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What is blank word document online?
How do I get a blank Word document?
Who is required to file blank word document online?
Hi cweiss622,
According to your description, you saved document as a PDF and PDF saved properly.
But Word document will be turned to blank and you need to re-open Word document to see content.
I also tested on my side via two ways, one is File>Export>Create a PDF/XPS, another is File>Save As>PDF. When I finished, the word document was not blank.
Here are some suggestions for you, and I hope they can help you:
- Please make sure your Office client is the latest version.
- Run Office safe mode to rule out add-in impacts.
- Make sure there’s no 3rd party apps & services running on the backed, only Office apps, to avoid any possible confliction. You can perform a clean boot in Windows to determine whether a background program is interfering with Office program.
- If issue remains, try to fix Office client, by performing an online repair.
If the problem persists, could you please provide some information for me?
- The screenshot of Office account, go File>Account>Product Information.
- What happens when you try on new document?
- Does it happen on specific one or all documents?
- When this problem happens to start?
Regards,
Jazlyn
Thanks for replying. Sure enough, when I opened Word in Safe Mode and saved to PDF, the Word doc was fine. So, now, how do I go about determining what add-in may be the problem?
Was working on a paper. Document was saved. While pasting something from excel, word stops responding and quits. Came to reopen document, it’s now blank.
Any advice?