Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple (CA)
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 15 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment ...
Apple
apple.com › ca › legal › sales-support › sales-policies › retail_ca.html
Apple Legal - Apple - Legal - Sales Policies - Canadian Retail Sales
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 15 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment ...
Can I get an estimate online, then trade in at an Apple Store?
Yes, the Apple Trade In program is available on apple.com as well as in all our retail stores.
A Specialist will evaluate your device on the spot, so the trade-in credit you get in the store may differ from the estimated trade-in value you received online if the condition doesn’t match what you described.
apple.com
apple.com › apple trade in
Apple Trade In - Apple (CA)
How do I find the serial number on my Apple device?
On your iPhone, Apple Watch or iPad, go to Settings > General and tap About. On Mac devices, click the menu and go to About This Mac.
If you’re still unable to find your serial number, follow this guide(Opens in a new window).
You’ll need the serial number to see an accurate trade-in value for your iPhone, iPad, Mac or Apple Watch.
apple.com
apple.com › apple trade in
Apple Trade In - Apple (CA)
If I buy a new device online with a trade-in, when will the credit be applied?
It depends on what you buy and how you pay for it.
If you buy an iPhone, iPad, Mac or Apple Watch and pay in full, your credit will be applied to your original payment method, up to the total purchase price, after we receive your trade-in device and confirm that the condition matches what you have described. For any remaining amount, you’ll receive an Apple Gift Card by email.
If you buy an iPhone, iPad, Mac or Apple Watch with a trade-in and choose a monthly payment option, your estimated trade-in credit will be applied directly to the purchase price of your new Apple device. Once we receive
apple.com
apple.com › apple trade in
Apple Trade In - Apple (CA)
Apple
apple.com › help › policies
Policies - Shopping Help - Apple (CA)
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 15 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment ...
Apple
apple.com › ca › legal › sales-support › sales-policies › reseller.html
Apple Legal - Apple Authorized U.S. Reseller Return and Refund Policy
Apple Authorized U.S. and Canada resellers have established their own return and refund policies. When you purchase Apple products from our authorized resellers, you must carefully follow their sales and return policies.
Apple
apple.com › legal › warranty › products › warranty-canada-english.html
Apple Legal - Apple One (1) Year Limited Warranty
If during the Warranty Period you submit a valid claim to Apple or an AASP, Apple will, at its option, (i) repair the Apple Product using new or previously used parts that are equivalent to new in performance and reliability, (ii) replace the Apple Product with a device that is at least functionally equivalent to the Apple Product and is formed from new and/or previously used parts that are equivalent to new in performance and reliability, or (iii) exchange the Apple Product for a refund of your purchase price.
Apple
apple.com › ca › shop › browse › open › salespolicies
Canada Sales and Refund Policy
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 15 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment ...
MobileSyrup
mobilesyrup.com › home › apple’s extended holiday return policy now live in canada
Apple’s extended holiday return policy now live in Canada
November 4, 2023 - However, digital software downloads, software upgrades, and Apple Gift Cards are excluded. Also, if you buy a phone with carrier financing, you’ll have to follow the carrier’s return policy instead of Apple’s. The Holiday Returns Policy is live now in Canada.
Returnpolicy
returnpolicy.ca › apple
Apple Canada Return Policy - Returns & Refunds Guide
Apple Canada offers a return policy that allows customers to return most products purchased directly from Apple within a limited period.
Apple
apple.com › apple trade in
Apple Trade In - Apple (CA)
Trade in your iPhone, iPad, Mac, Watch or any other device for credit towards a new one, or recycle it responsibly for free with Apple Trade In.
Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Education - Apple (CA)
For any other product, simply return it with the original receipt and original packaging within 14 days of the date you receive the product. If the item is returned within this timeframe, we’ll exchange it or offer a refund based upon the ...
Reddit
reddit.com › r/mac › how easy it is to return a macbook?
r/mac on Reddit: How easy it is to return a macbook?
September 29, 2024 -
My wife wants to buy either a macbook pro or air, but she has never before used one (always had windows laptops) Is it possible to return it if she simply doesnt like it? Is there something like 7 day return policy or something similar to hand it back without hassle?
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Return policy
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Apple Store has 14 day return policy no questions asked. Or 14 days from the day the package arrives at your house. I’ve used it a couple times and has gone exactly how they said. Returned an Apple Watch after using it for a week because I wanted cellular. Returned it for full refund and bought the cellular at same store.
Apple
apple.com › help › payment & pricing
Payment, Financing, Refunds and VAT - Shopping Help - Apple (CA)
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 15 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment ...
Apple
apple.com › legal › warranty › products › embedded-mac-warranty-canada-english.html
Apple Legal - Legal - Mac Warranty Canada English - Apple
(iii) exchange the Apple Product for a refund of your purchase price.
Apple
apple.com › ca › legal › sales-support › trade-in › ca-en
Apple Legal - Legal - Apple Trade-In - Apple
Canada, English Choose your preferred ... accepting the Trade in Terms and Conditions, you understand and agree that: You are at least the age of majority....
Apple
support.apple.com › en-ca › 118223
Request a refund for apps or content that you bought from Apple - Apple Support (CA)
Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. You can use any device with a web browser to request a refund.
Apple
apple.com › help › online store exclusives
Online Exclusives - Shopping Help - Apple (CA)
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 15 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment ...
Utoronto
mx01.sri.utoronto.ca › home › trend
Explained: The Mystery And Meaning Of Apple Return Policy
Apple's return policy allows customers ... for a refund or exchange. This timeframe typically extends to 14 calendar days from the date you receive your product....
Apple
apple.com › sales policies
Sales and Refunds - Education - Apple (CA)
For any other product, simply return it with the original receipt and original packaging within 14 days of the date you receive the product. If the item is returned within this timeframe, we’ll exchange it or offer a refund based upon the ...
Apple Community
discussions.apple.com › thread › 254293388
Need to return unopened I pad, more than … - Apple Community
If purchased directly from Apple, you have a generous 14-day period within which an unwanted device can be unconditionally returned for exchange or refund.
Reddit
reddit.com › r/macbookpro › does apple make exceptions on their 14-day return policy for macbook pros?
r/macbookpro on Reddit: Does Apple make exceptions on their 14-day return policy for MacBook Pros?
November 1, 2023 -
I just purchased an M2 and I am now 8 days outside of the 14-day return policy. I would like to possibly exchange it for the new M3, but I don’t think I can since I’m past the return period. Has anyone been able to get Apple to accept a return outside of their return policy window?
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For anybody finding this thread in 2025 - I just got a return exception through apple online sales support. Tell them you are buying a more expensive model as the reason for the return.
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Apple chat said I had to do it in store and there it is up to the sales associate and manager if they will or not. That being said I bought a m2 pro on 10/15 and on Tuesday I returned mine at Apple and ordered the m3 pro. They gave me no hassle and just returned it to a gift card and then ordered the new one for me right there. I’ll pick it up Tuesday. Be sure that you pack it all up nicely with all the components. I’d go in at a not super busy time and just be very nice I think they have sympathy for those of us in this situation.