I've forgotten the security questions for… - Apple Community
No more Apple ID security questions?
Unable to Reset Security Questions - Apple Community
How to fix: Reset your Apple security questions without knowing your Apple security questions
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Hi,
I've just purchased an iPad and couldn't remember my security questions for my AppleID account, therefor was unable to reset my security questions (I know right). I have found a solution to this and wanted to share it.
This will only apply to those that:
Had an old account and didn't enable 2-factor authentication
Did not have a recovery phone number setup
Are unable to reset security questions on the iForgot website or log into appleid.apple.com.
Contacted Apple support and didn't get anywhere
All you need to do is get a iPad / iPhone, do a factory reset on it then during the initial setup you select the option to restore from iCloud. At this point it will ask for a mobile number (Doesn't have to be an iPhone number) and it will enable 2-factor authentication. It told me that I didn't have any data in iCloud and returned me to the previous screen where I setup the device as new.
Note: I did this on an old iPhone, my iPad told me to enter a verification code that it sent to the iPhone, but for some reason I had to click 'did not get anything' and enter my phone number where it send my phone a text and I was able to authenticate it.
Finally... I was able to log into appleid.apple.com and view my account.
I hope this helps at lease one person, there were plenty of people online who had this issue:
https://www.reddit.com/r/apple/comments/6obk1b/the_struggles_with_apple_id_security_questions/ (This post provides an alternate resolution that didn't for for me and is possibly 'patched' by Apple)
https://www.reddit.com/r/apple/comments/6xz0hn/is_there_no_way_to_reset_your_apple_security/
https://www.reddit.com/r/apple/comments/6016dc/question_i_forgot_my_security_questions_answers/
https://www.reddit.com/r/applehelp/comments/1lqfia/forgot_appleid_security_questions/
TLDR: Select the 'Restore from iCloud' on the initial welcome screens.Edit: After logging into my AppleID account, I was unable to access the security questions - I assume this has been replaced with the 2FA option.
Did Apple get rid of the option to add or change security questions? I’m not having trouble getting into my account, but I couldn’t remember if I added a security question years ago when I created it.
I wanted to update them if I ever get locked out, but I can’t find the option to anywhere in settings.