Just read a post here last night from a person who bought a BB refurb. They used the machine to run their business until it was suddenly Activation Locked. BB said to contact Apple. Apple said to contact the original owner. TL;DR: No. Buy refurbs directly from Apple. Answer from bobroscopcoltrane on reddit.com
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Best Buy
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Apple MacBook: Air, Pro, and Retina Display - Best Buy
October 14, 2025 - Shop Best Buy for a new Apple MacBook. Choose a MacBook Air, Pro, or Retina Display model along with all the accessories you need.
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macbook - Best Buy
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Discussions

Apple Store vs. Best Buy
Best Buy often runs sales and, if you're lucky, the model you want will be on sale. Costco also offers some deals on Apple products. I believe Costco has a longer return policy, but not 100% sure on that. Buy from whichever place is cheaper and more convenient. Edit: I forgot to add, if you want to possibly save some money or get more for the same amount, look into buying a refurb directly from Apple (and ONLY from Apple). 99% of the time you can't tell it's not brand new except for the plain white box it comes in. Carries the exact same warranty as new. https://www.apple.com/shop/refurbished More on reddit.com
🌐 r/mac
71
17
August 25, 2025
why buy a macbook at an apple store vs best buy
I don't think it's worth the hassle ... buy at "Best Buy." The people at Apple are WAY easier to deal with than BB or as you called it Worst Buy. What's $50 for peace of mind and no hassle. ... No, I don't either. But I think running a good service department takes more smarts and more attention to detail than any BB employee has ever manifested, in my direct, personal experience. ... I bought my macbook pro 13inch ... More on discussions.apple.com
🌐 discussions.apple.com
October 18, 2017
Has anyone had good/bad experience with Best Buy's "Open Box" Macbooks? I'm debating whether to purchase one, or pay $200 more brand new.
I’ve always had good luck with the Apple Certified Refurbished Store . It depends what they have in stock, but it’s a nice savings for basically indistinguishable from new products. I’ve bought other things from Best Buy open box (Apple Watches, HomePods) without issue. More on reddit.com
🌐 r/macbook
26
10
March 13, 2023
$340 for 2021 MacBook Pro - worth it?
Yes 1,000% worth it. That’s a steal. You can probably sell your old one for just about that much. More on reddit.com
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34
16
September 24, 2025
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Best Buy
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MacBook Deals - Best Buy
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macbook air - Best Buy
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Apple Mac - Best Buy
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Find elsewhere
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Apple MacBook Pro - Best Buy
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Top answer
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I bought an iphone 5 from Best Buy and I had water damage which was covered by their warranty. I was thrilled to be handed a "new" phone that worked perfectly well. Then I started to experience the battery recall problem where my iphone 5 would not hold a charge. My best buy warranty ran out but I didnt worry cause I knew Apple would replace the battery because it was recalled by Apple. I brought it to Apple Store and they said it was not an authenticated Apple product and showed me the back of the phone which did not have a serial # on it??? Apple store recognized I had an originally purchased Apple iPhone 5 in their system.I knew I had purchased an authentic apple iphone 5 from best buy so they asked if I ever had a repair? Apple store recognized I had an originally purchased Apple iPhone 5 in their system. I said yes I had it replaced for water damage under their warranty. Turns out I had to go back to Best Buy and BB would not honor the refurbished product even though they had replaced with my Apple product with a non Apple product. Best Buy said they couldn't honor their repaired product because it was out of warranty and they said the battery recall was something only Apple would be able to replace. Apple said they could not replace the battery because it was no longer an Apple authenticated product. THANKS BEST BUY FOR THE HEADS UP ON NOT USING APPLE PRODUCTS TO REPLACE and REPAIR YOUR APPLE BOUGHT AND SOLD PRODUCTS! Now I have a perfectly good Iphone that has a dead battery that will cost me more than the phone is worth to replace even though it is a factory defective battery that has been recalled!
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And the machine is handled carefully, not lost, scratched or dropped, proper records are kept, things are done when promised, etc., etc. The stories we see here about BB are all about carelessness, bad management, inattention to detail, machines lost or swapped during repairs, and trying (or lying) to cover up mistakes. Thanks, but no thanks.
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Apple MacBook Air Laptops - Best Buy
Shop Best Buy for a MacBook Air. The Apple MacBook Air laptop delivers tons of technology in a lightweight, slim profile. Check out the new MacBook Air today.
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Apple
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Mac - Which Mac is best for me? - Apple
Take our quiz to discover the best Mac for you, with personalized recommendations to fit your lifestyle. MacBook Pro, MacBook Air, iMac, and more.
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CNET
cnet.com › tech › computing › laptops › best macbooks we’ve tested (november 2025)
Best MacBooks We've Tested (November 2025) - CNET
November 3, 2025 - CNET’s editors recommend the M4 15-inch MacBook Air as the best overall laptop and the M4 13-inch MacBook Air as the best laptop for students. You can get them for less right now during Best Buy’s MacBook sale.
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20% Off or More MacBooks - Best Buy
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WIRED
wired.com › gear › apple › which apple macbook should you buy?
Best MacBooks (2025): Which Apple Laptop Should You Buy? | WIRED
1 week ago - For example, I'd advise against using Apple's own refurbished store, as the prices are often not as low as buying new models from third-party retailers like Amazon or Best Buy. Here's my advice based on what I'm seeing right now in the refurbished market. MacBook Pro (14-inch, M2 Pro): Amazon is currently selling this refurbished version of the MacBook Pro 14-inch with an M2 Pro chip for around $929.
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Reddit
reddit.com › r/macbook › has anyone had good/bad experience with best buy's "open box" macbooks? i'm debating whether to purchase one, or pay $200 more brand new.
r/macbook on Reddit: Has anyone had good/bad experience with Best Buy's "Open Box" Macbooks? I'm debating whether to purchase one, or pay $200 more brand new.
March 13, 2023 -

The new 2023 model is open box in "excellent condition" near me for $1760 - so, basically $200 off retail (I could get it brand new @ Costco for $1949).

I'm wondering if $200 in savings is worth the gamble that no damage was done to it. I feel like most likely it was a customer return that may not have even gotten much usage, but just curious if anyone had any input or opinions on whether it's worth the gamble for that amount of savings, or if I should just buy it new from Costco?

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Best Buy
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MacBook Trade In Offer
Not available in all locations ... documentation and accessories may affect value. MacBooks that are cracked or water-damaged or that lack power are not considered working computers for purposes of this offer. Payment is by Best Buy gift card....