I have been using my Apple ID account for over 10 years. I registered it with my Gmail address and my primary phone number. I am still using that Gmail and phone number, and no one has ever accessed my account. Currently, I am logged into my iPhone 15 Pro and Watch Ultra. Suddenly, my phone displayed the message: "The Apple ID is not active." I contacted Apple Support via chat and visited the link iforgot.apple.com , following the instructions. But a few hours later, I received an email from Apple stating: "We’ve reviewed your request, and access to your account ( [email protected] ) has been denied." After that, I tried everything, but my Apple ID account is still unusable. I contacted Apple Support multiple times, but they couldn’t help me. I am truly disappointed and don’t understand what has happened. I called Apple Support many times, and each time the staff gave me the same unclear answer, saying that my Apple ID is permanently deactivated. There is no way to back up all the data on my iPhone to another device because if I do, the deactivated Apple ID will transfer as well. Additionally, all the photos and videos I paid to back up on iCloud are now gone forever. I paid Apple to store my photos, believing that iCloud was safe, and now I've lost everything. I am really disappointed and exhausted. I thought using iCloud was safe, and now this is the result I get. Answer from Ok-Panic-8207 on reddit.com
Apple Community
discussions.apple.com › thread › 255701760
This account is locked and can't be used … - Apple Community
For me I suspect this was caused by creating a new apple id on an old device, on the latest version of ios available for that device which doesnt support the latest security required by apple - they ought to prevent these types of accounts being created in the first instance rather than allow it and subsequently lock/bricking the devices. ... How can I regain access to my Apple Account that’s been blocked? I registered an account on the Apple website for my relative. He is in retirement and cannot do this on his own.
Apple Support
support.apple.com › en-us › 102640
If your Apple Account is locked, not active, or disabled - Apple Support
When you request access to your locked Apple Account, you might get an alert that says, “This Apple Account is locked and can’t be used” or your request might be denied.
Videos
03:06
3 Ways to Fix Apple ID Locked for Security Reasons | 100% Working ...
02:01
How To Fix Apple Account Is Locked And Cannot Be Used (2025) - YouTube
08:16
Apple ID Locked/Disabled for Security Reasons | TunesKit Unlock ...
02:12
How To Unlock Apple ID !! This Account Is Locked And can’t be ...
How To Unlock Apple ID !! This Account Is Locked And can't ...
03:27
[2024] Top 3 Ways to Fix Apple ID Locked for Security Reasons | ...
Reddit
reddit.com › r/applehelp › apple id locked and can't be used?
r/applehelp on Reddit: Apple ID locked and can't be used?
July 11, 2024 -
I'm trying to get into my very old apple account from years ago. I believe it was one of my first accounts but I couldn't remember the password so I went to forgot password, put in the email and it said the account is locked and can't be used. And the account uses an iCloud email. I don't know what to do. Is there any way to get into the account or am I screwed?
Top answer 1 of 90
11
I have been using my Apple ID account for over 10 years. I registered it with my Gmail address and my primary phone number. I am still using that Gmail and phone number, and no one has ever accessed my account. Currently, I am logged into my iPhone 15 Pro and Watch Ultra. Suddenly, my phone displayed the message: "The Apple ID is not active." I contacted Apple Support via chat and visited the link iforgot.apple.com , following the instructions. But a few hours later, I received an email from Apple stating: "We’ve reviewed your request, and access to your account ( [email protected] ) has been denied." After that, I tried everything, but my Apple ID account is still unusable. I contacted Apple Support multiple times, but they couldn’t help me. I am truly disappointed and don’t understand what has happened. I called Apple Support many times, and each time the staff gave me the same unclear answer, saying that my Apple ID is permanently deactivated. There is no way to back up all the data on my iPhone to another device because if I do, the deactivated Apple ID will transfer as well. Additionally, all the photos and videos I paid to back up on iCloud are now gone forever. I paid Apple to store my photos, believing that iCloud was safe, and now I've lost everything. I am really disappointed and exhausted. I thought using iCloud was safe, and now this is the result I get.
2 of 90
9
Same thing. Moreover, my iPhone is still logged into this deactivated account and it doesn't allow me to log out. Therefore, it's essentially bricked by Apple for no reason and they are refusing to do anything about it.
Apple Community
discussions.apple.com › thread › 255801278
apple ID locked and cant be used - Apple Community
● If a message says "your account has been disabled in the App Store and iTunes Store" or "You cannot login because your account has been locked", you might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link for this specific ...
Quora
quora.com › My-Apple-ID-says-this-account-has-been-locked-and-can-t-be-used-anytime-I-try-to-reset-password-or-login-What-do-I-do-to-unlock-my-account
My Apple ID says this account has been locked and can’t be used anytime I try to reset password or login. What do I do to unlock my account? - Quora
Answer (1 of 6): Have you tried to reset your Apple ID password in your iPhone Settings? If you haven’t, simply follow the steps below to have a try. 1. Open Settings. 2. Tap your name, choose Sign-In & Security and select Change Password. 3. Enter your iPhone passcode and set a new Apple ID pas...
Apple Community
discussions.apple.com › thread › 255935994
Account locked and cannot be used - Apple Community
Unfortunately that means Apple determined you broke a term or condition of use so you won’t be about to use that account again. You’ll need to submit proof of ownership and request Apple remove the account for you. See Start an Activation Lock support request at https://al-support.appl...
Apple Community
discussions.apple.com › thread › 255073434
How can I unlock my Apple ID when I don't… - Apple Community
The support article If your Apple ... and iTunes Store" or "You cannot login because your account has been locked", you might be able to request reactivation by tapping Continue right from the alert....
Apple
support.apple.com › en-al › guide › iphone › iph5acc5b28c › ios
Use security keys to sign in to your Apple Account on iPhone - Apple Support (AL)
You can use your security key to unlock it. Go to the Settings app on your iPhone. Tap your name, then tap Sign-In & Security. Tap Unlock Account, then follow the onscreen instructions to unlock your Apple Account. If you think your account might have been locked because someone else knows ...
iMobie
imobie.com › home › iphone unlocker › how to unlock apple id that’s locked for security reasons [solved]
How to Fix Apple ID Locked for Security Reasons 2025
March 25, 2025 - To begin with, open iforgot.apple.com. Enter your Apple ID that’s locked due to security reasons and then press “Continue”. After then, you need to go through a few security questions and they’re part of your verification process.
Apple Community
discussions.apple.com › thread › 252165884
Apple ID keeps getting locked - Apple Community
I've been too lazy to try this yet, but here is a way to determine what's going on. You need to change your Apple ID to an email address · that you know doesn't exist anywhere else in the universe. If the problem is from item #2, then this will eliminate it since whoever is hacking the system ...
AppGeeker
appgeeker.com › apple-id › apple-id-locked-for-security-reasons.html
How to unlock Apple ID locked for security reasons - 5 ways
The most straightforward way to reset your password when Apple ID locked is with your iPhone or another trusted device you have access to — it can be an iPhone, iPad, or Mac. ... 3. Enter the login passcode set up on the device. If you are signed into iCloud and have passcode enabled, you ...
Macworld
macworld.com › home › apple › how-to
How To Unlock An Apple ID That's Locked Or Disabled | Macworld
January 5, 2023 - On the iPhone you’ll see “Use this phone to reset password” – click on Allow. If you are using an iPhone you will need to confirm your trusted phone number (which may or may not be the one associated with that device). Once you have done this you will see the message that you have to continue on one of your other Apple devices – as long as you have one available tap on Done. If not, tap on Cannot access Apple devices and you’ll be asked for a passcode that’s used for another device.
iBoysoft
iboysoft.com › home › news tips › how to fix if your apple id is locked?
How to Fix If Your Apple ID Is Locked?
August 5, 2025 - Summary: This post shows the reason why your Apple ID is locked and introduces some ways to fix it, including using trusted devices, the Apple Support app, and the web to unlock your Apple ID. Have you ever seen the below sentences when you try to log in to your Apple ID?
Reddit
reddit.com › r/applehelp › any idea why my apple id would be locked for, "security reasons"? i didn't get any 2fa login attempts.
r/applehelp on Reddit: Any idea why my Apple ID would be locked for, "security reasons"? I didn't get any 2FA login attempts.
January 27, 2024 -
I was on my Mac this evening and randomly got a prompt that my Apple ID was locked for security reasons. I quickly checked my other Apple devices and everything was locked on those as well. I couldn't even use my AirPods.
I use 2FA and didn't see any unusual prompts or login attempts anywhere, so I contacted Apple support before going through the process of resetting my password — just to be safe. While on the phone, I was able to reset my password on my Mac, after which I recovered my account and got back into all of my devices.
However, Apple couldn't tell me why my Apple ID got locked. I asked if anyone attempted to access my account and the rep said they couldn't really see that. He then suggested that, if I was concerned about it, I could check my device list for unknown devices. So, I did and there was nothing there.
Any one else ever had their Apple ID randomly locked like this? I just want to make sure there's nothing else I should be doing on my end to secure my account.
MacKeeper
mackeeper.com › blog › security › how to unlock apple id
How to Unlock Apple ID? Why Has Account Been Locked?
June 18, 2025 - If you’re encountering the error “This Apple ID has been disabled for security reasons,” someone has likely entered your security information wrong, or you have yourself. Apple automatically locks your ID when this happens as a security ...
Apple Community
discussions.apple.com › thread › 255291750
My Apple ID keeps getting locked - Apple Community
If you Apple ID is out there where others are attempting to guess the password and locks you out of your account, then create a new email address and change your Apple ID to this new email address. You can continue to use your previous email address, it just will no longer be your Apple ID.
Dr.Buho
drbuho.com › how-to › apple-id-locked
4 Fixes for "Apple ID Locked for Security Reasons" 2025
February 17, 2025 - Whatever the reason for your Apple ID being locked, luckily, it can be fixed. Here are 4 ways you can try. The fastest and easiest way to regain full access to your iPhone is to change your Apple ID password.
MacRumors
macrumors.com › how-to › access-locked-or-disabled-apple-id
How to Regain Access to a Locked or Disabled Apple ID - MacRumors
If your Apple ID is locked or disabled, you won't be able to sign in to any Apple services. Keep reading to learn how you can regain access. If...
Tenorshare
tenorshare.com › icloud-tips › the-apple-id-cannot-be-used-to-unlock-this-iphone.html
Quick Fix: The Apple ID Cannot Be Used To Unlock This iPhone
June 9, 2023 - Click Remove from Account. Follow the on-screen instructions. The quickest way to resolve this problem of “Apple ID cannot be used to unlock this iphone” is to remove the lock on the device.
Reddit
reddit.com › r/applehelp › apple id is “locked and cannot be used”. is it possible to reset the phone?
r/applehelp on Reddit: Apple ID is “locked and cannot be used”. Is it possible to reset the phone?
December 17, 2024 -
Hi! I have an old iPhone 4 that is connected to an Apple ID that has been permanently deactivated by Apple, making it non-recoverable. Although I would love to see all the old photos on it, I am ok with just wiping the phone completely so that I can still use it. I would just link it to my current Apple ID. Is this possible? Anyone know how to do it without going into settings?
Top answer 1 of 5
3
Not my personal experience but since nobody replied yet: I often read you can go to Apple with proof of purchase and they will reset it. If you don’t have that, based on past posts you got yourself an iPhone shaped paperweight.
2 of 5
3
You cannot change the Apple Account that phone is currently associated with while the account is locked. You would need to erase the phone using a computer, and then before you try setting it up again, you would submit a copy of the proof of purchase to Apple . If you try setting it up again before you do this step, you will end up having to erase the phone again.