These are the steps that helped me in a similar situation:
- Remove all device drivers that you already tried installing to fix this issue
- Reboot
- Install the Broadcom Driver 6.2.1.500
- Pair the headset device with the computer
- In the device manager, check whether there is a single "Bluetooth Periphal Device" listed with missing driver, if so, continue with the next steps
- Right click on the device, select "Update Driver Software...", then "Browse my computer [...]", followed by "Let me pick from a list [...]"
- In the list of hardware types, choose "Ports (COM & LPT)" (!)
- In the following window, select manufacturer "Microsoft" and model "Standard Serial over Bluetooth link", then click "Next"
- A driver update warning will probably pop up, click "Yes"
This is in short the list of steps described by Andy Dendifer in the Windows Forum. Look there for a much more detailed explanation, it's a humorful read.
Answer from Martin Dirichs on Stack ExchangeBluetooth driver missing on windows 7
How to pair/connect Bluetooth audio device to Windows 7 PC when Windows 7 reports "Device driver software was not successfully installed. Bluetooth Peripheral Device. No driver found."
Where Can I Get QC35 Drivers for Windows 7?
Anyone got them to work w/ windows 7?
Videos
These are the steps that helped me in a similar situation:
- Remove all device drivers that you already tried installing to fix this issue
- Reboot
- Install the Broadcom Driver 6.2.1.500
- Pair the headset device with the computer
- In the device manager, check whether there is a single "Bluetooth Periphal Device" listed with missing driver, if so, continue with the next steps
- Right click on the device, select "Update Driver Software...", then "Browse my computer [...]", followed by "Let me pick from a list [...]"
- In the list of hardware types, choose "Ports (COM & LPT)" (!)
- In the following window, select manufacturer "Microsoft" and model "Standard Serial over Bluetooth link", then click "Next"
- A driver update warning will probably pop up, click "Yes"
This is in short the list of steps described by Andy Dendifer in the Windows Forum. Look there for a much more detailed explanation, it's a humorful read.
Driver update:
http://www.plantronics.com/us/support/myheadset/updater/
Software download:
http://www.plantronics.com/us/support/software-downloads/
http://www.plantronics.com/us/support/myheadset/
http://www.plantronics.com/us/support/software-downloads/software-archive/index.jsp
User Manuals Voyager pro uc
Compatibility Center: Plantronics Voyager PRO UC Wireless Bluetooth Headset
ActiveSync 4.5
Microsoft Windows Mobile Device Center 6.1 Driver for Windows Vista (64-bit)
Dell/HP/ect Laptop Inbuilt Stack:
Software Support for HP Integrated Module with Bluetooth Wireless Technology for Microsoft Windows 7
Dell stack only not found ...
Get device at Bluetooth tools and stack - Intel, Toshiba, Broadcom ...
So im downgrading from win 10 to win 7 but testing win 7 in dual boot rn and my bluetooth driver doesnt work in win 7. On win 10, my bluetooth driver is Realtek 4.2 bluetooth adapter and my wifi card is Realtek RTL8723de.
Tried some drivers avilable online but none sems to work on win 7.
Please help me getting my bluetooth to work on win 7 cuz i wotn be able to use my earphones without bluetooth
Hi,
Thank you for sharing the resolution, as this would help other members of the community facing the same issue.
If you have any other queries or comments related to Microsoft Windows, you can post it on Microsoft Answers Forum and we will be happy to answer you.
Hope this information helps you.
I have a HP ProBook 6560b with an internal Broadcom 2070 Bluetooth card. I am trying to pair my Bluebuds X to stream audio from my computer. When I pair them, I have a partial fail on the driver install.
When I go to http://www.broadcom.com/support/bluetooth/update.php, I download the update program and run it. However, that fails me as well.
I've reset, repaired, re-installed all of the above with no success. Any suggestions are welcomed. Thank you in advance.