Hi Lorenzo,

After checking your system specs, I noticed that your motherboard Gigabyte Z390 AORUS ELITE does not come with built-in Bluetooth. That explains why installing a Bluetooth driver hasn’t worked so far.

You can follow these quick steps to double-check the hardware status:

  • Press Win + X, then open Device Manager
  • Expand "Bluetooth":
    • If it’s missing, your system doesn’t have Bluetooth hardware
    • If there’s an unknown device, you might have hardware, but the correct driver is missing

If you don’t have Bluetooth hardware:

Consider buying a Bluetooth USB dongle (e.g., TP-Link UB500 or Asus USB-BT500)

Plug it in — Windows should install the necessary drivers automatically

If you’ve added a Bluetooth PCIe card recently:

  • Open Device Manager, then check:
    • Under "Network Adapters": Look for something like Intel Wireless-AC/AX...
    • Under "Other devices": If you see Bluetooth Peripheral or Unknown Device, it likely needs drivers
  • Download the correct drivers directly from the Intel website.

Hope this helps you get Bluetooth working soon!

Answer from Beatrix on learn.microsoft.com
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Intel
intel.com › content › www › us › en › download › 18649 › intel-wireless-bluetooth-drivers-for-windows-10-and-windows-11.html
Intel® Wireless Bluetooth® Drivers for Windows® 10 and Windows 11*
3 weeks ago - C), Intel® Dual Band Wireless-AC 3160, and Intel® Wireless 7260 Family adapters have reached End-of-Life (EOL), and drivers are no longer available. ... See the release notes for what is new or fixed, known issues, installation instructions, and supported hardware. ... Confirm that you have Windows® 10 operating system before installing. Check if your operating system is 32-bit or 64-bit. Most products support only 64-bit version of Windows® 10 and Windows 11*. See Supported Windows Operating Systems for Intel® Wireless Products for details.
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Dell
dell.com › home › support home › knowledge base article
How to Download and Install Bluetooth Driver for Windows 11 and Windows 10 | Dell Canada
2 weeks ago - Click Download next to the correct driver and save the file. Open File Explorer, locate the downloaded file, and double-click the .exe to install. Follow the on-screen instructions and restart your computer. ... Go to Start > Settings > Bluetooth & devices and ensure that Bluetooth is turned on.
Discussions

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1). Press Win+X -> Device manager -> check for bluetooth [if it's not there then you don't have wifi/bluetooth card -> buy it according to your motherboard] Fix 1). If you have Bluetooth in device manager Right-click “Bluetooth” in Device Manager → Uninstall Reboot → Windows should auto reinstall it Fix 2). Try reinstalling drivers: Go to your motherboard or laptop brand’s website Find the Bluetooth driver for your exact model Download and run it Reboot More on reddit.com
🌐 r/WindowsHelp
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March 21, 2025
Bluetooth completely broken with the new intel bluetooth drivers / windows update
Hi u/KillShotOli , thanks for posting to r/WindowsHelp ! Don't worry, your post has not been removed. To let us help you better, try to include as much of the following information as possible! Posts with insufficient details might be removed at the moderator's discretion. Model of your computer - For example: "HP Spectre X360 14-EA0023DX" Your Windows and device specifications - You can find them by going to go to Settings > "System" > "About" What troubleshooting steps you have performed - Even sharing little things you tried (like rebooting) can help us find a better solution! Any error messages you have encountered - Those long error codes are not gibberish to us! Any screenshots or logs of the issue - You can upload screenshots other useful information in your post or comment, and use Pastebin for text (such as logs). You can learn how to take screenshots here . All posts must be help/support related. If everything is working without issue, then this probably is not the subreddit for you, so you should also post on a discussion focused subreddit like r/Windows . As a reminder, this is a help subreddit, all comments must be a sincere attempt to help the OP or otherwise positively contribute. This is not a subreddit for jokes and satirical advice. These comments may be removed and can result in a ban. I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com
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HP
support.hp.com › au-en › document › ish_11229619-11229935-16
Intel Bluetooth driver update v23.60.0.1 for Windows 11 24H2
Find support and customer service options to help with your HP products including the latest drivers and troubleshooting articles.
🌐
Softonic
bluetooth-driver.en.softonic.com › home › windows › utilities & tools › bluetooth driver › download
Download Bluetooth Driver - Free - latest version
October 24, 2025 - Download Bluetooth Driver for Windows now from Softonic: 100% safe and virus free. More than 53327 downloads this month. Download Bluetooth Driver la
Rating: 7.1/10 ​ - ​ 1.73K votes
Find elsewhere
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Lenovo Support
support.lenovo.com › in › en › downloads › ds552463-bluetooth-driver-intel-realtek-qualcomm-for-windows-11-64-bit-lenovo-v14-g2-itl-v15-g2-itl-v17-g2-itl-s14-g2-itl
Bluetooth Driver (Intel, Mediatek, Realtek) for Windows 11 (64-bit) -Lenovo V14 G2-ITL, V15 G2-ITL, V17 G2-ITL, S14 G2-ITL - Lenovo Support IN
April 29, 2024 - This package provides Bluetooth Driver (Intel, Mediatek, Realtek) and is supported on Lenovo V14 G2-ITL, V15 G2-ITL, V17 G2-ITL, S14 G2-ITL and running the following Operating Systems: Windows 11 (64-bit)
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Microsoft
catalog.update.microsoft.com › Search.aspx
Microsoft Update Catalog
We cannot provide a description for this page right now
🌐
Eleven Forum
elevenforum.com › windows support forums › network and internet
Latest Intel Wireless Bluetooth Driver for Windows 11 | Windows 11 Forum
August 13, 2021 - Fixes for PCs with Bluetooth® drivers prior to 23.10.0 can be upgraded to 24.10.0. Key Changes (64-bit only) Intel® Wireless Bluetooth® 24.10.0 driver supports the latest Microsoft Windows* 11 25H2 and the new products Intel® WiFi 7 BE211 ...
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Microsoft Support
support.microsoft.com › en-us › windows › update-bluetooth-drivers-in-windows-82985c06-6e99-4928-9585-900cd36d1dbc
Update Bluetooth drivers in Windows - Microsoft Support
Right-click your Bluetooth adapter, and then select Update driver. Select Search automatically for drivers. Follow the on-screen instructions. Restart your PC after the update completes. Note: If Windows reports that the best driver is already installed, you may still find a newer version on ...
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Microsoft Support
support.microsoft.com › en-us › windows › pair-a-bluetooth-device-in-windows-2be7b51f-6ae9-b757-a3b9-95ee40c3e242
Pair a Bluetooth device in Windows - Microsoft Support
Most Windows devices already have Bluetooth built in. If a Windows device doesn't have Bluetooth, a USB Bluetooth adapter can be plugged into a USB port on the Windows device to add Bluetooth. ... Before starting, make sure that the Windows 11 device supports Bluetooth.
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Asus
asus.com › supportonly › mw506heb › helpdesk_download
MW506HEB - Support
Driver & Tools · BIOS & FIRMWARE · Email Us · Find service locations · Please select OS · Windows 11 64-bit · Windows 11 64-bit · Windows 10 64-bit · Others · Products certified by the Federal Communications Commission and Industry Canada will be distributed in the United States and Canada.
🌐
YouTube
youtube.com › guiderealm
How To Install Bluetooth Drivers On Windows 11 - Full Guide - YouTube
I show you how to download and install bluetooth drivers on windows 11 in this video. For more videos like this then please leave a like. Note: You need to h...
Published   September 18, 2023
Views   86K
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Intel
intel.com › product support › wireless
Download Software and Drivers for Intel® Wireless Bluetooth®
Driver package 23.170.0 has been validated to support Microsoft Windows* 11 25H2. Important: For PCs with Intel® Wireless-AC 9560, Intel® Wireless-AC 9462, Intel® Wireless-AC 9461: Before Upgrading from 23.10.x.x - 23.50.x.x versions to this ...
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ASUS
asus.com › support › faq › 1041489
[Windows 11/10] Bluetooth connection | Official Support | ASUS Global
November 3, 2025 - Note: When using external Bluetooth devices, it is advisable to consult the usage documentation provided by the device manufacturer to ensure proper connection and installation of corresponding drivers or software.
🌐
Softonic
en.softonic.com › downloads › bluetooth-for-windows-11
Download Bluetooth For Windows 11 - Best Software & Apps
Intel Wireless Bluetooth Drivers provide official Bluetooth drivers from Intel for Windows 10 and Windows 11, compatible with Intel Wi-Fi network chips.
🌐
MiniTool
minitool.com › home › news › windows 11 bluetooth driver download, install, update
Windows 11 Bluetooth Driver Download, Install, Update - MiniTool
September 28, 2025 - Guide for Windows 11 Bluetooth driver download, install and update. Download and install Intel/Realtek Bluetooth driver for Windows 11 64 bit in 4 ways.