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Why doesn’t my American Express user ID work on AmexGiftCard.com?
Does AmexGiftCard.com sell eGift cards?
Why am I unable to view my American Express payment method details and personal information when I sign in to AmexGiftCard.com?
Can someone PLEASE help me...I can't activate my Amex gift card online, I get a message that says "The system has experienced an unknown error. Please wait a few minutes and try to log in again." and this happened yesterday as well as today. When I call the # on the card they tell me they can't help me and that I have to call the number on the card........wtf?
Please help! I got this email yesterday and as far as I can tell it's a completely legit Amex e-gift card, but I have no idea who it's from. Normally I don't even bother to second-guess emails like this before moving them to junk but the sender appears to be legit (screenshots included), the phone number in the email is also legit (I tried calling it, it takes you to an automated phone line so I can't talk to a real person and verify that it's correct but American Express runs a notoriously poor customer service department, so that tracks), and when you click "view and print this card" it takes you to a legit Amex site where you can see the gift card's card numbers and everything.
By all accounts, this seems to be a real gift card. Everything adds up. And I can't find anything on google about this being part of a known scam setup either, but I'm scared to try and use it in case I'm somehow walking directly into some sort of identity theft trap without realizing it.
For context, April is my birth month and my bday is in a few weeks but there's no note or anything with the card and no one I know has told me anything like "hey be on the look out, I'm sending you an eGift card for your birthday!" So I am completely stumped. Should I try using it and see what happens or are there any potential downsides I'm not anticipating here? Let me know your thoughts.
EDIT: I have already contacted my employer, it is not from them. The URL for the website is legitimate as if you google "where do I go to buy an amex gift card" and click the first www.americanexpress.com link you see, it will list americanexpress.com/gift as the place to go, which redirects you to amexgiftcard.com.