November 25, 2022 - “Amazon provides Professional sellers who fulfill their own orders access to customer phone numbers so that they can comply with carrier label requirements.

Last updated: 3 January, 2024 · This is an agreement between you and Amazon.com.ca ULC (with its affiliates, “Amazon” or “we”). Please read these Amazon Services Terms of Use, the Amazon.ca Privacy Notice, the Amazon.ca Conditions of Use, and the other applicable rules, policies, and ...

June 6, 2025 - In attempt to protect buyer privacy & enhance customer satisfaction, Amazon's rolling out Customer Phone Number Anonymization to the Amazon Terms of Service

Your address, telephone number, and email address;

Your address, telephone number, and e-mail address;

August 5, 2022 - Likewise, Amazon has final oversight customer service queries and strategies within its own platform. Given that one of Amazon’s primary goals is to create the best customer experience possible, if you send customers numerous messages that could be perceived as spamming them, you can quickly get into hot water with Amazon TOS.

January 15, 2025 - Therefore, AMZ’s customer personal info policy must handle such phone numbers, which one can find in the Seller Agreement. ... Merchants are not allowed to maintain and operate multiple selling accounts. However, you can ask for an exception by contacting Amazon support.

For example: "Send your order number or a screenshot to [email protected]. Our support team will process a refund for you when you leave us a review. You also don't need to return [product]." Being asked to contact sellers outside Amazon (through email, phone, or social media) about reviews and/or providing customer service.

June 26, 2024 - Amazon prohibits sellers from using customer phone numbers obtained through orders for purposes other than order-related communication. Violating Amazon’s ToS can result in significant penalties enacted on the violating sellers by Amazon.

March 11, 2024 - It uncovers acceptable marketplace practices that Amazon doesn’t want you to know, and some you might have never heard of! Wondering why your innocent product was tagged as an “adult” item and what to do about it? Confused about all the rules and requirements about barcodes and labels? In this section, we tackle the most common TOS questions about the very meat and potatoes of an Amazon business—products and listings.

April 29, 2021 - Protect your account from suspension with customer engagement that adheres to Amazon's TOS, thanks to this detailed breakdown of all the rules you need to know!

How to contact Amazon customer service by phone or chat. A complete guide to show you how to call amazon customer service whenever you need help. And just in case you want to call them yourself, I also give you every Amazon phone number you'll ever need for help on Amazon.com (ie.

February 9, 2024 - The Amazon seller terms of service (ToS) apply to most products and services on Amazon. However, a few items (categories) and services may have additional policies.

August 14, 2024 - The short answer is that it’s possible in some cases, but Amazon may still request verification depending on your region and activity. In this guide, we’ll walk you through the practical options you can use and what you should know before creating an Amazon account without a phone number.

amazon.jobs SMS service (SMS service) sends job application updates to job applicants who have verified their mobile number and opted in to the SMS service.

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Visit the Amazon Customer Service website to find answers to common problems, use online chat, or call customer service for support.

February 23, 2009 - Please say or enter your account number. Two" ... Amazon operates the call center for this 888-280-4331 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday.

Some people find the way to get my phone number when they need info on my listing , I would like to know how to find a phone number of a third party seller , is it something possible ?

Staying updated with Amazon TOS news is crucial for sellers to ensure they comply with the platform’s rules and avoid account suspension or restrictions. Our blog section provides valuable information on Amazon’s TOS updates, best practices, and tips for adherence.