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Photos for attention/to show my irritating apple support experience. I cannot for the life of me access the individual plan pricing. I have never and current am not using any sort of family sharing. Links with the proper price automatically default back to this $16.99 pricing. It’s been like this more months, no matter how many times I update. The only thing I can think of was me cancelling Apple One last year? That is when my subscription ended, but now I want to go back. Any help would be ENORMOUSLY appreciated!
My husband (organizer) just upgraded to a family plan from his individual plan. I read here that apple music is suppose to automatically cancel my individual plan when a family plan is purchased. However on my device it still shows i have an individual plan but on the organizers device (my husband) it shows i have access to the subscription. Why isn't mine updating and showing i'm on the family plan and how do i know i won't get charged for my individual plan in the future?
I have an individual Apple Music subscription but have recently joined an Apple One family plan. On my phone I can't see Apple Music or iCloud as a 'shared subscription' but the organiser does see that this is shared with me. Another member of the One plan also has no issues sharing Apple Music. I have tried signing and back into iCloud and have not been able to resolve this. Any help is much appreciated!