If store appointments are available, you can reserve them through the website for each store. If you don’t see the product you want, it could be all booked for the week ahead and you would have to contact the store to understand your options or call Apple sales directly.

  • https://www.apple.com/retail/

You can book from available shopping slots which are based on store staffing schedules. Don’t neglect the online pre-sales support via chat and call and FaceTime scheduled on demand through the Apple Store app.

In my experience I save time by starting with the online pre-sales and they are very quick to fill in any gaps I have in my knowledge and they also can set up a reservation for you once it’s clear you want to go see the product physical or they can order it for you and ship direct or for store pickup. They also can make setup reservations so you get the device or service set up promptly when you receive it. Data transfer, cellular account and more…

Answer from bmike on Stack Exchange
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Apple
apple.com › retail › instore-shopping-session
Shop with a Specialist - Apple
This information is discarded at the end of your session or in accordance with your browser settings · More ways to shop: Find an Apple Store or other retailer near you. Or call 1-800-MY-APPLE (1-800-692-7753)
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Apple Community
discussions.apple.com › thread › 251706639
How do you make a shopping appointment at… - Apple Community
Note that they give priority to service, and in some areas there is no in-store shopping, but you can discuss planned purchases over the phone or chat→https://www.apple.com/shop/buy-iphone/iphone-12# ... Apple Store appointments Hi, does one need to make an appointment to go into the Apple ...
Discussions

Does Apple offer shopping appointments? - Ask Different
My friend went to an Apple Store today to buy an iPhone. It was a madhouse, with far too little staffing. They were told to stand at a table, wait some indeterminate amount of time, at least a half hour, until a salesperson appears. They departed, sans iPhone. I heard Apple used to offer appointments ... More on apple.stackexchange.com
🌐 apple.stackexchange.com
April 20, 2025
Schedule appointment to purchase a phone - Apple Community
I like to change my appointment to purchase a different device specifically an iPhone instead. More on discussions.apple.com
🌐 discussions.apple.com
Do I need a Genius Bar appointment to buy a new phone?
Nope. Only need an appointment to fix things. No need to buy something brand new. More on reddit.com
🌐 r/iphone
4
1
October 16, 2018
Fuck the Apple store shopping appointments
Something sounds fishy about this story. I've walked into an Apple store and bought two iPhones and an iPad without issue. More on reddit.com
🌐 r/apple
77
23
June 23, 2022
People also ask

Where can I find information about my repairs or AppleCare coverage?

Sign in to Apple Support to get information about current or recent repairs and check AppleCare coverage for each device associated with your Apple Account.

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apple.com
apple.com › retail › genius bar
Genius Bar Reservation and Apple Support Options - Apple
What’s covered under warranty?

The Apple Limited Warranty covers your device and all the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories that are purchased separately, like adapters, cables, wireless chargers, and cases, are covered by the Apple Limited Warranty for Accessories. Our warranty is in addition to rights provided by consumer law in your country or region.

Our warranty doesn’t cover accidental damage or batteries that wear down from normal use. If your situation isn’t covered and consumer law doesn’t apply, there will be a cost associated with repairs through Apple. If your issue is ineligible for service, you may need to pay the full value for a replacement device.

If you’re not sure what’s covered for your device, you can check your coverage status.

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apple.com
apple.com › retail › genius bar
Genius Bar Reservation and Apple Support Options - Apple
Is there a service guarantee?

We guarantee our service and replacement parts for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer, as outlined in our Apple Repair Terms and Conditions. This is in addition to your rights provided by consumer law. Equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.

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apple.com
apple.com › retail › genius bar
Genius Bar Reservation and Apple Support Options - Apple
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Apple
apple.com › retail › apple west 14th street
West 14th Street - Apple Store - Apple
Get it today. Buy online and we’ll have it ready for pickup. Every store has dedicated teams for support, learning, and more. Get expert service and support at the Genius Bar. Get help here · How to prepare your device for your appointment · Put our Small Business Team on your team.
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Apple Community
discussions.apple.com › thread › 255587001
Schedule appointment to purchase a phone - Apple Community
I like to change my appointment to purchase a different device specifically an iPhone instead.
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Reddit
reddit.com › r/iphone › do i need a genius bar appointment to buy a new phone?
r/iphone on Reddit: Do I need a Genius Bar appointment to buy a new phone?
October 16, 2018 -

This is probably not the right subreddit to ask this in, but Googling doesn’t get me anywhere so I thought I would try.

My question is, do I need to make a Genius Bar appointment to buy a new iPhone in store? I want to go to the store and exchange my old iPhone for a discount on the new one, and I have heard that you should always make an appointment at the apple store to get things done faster. However, the only options for making an appointment are for repairs to the device you already have, there is not an option to make one to buy a new phone.

Should I make an appointment anyways? My store is often very busy and it is a long drive from where I live. Any help would be appreciated!!

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Apple
apple.com › retail › genius bar
Genius Bar Reservation and Apple Support Options - Apple
You’ll need your Apple Account and password to make a reservation and get repairs at the Apple Store.
Find elsewhere
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Apple
apple.com › retail › apple grand central
Grand Central - Apple Store - Apple
September 24, 2025 - Get it today. Buy online and we’ll have it ready for pickup. Every store has dedicated teams for support, learning, and more. Get expert service and support at the Genius Bar. Get help here · How to prepare your device for your appointment · Put our Small Business Team on your team.
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Apple
apple.com › retail › apple the fashion mall at keystone
The Fashion Mall at Keystone - Apple Store - Apple
Get it today. Buy online and we’ll have it ready for pickup. Every store has dedicated teams for support, learning, and more. Get expert service and support at the Genius Bar. Get help here · How to prepare your device for your appointment · Put our Small Business Team on your team.
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Macworld
macworld.com › home › apple › how-to
How to book an Apple store appointment: Make a Genius Bar appointment | Macworld
May 14, 2025 - Pick a store, and you’ll go to a page where you can schedule an appointment. ... You’ll be able to see the store’s next available time slot for you to see an Apple Genius. You’ll have to enter a phone number so Apple can “guide you to your appointment.”
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Best Buy
bestbuy.com › best buy › name brands › apple
Apple - Best Buy
Shop at Best Buy for all your favorite Apple products. Find iPad, iPhone, Mac, Apple Watch, Apple TV, AirPods, Apple accessories, and more.
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Lifewire
lifewire.com › make-apple-store-appointment-with-app-1999600
How to Make an Apple Store Appointment
June 10, 2025 - Select an Apple Store from the map, and then choose Schedule. On the next screen, pick an available date and time. Then, enter your phone number for text reminders about your appointment (you'll still get email notifications if you don't). Choose ...
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Reddit
reddit.com › r/apple › fuck the apple store shopping appointments
r/apple on Reddit: Fuck the Apple store shopping appointments
June 23, 2022 -

Went to an Apple store in Minneapolis a few days ago because my phone died and I need another one. I knew exactly what I wanted - iPhone 13 Pro. Was literally told I couldn't buy one. Nope. Won't sell it to me. Told them I didn't need a whole rundown on the product and that I've had iPhones for over a decade. No can do. "Here's my card. Just sell me the box. They're easy to setup." Nope, you need to make an appointment for another day. WTFF? It was infuriating. I can walk in and buy anything off the accessories rack, but apparently not a phone. It's the dumbest model ever. There isn't any other store that does this.

EDIT: Jesus Christ. Everyone here LOVES the reservation system. I'm still waiting for someone to list another store that does this. It's elitist bullshit that tries to make you feel special. It's still just a phone folks. If you have a store and you sell products, just sell them like a normal store.

Top answer
1 of 5
90
Something sounds fishy about this story. I've walked into an Apple store and bought two iPhones and an iPad without issue.
2 of 5
34
I can absolutely confirm this is a thing and it also sucks. There’s no perfect system and based on the sheer volume of traffic at apple stores some kind of queue and or reservation system needs to be used, at least partially. However, there’s a very very visible easy to solve issue here. Bodies. Why on earth does a company this wealthy generating so very much revenue from these stores not simply staff the hell up. More than enough people would take the job and are qualified. My local apple store serves a potential market of MILLIONS. Stroll by on a weekend and you may see ONE PERSON at the front attempting to intercept literally everyone who comes in, in order to direct them. Look around and you’ll see maybe 2-4 sales people. I mean this is absolutely nuts. These people cost apple about $200 a day. Each one can sell maybe $4k in phones per hour easily. It’s just baffling. For all the serendipity and spontaneity that apple hopes to encourage with their fluid town center nothing is labeled no signage everyone looks the same aesthetic, this system of requiring appointments, not having people available just kills it completely. It’s pretentious, cheap madness. Let people just buy stuff. But wait, the thing is they don’t want you to just buy a phone. Apple aggressively wants that phone activated in store and applecare and accessories attached. Maybe even a business introduction (I mean seriously wtf is that). My house is chock full of apple hardware. We have one premier. I would never do my shopping in the store.
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Wikihow
wikihow.com › computers and electronics › telephones › cell phones › apple ios › how to make an apple store appointment (with pictures) - wikihow
How to Make an Apple Store Appointment (with Pictures) - wikiHow
October 25, 2022 - Your reservation is now active. You'll receive a text message notification as well as an email confirming your appointment. ... Go to https://www.apple.com/retail in a web browser.
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Best Buy
bestbuy.com › services › triage › home
Schedule a Service - Best Buy
Deals Worth GiftingShop now · Skip to content · Gift Ideas · Main Content · Visit our Support Center · Check your Order Status · Shipping, Delivery & Store Pickup · Returns & Exchanges · Price Match Guarantee · Order & Purchases
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JustAnswer
justanswer.com › smartphones › o3rem-need-appointment-apple-store-prince.html
How to Make an Appointment at the Apple Store in Soho, NYC
February 6, 2024 - https://www.apple.com/retail · Choose the store and scroll down. It will show you their phone number, address, and store hours. From there, you can call to schedule an appointment.
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Apple
appleawsyz.ebaycms.com › retail › apple downtown brooklyn
Downtown Brooklyn - Apple Store - Apple
Apple Store Downtown Brooklyn store hours, contact information, and weekly calendar of events.
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AT&T
att.com › home › wireless › cell phones › apple › iphone 16
Apple iPhone 16 – Price, Specs, Colors, Size & Reviews | AT&T
Buy the new iPhone 16 at AT&T. Featuring Apple Intelligence, Camera Control, 48MP Fusion camera, 5 colors, and A18 chip. Everyone gets our best iPhone 16 deals.
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Quora
quora.com › How-do-you-make-an-appointment-at-an-Apple-Store
How to make an appointment at an Apple Store - Quora
Answer (1 of 9): Best way is to download the Apple Store app to your iPhone (you do have an iPhone, right?). Select 'Stores' then 'Genius Bar' then 'Make a Reservation'. Choose your store and desired product and select an appointment time. That's it.
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Apple
apple.com › retail › store list
Store List - Apple Store - Apple
Browse a list of every Apple Store throughout the world and view store hours, get directions, and more.