Hi Lorenzo,

After checking your system specs, I noticed that your motherboard Gigabyte Z390 AORUS ELITE does not come with built-in Bluetooth. That explains why installing a Bluetooth driver hasn’t worked so far.

You can follow these quick steps to double-check the hardware status:

• Press Win + X, then open Device Manager
• Expand "Bluetooth":
  • If it’s missing, your system doesn’t have Bluetooth hardware
  • If there’s an unknown device, you might have hardware, but the correct driver is missing

If you don’t have Bluetooth hardware:

Consider buying a Bluetooth USB dongle (e.g., TP-Link UB500 or Asus USB-BT500)

Plug it in — Windows should install the necessary drivers automatically

If you’ve added a Bluetooth PCIe card recently:

• Open Device Manager, then check:
  • Under "Network Adapters": Look for something like Intel Wireless-AC/AX...
  • Under "Other devices": If you see Bluetooth Peripheral or Unknown Device, it likely needs drivers
• Download the correct drivers directly from the Intel website.

Hope this helps you get Bluetooth working soon!