I have been using my Apple ID account for over 10 years. I registered it with my Gmail address and my primary phone number. I am still using that Gmail and phone number, and no one has ever accessed my account. Currently, I am logged into my iPhone 15 Pro and Watch Ultra. Suddenly, my phone displayed the message: "The Apple ID is not active." I contacted Apple Support via chat and visited the link iforgot.apple.com , following the instructions. But a few hours later, I received an email from Apple stating: "We’ve reviewed your request, and access to your account ( [email protected] ) has been denied." After that, I tried everything, but my Apple ID account is still unusable. I contacted Apple Support multiple times, but they couldn’t help me. I am truly disappointed and don’t understand what has happened. I called Apple Support many times, and each time the staff gave me the same unclear answer, saying that my Apple ID is permanently deactivated. There is no way to back up all the data on my iPhone to another device because if I do, the deactivated Apple ID will transfer as well. Additionally, all the photos and videos I paid to back up on iCloud are now gone forever. I paid Apple to store my photos, believing that iCloud was safe, and now I've lost everything. I am really disappointed and exhausted. I thought using iCloud was safe, and now this is the result I get. Answer from Ok-Panic-8207 on reddit.com
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Apple
support.apple.com › en-ca › 102640
If your Apple Account is locked, not active, or disabled - Apple Support (CA)
Learn what to do if you can't sign in to your Apple Account or Apple services because your account is locked, not active, or disabled.
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Apple
support.apple.com › en-ca › 108934
How to remove Activation Lock - Apple Support (CA)
Follow the onscreen steps to enter the Apple Account and password you used to set up your device or your device passcode.
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Reddit
reddit.com › r/applehelp › apple id locked and can't be used?
r/applehelp on Reddit: Apple ID locked and can't be used?
July 11, 2024 -

I'm trying to get into my very old apple account from years ago. I believe it was one of my first accounts but I couldn't remember the password so I went to forgot password, put in the email and it said the account is locked and can't be used. And the account uses an iCloud email. I don't know what to do. Is there any way to get into the account or am I screwed?

Top answer
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I have been using my Apple ID account for over 10 years. I registered it with my Gmail address and my primary phone number. I am still using that Gmail and phone number, and no one has ever accessed my account. Currently, I am logged into my iPhone 15 Pro and Watch Ultra. Suddenly, my phone displayed the message: "The Apple ID is not active." I contacted Apple Support via chat and visited the link iforgot.apple.com , following the instructions. But a few hours later, I received an email from Apple stating: "We’ve reviewed your request, and access to your account ( [email protected] ) has been denied." After that, I tried everything, but my Apple ID account is still unusable. I contacted Apple Support multiple times, but they couldn’t help me. I am truly disappointed and don’t understand what has happened. I called Apple Support many times, and each time the staff gave me the same unclear answer, saying that my Apple ID is permanently deactivated. There is no way to back up all the data on my iPhone to another device because if I do, the deactivated Apple ID will transfer as well. Additionally, all the photos and videos I paid to back up on iCloud are now gone forever. I paid Apple to store my photos, believing that iCloud was safe, and now I've lost everything. I am really disappointed and exhausted. I thought using iCloud was safe, and now this is the result I get.
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Same thing. Moreover, my iPhone is still logged into this deactivated account and it doesn't allow me to log out. Therefore, it's essentially bricked by Apple for no reason and they are refusing to do anything about it.
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iMobie
imobie.com › home › iphone unlocker › how to unlock apple id that’s locked for security reasons [solved]
How to Fix Apple ID Locked for Security Reasons 2025
March 25, 2025 - When your Apple ID has been locked for security reasons, just free download AnyUnlock to unlock Apple ID in only 1 click, even without password. Supports all iOS versions and iPhone/iPad models.
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iToolab
itoolab.com › unlock › how-to-unlock-apple-id-without-password
The Latest 3 Free Methods to Unlock Apple ID without Password
Here are 3 effective methods to unlock your Apple ID without a password so you can access your account again. These free solutions allow you to unlock and recover your Apple ID.
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Apple
iforgot.apple.com › unlock
Recover Your Apple Account - Apple
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Apple Community
discussions.apple.com › thread › 255073434
How can I unlock my Apple ID when I don't… - Apple Community
If you can access the email associated with your Apple ID, choose the option to send a verification email. This will allow you to reset your account. Here are additional methods you can try to unlock your Apple ID if you don't recall the answers to your security questions:
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iRemove Software
iremove.tools
iCloud Bypass (Unlock) - iRemove Software
Remove Apple ID without password on iPhone and iPad from device settings on iOS before 11.3 for free! The service is available only for devices with access to the settings app. ... Bypass iCloud Activation Lock screen on iPad 2. Please note ...
Find elsewhere
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Apple
al-support.apple.com
Activation Lock - Support - Apple
We cannot provide a description for this page right now
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iMobie
imobie.com › anyunlock › apple-id-unlocker.htm
1-Click Unlock Apple ID on iPhone iPad - AnyUnlock [OFFICIAL]
AnyUnlock helps you remove Apple ID from iPhone without password in just a few simple clicks. You’ll then be able to fully enjoy your iPhone, iPad, or iPod touch as you like. Watch how to unlock Apple ID · Free Download See Pricing · Sign in with another Apple ID to enjoy Apple services ...
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Tenorshare
tenorshare.com › apple-id › how-to-unlock-apple-id-account.html
How to Unlock Your Apple ID? Best 3 Ways for You
April 25, 2019 - No matter it is a 4-digit /6-digit passcode, custom numeric code, alphanumeric passcode, Touch ID or Face ID, Tenorshare 4uKey is capable of removing it in a few minutes. Here's how to unlock Apple ID account without password by using 4uKey.
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Vocal Media
vocal.media › lifehack › how-to-unlock-apple-id-wo14c0kni
How To Unlock Apple Id | Lifehack
Once you are locked out of your account, the only way to regain access is to reset your password. To do that, you’ll need to prove who you are by any of the following three: using a trusted device, using the Apple Support app, or logging in ...
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JustAnswer
justanswer.com › mac-computers › mi0j9-locked-apple-account-town.html
Locked Out of Apple Account? Expert Solutions to Unlock Your Apple ID
... You may also reach out to Apple support directly by calling their toll-free number at 1-***-***-****. Make sure to have your Apple ID information ready and be prepared to answer security questions to verify your identity.
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AppGeeker
appgeeker.com › apple-id › apple-id-locked-for-security-reasons.html
How to unlock Apple ID locked for security reasons - 5 ways
Apple offer a few ways to unlock your Apple Account if the Apple ID has been locked or disabled because security reasons, the third-party tools can also unlock your Apple ID.
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FoneLab
fonelab.com › resource › unlock-apple-account.html
Unlock Apple Account Using Trouble-free Strategies
August 12, 2025 - You must only manage the procedure on the Settings app’s Sign-In & Security section, and the device will allow you to set a new password, which you may use to unlock the Apple account afterwards. Like the prior part, the process is also trouble-free, especially since you must only perform it on your iPhone, iPad, etc.
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MacKeeper
mackeeper.com › blog › security › how to unlock apple id
How to Unlock Apple ID? Why Has Account Been Locked?
June 18, 2025 - MacKeeper ⭐ Has your Apple ID account been locked? ✅ Read our article to learn how to unlock Apple ID on iPhone or iPad
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MacPaw
macpaw.com › how to › tips & tricks › guides
How to unlock your Apple ID step by step
April 2, 2024 - Once you are locked out of your account, the only way to regain access is to reset your password. To do that, you’ll need to prove who you are by any of the following three: using a trusted device, using the Apple Support app, or logging in ...
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JustAnswer
justanswer.com › mac-computers › kn96t-forgot-apple-id-password-unlock-locked.html
How to Unlock Your Apple ID and iCloud Password - Expert Q&A
I forgot my Apple ID password so I entered multiple passwords to try getting it unlocked but then I locked my Apple ID ... If your iPhone is locked due to a forgotten Apple ID password, try resetting it via the Apple ID account page using your recovery email or phone number.
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Macworld
macworld.com › home › apple › how-to
How To Unlock An Apple ID That's Locked Or Disabled | Macworld
January 5, 2023 - You will need to enter the trusted phone number associated with your Apple ID. Alternative methods involve using a recovery key or an account recovery contact. (An account recovery contact needs to be set up in advance, but they will be able ...