups and my printer is broken. I don't have access to printer.