depends on the country you are in. In the US it is only max 14 days and regardless of what you may have recorded they will only go by what is in writing https://www.apple.com/shop/help/returns_refund Answer from cliffr39 on reddit.com
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Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple
Find out how you can return an item, how long the refund process takes, what to do if your invoice is not with your order, and much more.
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Apple
apple.com › legal › sales-support › sales-policies › retail_us.html
Apple Legal - Apple - Legal - Sales Policies - U.S. Retail Sales
... We believe you will be thrilled ... a product is not what you expected, you can return or exchange it with a receipt within 14 days of the date you receive the product from Apple....
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Reddit
reddit.com › r/iphone › in your experience, will apple stores will accept returns for 30 days?
r/iphone on Reddit: In your experience, will Apple Stores will accept returns for 30 days?
September 12, 2025 -

Spoke with an Apple customer service rep who said that an in-store purchase can be returned for up to 30 days with no issue and that every Apple Store would honor this.

I purchased an iPhone 16 Pro a couple weeks ago just to try out the smaller size before I decided which 17 Pro to order (been using the Max for years). I totally forgot that the phones are only available for pre-order at first though, so needed a little extra time on my current device. I’ll return it after I switch everything over from the new one.

Either way I’m fine because I have the recorded call confirming I’m good. Just curious about everyone else’s experience.

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iPhone J.D.
iphonejd.com › iphone_jd › 2024 › 10 › apple-14-day-return.html
Apple’s generous 14-day return policy – iPhone J.D.
If you purchase a product directly from Apple—online or in an Apple Store—the Apple website says: “You have 14 calendar days to return an item from the date you received it.” Obviously, your return must include everything that come with the product, including the cables.
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Provinciamicrocreditos
campus.provinciamicrocreditos.com › infonews › explained-the-mystery-and-meaning-of-apple-return-policy
Explained: The Mystery And Meaning Of Apple Return Policy
Apple's return policy allows customers to return most products purchased from Apple's online store or physical retail locations within a specified timeframe for a refund or exchange. This timeframe typically extends to 14 calendar days from the date you receive your product.
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Apple
apple.com › legal › sales-support › sales-policies › reseller.html
Apple Legal - Apple Authorized U.S. Reseller Return and Refund Policy
▪ You have properly completed the Return and Affidavit form found here. Note: Apple recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to Apple or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit.
Find elsewhere
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MacRumors
macrumors.com › 2025 › 11 › 12 › apples-extended-return-policy-2025
Apple's Extended Return Policy Now in Effect for 2025 Holiday Season - MacRumors
1 month ago - In the U.S., Canada, U.K., Australia, and many other countries, most products purchased between November 12 and December 25 of this year may be returned through January 8, 2026, according to Apple's website.
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The Mac Observer
macobserver.com › home › how to return apple products: full guide to refunds & exchanges
How to Return Apple Products: Full Guide to Refunds & Exchanges
August 27, 2025 - Apple’s return policy is straightforward: 14 days, original condition, and include everything in the box. Start your return online or head to an Apple Store, and expect refunds to flow back to your original payment method.
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Shop Your Way
shopyourway.com › home › apple return policy in store: details on refunds, holiday, and gift returns in 2024
Apple Return Policy In Store: Details on Refunds, Holiday, and Gift Returns In 2024 - Shop Your Way Blog
December 4, 2024 - Apple allows returns within 14 calendar days from the date customers receive their items. Items must be in their original condition with all parts, accessories, and packaging included.
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Samsclub
help.samsclub.com › app › answers › detail › a_id › 4072 › ~ › returns---sams-club
Returns - Sam's Club
To obtain a full refund, you may be required to return the product with all product and order contents, including packaging (boxes, manuals, warranty cards, etc.), parts and accessories. This includes promotional gifts, gift cards or shopping cards provided with the purchase.
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Apple Support
support.apple.com › en-us › 118223
Request a refund for apps or content that you bought from Apple - Apple Support
November 3, 2025 - Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. You can use any device with a web browser to request a refund.
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Quora
quora.com › What-is-the-return-policy-for-products-purchased-on-Apple-com
What is the return policy for products purchased on Apple.com? - Quora
Answer (1 of 2): * You have 14 calendar days to return an item from the date you received it. * Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
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Apple Community
discussions.apple.com › thread › 254894576
Do I have 30 days to return my iPhone - Apple Community
If you are not fully satisfied with your iPhone purchase, you can return your undamaged iPhone to the Apple Online Store within 14 days of purchase for a full refund. Please check your Order Status online or call 133‑622 to request a return. The iPhone must be returned in the original packaging, ...
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Apple
apple.com › ca › legal › sales-support › sales-policies › retail_ca.html
Apple Legal - Apple - Legal - Sales Policies - Canadian Retail Sales
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 15 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment ...
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Best Buy
bestbuy.com › best buy › best buy support › best buy return & exchange policy
Best Buy Return & Exchange Policy - Best Buy
See the Best Buy return and exchange policy for info on returning or exchanging laptops, cell phones and other items.
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iPhone Life
iphonelife.com › how-to › shopping
Everything You Need to Know about Returning Apple Products
January 16, 2024 - According to Apple’s return policy, undamaged products are returnable within 14 days from the date you received them. You can only return products purchased from Apple.com or an Apple retail store.
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ScreenRant
screenrant.com › home › tech › tech features › apple return policy: how long & what you need to know explained
Apple Return Policy: How Long & What You Need To Know Explained
May 28, 2022 - Apple’s standard return policy allows consumers to return a product for up to 14 days after purchase. If the product was purchased online, then Apple specifies the 14-day return period technically starts when the item is received.
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9to5Mac
9to5mac.com › 2025 › 11 › 12 › apple-store-now-offers-extended-holiday-returns-for-all-products
Apple Store now offers extended holiday returns for all products - 9to5Mac
1 month ago - Eligible products at the Apple Store Online that are received between November 12, 2025 and December 25, 2025, may be returned through January 8, 2026. Please note that all other terms and conditions provided in the Apple Store Online Sales ...