These are the steps that helped me in a similar situation:

  1. Remove all device drivers that you already tried installing to fix this issue
  2. Reboot
  3. Install the Broadcom Driver 6.2.1.500
  4. Pair the headset device with the computer
  5. In the device manager, check whether there is a single "Bluetooth Periphal Device" listed with missing driver, if so, continue with the next steps
  6. Right click on the device, select "Update Driver Software...", then "Browse my computer [...]", followed by "Let me pick from a list [...]"
  7. In the list of hardware types, choose "Ports (COM & LPT)" (!)
  8. In the following window, select manufacturer "Microsoft" and model "Standard Serial over Bluetooth link", then click "Next"
  9. A driver update warning will probably pop up, click "Yes"

This is in short the list of steps described by Andy Dendifer in the Windows Forum. Look there for a much more detailed explanation, it's a humorful read.

Answer from Martin Dirichs on Stack Exchange
🌐
Intel
intel.com › content › www › us › en › download › 16806 › intel-wireless-bluetooth-for-windows-7.html
Intel® Wireless Bluetooth® for Windows 7*
Manually identify your Intel® Wireless Adapter and driver version number. ... Download the file to a folder on your PC. Uninstall current version of Intel Wireless Bluetooth. Double-click the file to launch installation.
Discussions

Bluetooth driver missing on windows 7
Thank you for posting in r/Windows7 . You have selected the Help post flair, which is to request assistance with the Windows 7 OS and its related systems. This is not a generic tech support subreddit, so your post may be removed if your issue is not related to Windows, even if your computer has Windows installed. If you have not already, be sure to include as much information about your issue that you can, including any error messages, error codes, what steps it takes to create the issue, and what you have done to troubleshoot. Also, include as much information about your computer as possible, including the specs of your hardware, and/or the full make and model of your computer. I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com
🌐 r/windows7
7
1
April 10, 2025
How to pair/connect Bluetooth audio device to Windows 7 PC when Windows 7 reports "Device driver software was not successfully installed. Bluetooth Peripheral Device. No driver found."
Even though a Windows 7 PC may ... Bluetooth software & drivers installed. This software deficiency may occur, especially if the PC has been upgraded from an earlier version of Windows or the PC maker has simply not provided the latest driver update. This problem can occur even if "Windows Update" is enabled and even if Windows 7 is allowed to automatically search for the driver ... More on learn.microsoft.com
🌐 learn.microsoft.com
50
893
Where Can I Get QC35 Drivers for Windows 7?
There aren't any Bluetooth drivers, that's not how Bluetooth works. Try restarting both the headphones and your computer, you can also try disabling and re-enabling Bluetooth on your PC. Lastly, you can remove your Bluetooth hardware from your PC using Device Manager, restart, re-install it, and then restart again. More on reddit.com
🌐 r/bose
2
4
November 18, 2016
Anyone got them to work w/ windows 7?
Hi To make airpods work with laptop you have to install correct bluetooth driver. In my case in Device Manager I had "Generic Bluetooth Driver" after checking Device_ID and googling I found that it's Intel Bluetooth Chip. Than I went to Lenovo website and downloaded Intel Bluetooth Driver for my laptop model. Installed it and it FAILED. after that I tryied once again but this time I copied path where installation was unpacked(C:\DRIVERS\WIN\IntelBT) I went to that folder and found driver installation under C:\DRIVERS\WIN\IntelBT\Win7\vs64 and started file "Intel Bluetooth.msi" It installed driver so now I can see "Intel(R) Wireless Bluetooth(R)" in Device Manager. Once done just add airpods as any other bluetooth device. More on reddit.com
🌐 r/airpods
22
3
December 20, 2016
🌐
Softonic
bluetooth-driver-installer.en.softonic.com › home › windows › utilities & tools › bluetooth driver installer
Bluetooth Driver Installer - Download
June 30, 2025 - If you’re unable to find the right driver for your adapter, the app can instantly get you one. It doesn't matter which Windows version you are operating on. The Bluetooth Driver Install covers Windows 7, Windows 8, Windows 10, or some other version. In addition, this Bluetooth driver download is available for both 32-bit and 64-bit systems.
Rating: 6.9/10 ​ - ​ 11.5K votes
Top answer
1 of 3
4

These are the steps that helped me in a similar situation:

  1. Remove all device drivers that you already tried installing to fix this issue
  2. Reboot
  3. Install the Broadcom Driver 6.2.1.500
  4. Pair the headset device with the computer
  5. In the device manager, check whether there is a single "Bluetooth Periphal Device" listed with missing driver, if so, continue with the next steps
  6. Right click on the device, select "Update Driver Software...", then "Browse my computer [...]", followed by "Let me pick from a list [...]"
  7. In the list of hardware types, choose "Ports (COM & LPT)" (!)
  8. In the following window, select manufacturer "Microsoft" and model "Standard Serial over Bluetooth link", then click "Next"
  9. A driver update warning will probably pop up, click "Yes"

This is in short the list of steps described by Andy Dendifer in the Windows Forum. Look there for a much more detailed explanation, it's a humorful read.

2 of 3
1

Driver update:

http://www.plantronics.com/us/support/myheadset/updater/

Software download:

http://www.plantronics.com/us/support/software-downloads/

http://www.plantronics.com/us/support/myheadset/

http://www.plantronics.com/us/support/software-downloads/software-archive/index.jsp

User Manuals Voyager pro uc

Compatibility Center: Plantronics Voyager PRO UC Wireless Bluetooth Headset

ActiveSync 4.5

Microsoft Windows Mobile Device Center 6.1 Driver for Windows Vista (64-bit)

Dell/HP/ect Laptop Inbuilt Stack:

Software Support for HP Integrated Module with Bluetooth Wireless Technology for Microsoft Windows 7

Dell stack only not found ...

Get device at Bluetooth tools and stack - Intel, Toshiba, Broadcom ...

🌐
Sony
sony.com › electronics › support › downloads › W0008640
BCM43142 Bluetooth® Adapter (Windows 7 64bit) | Sony USA
This utility installs the BCM43142 Bluetooth Adapter. This driver also resolves the yellow exclamation point error that may appear in Device Manager next to "BCM43142A0" which indicates that a driver is not installed for that device. Windows® 7 64-bit · EP0000551872.exe ·
🌐
Softonic
bluetooth-driver.en.softonic.com › home › windows › utilities & tools › bluetooth driver › download
Download Bluetooth Driver - Free - latest version
October 24, 2025 - Download Bluetooth Driver for Windows now from Softonic: 100% safe and virus free. More than 53231 downloads this month. Download Bluetooth Driver la
Rating: 7.1/10 ​ - ​ 1.73K votes
Find elsewhere
🌐
TP-Link
tp-link.com › us › support › download › ub500
Download for UB500 | TP-Link
How to remove old and useless drivers in Windows 10-16-2023 264518 views · General questions about Bluetooth USB Adapter 03-14-2023 351330 views
🌐
Uptodown
bluetooth-driver-installer.en.uptodown.com › windows › utilities › maintenance › bluetooth driver installer
Bluetooth Driver Installer for Windows - Download it from Uptodown for free
August 16, 2023 - Download Bluetooth Driver Installer for Windows for free. Your Bluetooth is not working?. Bluetooth Driver Installer is a lightweight application that you...
🌐
Intel
intel.com › product support › wireless
Download Software and Drivers for Intel® Wireless Bluetooth®
This software package includes drivers for the Intel® Wi-Fi 7 products -Intel® Wi-Fi 7 BE213, Intel® Wi-Fi 7 BE211, Intel® Wi-Fi 7 BE202, Intel® Wi-Fi 7 BE201 and Intel® Wi-Fi 7 BE200. Driver package 23.170.0 has been validated to support ...
🌐
Dell
dell.com › home › support home › product support › driver details
Dell Wireless 365 Bluetooth, v.6.2.0.9600, A00 | Driver Details | Dell Pakistan
Network, Dell Wirless 365 Bluetooth (Driver),Win7(32/64) , Multi Language, MultiSystem[2],Chelsea-MV,Inspiron N5030,A00.
🌐
Driverscape
driverscape.com › download › bluetooth-device
Bluetooth Device Drivers Download for Windows 10, 8.1, 7, Vista, XP
Use the links on this page to download the latest version of Bluetooth Device drivers. All drivers available for download have been scanned by antivirus program. Please choose the relevant version according to your computer's operating system and click the download button. ... Supported OS: Windows 10 32 & 64bit, Windows 8.1 32 & 64bit, Windows 7 32 & 64bit, Windows Vista 32 & 64bit, Windows XP
🌐
Reddit
reddit.com › r/windows7 › bluetooth driver missing on windows 7
r/windows7 on Reddit: Bluetooth driver missing on windows 7
April 10, 2025 -

So im downgrading from win 10 to win 7 but testing win 7 in dual boot rn and my bluetooth driver doesnt work in win 7. On win 10, my bluetooth driver is Realtek 4.2 bluetooth adapter and my wifi card is Realtek RTL8723de.

Tried some drivers avilable online but none sems to work on win 7.
Please help me getting my bluetooth to work on win 7 cuz i wotn be able to use my earphones without bluetooth

🌐
HP
support.hp.com › ca-en › drivers › laptops
Official HP® Laptop Drivers and Software Download
Download the latest drivers, software, firmware, and diagnostics for your HP products from the official HP Support website.
🌐
Download
intel-wireless-bluetooth-for-windows-7.en.download.it › software utilities › intel wireless bluetooth for windows 7
Intel Wireless Bluetooth for Windows 7 - Free Download
Intel Wireless Bluetooth for Windows 7 provides the device driver for Intel Bluetooth controllers.
Rating: 8.2/10 ​ - ​ 13 votes
🌐
Softonic
en.softonic.com › downloads › bluetooth-for-windows-7
Download Bluetooth For Windows 7 - Best Software & Apps
Bluetooth Driver Installer is a useful, free program to fix Bluetooth issues for your Windows PC. The software aims to identify and repair Bluetooth… ... WO Mic is a free utility tool that transforms your smartphone into a functional PC microphone. This helps you avoid buying a separate audio… ... WLan Driver 802.11n Rel. 4.80.28.7 is a compressed driver package designed to reestablish wireless connectivity on compatible devices.
🌐
Realtek
realtek.com › Download › List
Realtek
Toggle Menu · English · English 繁體中文 簡体中文 日本語 · {downloadItemTitle} · {footerMenuName} · {footerMenuInnerModule} · {footerlinktext} · Privacy Policy © 2026 Realtek Semiconductor Corp. All rights reserved
🌐
AMD
amd.com › https://www.amd.com/en.html › customer support › drivers and support for processors and graphics
Drivers and Support for Processors and Graphics
December 10, 2025 - Download drivers and software for AMD products — includes Windows and Linux support, auto-detect tools & detailed guides for installation.