I've been scrolling through this subreddit today because I have the exact same problem. I returned 2 items on 12/26 and have the receipt from UPS but Amazon still says "return started" and all the instructions with the code as if I had not yet returned it. Usually I get a refund to my account balance just a couple of hours after returning items. Answer from GrouchyJello84 on reddit.com
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Amazon
amazon.com › gp › help › customer › display.html
Amazon Return Tracking - Amazon Customer Service
Track returns that have a prepaid return label provided by Amazon from Your Returns.
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Amazon
amazon.com › gp › help › customer › display.html
Missing Tracking Information - Amazon Customer Service
Your return order status can be tracked by selecting View Return/Refund Status next to the relevant order. Go to Return Items You Ordered for more information. Your package has not been scanned by the carrier. Issues like this can happen when shipping volume is high and packages are processed ...
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Reddit
reddit.com › r/amazonprime › any way to track a return?
r/amazonprime on Reddit: Any way to track a return?
December 27, 2023 -

I returned an item right before Christmas by dropping it off at the UPS store, and they scanned the QR code and gave me a receipt. When I check the return status it's still showing "return requested" and telling me I need to return it by February something. There's a reference number on the receipt from the UPS store, but how do I check it? I don't see a spot on amazon to do so, and on the receipt it says to "contact Amazon for status." I already got the replacement item, but I'm worried that they are going to double charge me because they didn't update the return to show that I returned it!

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Amazon
amazon.com › gp › help › customer › display.html
Tracking your package - Amazon Customer Service
If you ordered more than one thing, they may have separate delivery dates and tracking info. Some packages, like standard international deliveries, might not be trackable.
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JustAnswer
justanswer.com › software › myx29-just-entered-tracking-number-almost-months-ago.html
Amazon Return UPS Tracking Number Not Working - Expert Q&A
Delays can occur due to processing backlogs or misrouted packages. Regularly monitor your return status online and escalate through Amazon’s support channels if necessary to ensure timely resolution.
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GigaBrain
thegigabrain.com › posts › how-to-track-an-amazon-return
How to Track an Amazon Return? - GigaBrain
October 17, 2025 - To track an Amazon return, you can use the Amazon app or website. On the desktop site, navigate to "Your Account," scroll down to the bottom of the page, and look under the far right menu for return tracking options [3:1]. Some users have found that tracking information is more readily available through the app than on the website [3:2]. If you used a drop-off location like Kohl's, you might receive a specific tracking ID format (e.g., KOH##########), which may not work ...
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Amazon
sellercentral-europe.amazon.com › seller-forums › discussions › t › 5f83ca73-3f5e-471f-98ce-ee4066ff4c59
I can no longer see the tracking number of a customer return?
This is why it isn't showing a tracking number. When Amazon provides just an address label, that means that no prepaid return shipping label was given, just the address where they need to send it. ... Now we're just not sure why this order in question wasn't assigned an Amazon label like the rest of our returns. ... I have been seeing it happen on gift returns myself, and that is probably because I have it set to Unpaid Labels for Exempt Items in my Return Settings.
Find elsewhere
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Amazon
sellercentral.amazon.com › seller-forums › discussions › t › a566310c-4350-4ccf-b667-5a475069da30
Where do I track the returned item?
@Odrade is correct but sometimes a picture works better. Go to your "manage returns" and click on the one you want to see. THEN follow this --- ... Hi there @Seller_QhmKx2fx22DUu- I'll echo the guidance provided by the other sellers in this thread, that the tracking label should be located within the Order specifics in the Manage Returns page.
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Amazon
sellercentral.amazon.com › seller-forums › discussions › t › 5f83ca73-3f5e-471f-98ce-ee4066ff4c59
I can no longer see the tracking number of a customer return?
This is why it isn't showing a tracking number. When Amazon provides just an address label, that means that no prepaid return shipping label was given, just the address where they need to send it. ... Now we're just not sure why this order in question wasn't assigned an Amazon label like the rest of our returns. ... I have been seeing it happen on gift returns myself, and that is probably because I have it set to Unpaid Labels for Exempt Items in my Return Settings.
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JustAnswer
justanswer.com › software › s1dck-ellen-trying-track-return-order-order.html
Tracking Amazon Return Order: Status & Refund Help Q&A
I’m checking in to see if there are any updates on tracking your Amazon Package, as we discussed. Kindly let us know if you need any further assistance or have additional questions. We’re here to help! Thank you! Best regards, Shabana Shereen ... Return status updates delayed; confirmation emails for pickups often not received promptly. When return tracking shows no update, first verify the carrier’s tracking ID on their official site.
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Amazon
sellercentral.amazon.com › forums › t › where-can-i-check-the-return-tracking › 456309
Where can I check the return tracking?
I choose Amazon to generate a return label, and I did not know where to track the package or if the customer did or did not ship the package. Anyone has a clue?
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Amazon
sellercentral.amazon.com › seller-forums › discussions › t › d0d2334ad3a233706c28a8715e485386
Tracking number for return
If you go into your returns in seller central, you can scroll & find returns of the product, and click “view more details” at the left side. This will show you the tracking number … Should work, unless you get a massive amount of that same item returned…
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Reddit
reddit.com › r/upsstore › amazon return tracking not showing any movement
r/upsstore on Reddit: Amazon return tracking not showing any movement
August 15, 2024 -

I dropped off the package last Saturday. Their printer wasn’t working so she told me to take a picture of the return label instead of giving me a receipt.

When I track the 1Z number it says label created but there’s no activity after that. The label also has the Amazon RMA and the code RED.

I haven’t received any emails from Amazon regarding the return. Typically I receive an email right away but these are higher value items.

How do I know it’s on its way back to Amazon and not just sitting at the UPS Store?

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Parcels
parcelsapp.com › en › shops › amazon
Amazon Package and Order Tracking
As the parcel passes through destinations, this ID is scanned and reported back to you, giving you a detailed real-time look into where your items are at all times. An Amazon tracking number comes with each order and is both emailed and added to order pages. Since, Amazon does not allow tracking Amazon Logistics deliveries with regular tracking numbers, you need to use original tracking link you received from Amazon in a shipping confirmation email.
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Amazon
sellercentral.amazon.com › seller-forums › discussions › t › 5b104a54-fc74-47d2-9bea-0df8ff3fea24
Finding an Order Number for Return with no return slip and UPS tracking number?
If you go to your returns and change the pulldown to tracking number and enter in the UPS tracking number, it should bring up the return associated with that tracking number. You indicated that the USPS tracking numbers are working but not UPS. If you aren't mis-entering the UPS tracking number, I have no idea on that, UPS tracking numbers look up fine for me.
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Amazon
sellercentral.amazon.com › seller-forums › discussions › t › b9c6786996dcddd191f63c1f3bcfd9e1
Where to find tracking number for customer return?
If Amazon provided a pre-paid label, then the tracking would be on the return management screen. If it was not prepaid, then it would be up to the buyer to give you the tracking number via email.
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Amazon
sellercentral-europe.amazon.com › seller-forums › discussions › t › 3b6f4725-dd10-43d8-b4b2-1ee45d646fd3
Tracking ID missing on order - how do I find it?
If you're unable to locate the tracking ID on the Order details page, it might be due to the type of service associated with the labels you purchased.
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JustAnswer
justanswer.com › software › n6u45-text-yesterday-ask-question-returned.html
How to Use Kohl's Tracking ID for Amazon Returns | Expert Q&A
If you have not received the refund by Monday, please call Amazon directly at 1(###) ###-#### ... If you have any follow-up questions, please don't hesitate to ask. Thank you very much and have a great day. ... Delayed refund processing and unclear return status updates are common return-related issues. If you haven’t received credit for a returned Amazon order, first verify the return tracking status on Amazon’s website.