Briggs and Riley
briggs-riley.com › pages › repair-locator
Luggage Repair Near Me | Briggs & Riley
Find a Briggs & Riley authorized repair center near you for expert luggage repairs. Trust us to restore your bags to perfection. Locate now!
Waze
waze.com › live-map › directions › briggs-and-riley-repair-center-airport-st-860-moss-beach
Driving directions to Briggs & Riley Repair Center, 860 Airport St, Moss Beach - Waze
Realtime driving directions to Briggs & Riley Repair Center, 860 Airport St, Moss Beach, based on live traffic updates and road conditions – from Waze fellow drivers
Can I get my bag monogrammed if I did not purchase it through Briggs & Riley Online?
Complimentary monogramming is offered for applicable products purchased from Briggs & Riley Online. If you purchased your bag from another retailer and wish to have it monogrammed, you may purchase a monogram patch here.
briggs-riley.com
briggs-riley.com › pages › customer-service
Briggs & Riley Customer Service & Support
How do I check my repair status?
You can check the status of your repair here. Please be ready to enter your repair number and email or phone number.
briggs-riley.com
briggs-riley.com › pages › customer-service
Briggs & Riley Customer Service & Support
How do I get my bag repaired?
Depending on the nature of the repair there are various options available to you.
Click here for DIY wheel and handle repair kits.
Click here to see other repair options and more information.
briggs-riley.com
briggs-riley.com › pages › customer-service
Briggs & Riley Customer Service & Support
Goinginstyletravelaccessories
goinginstyletravelaccessories.com › pages › briggs-riley-lifetime-guarantee
Briggs & Riley Lifetime Guarantee – Going In Style Travel Accessories
Briggs & Riley offers a Lifetime Guarantee on all their products. You can bring your Briggs & Riley repairs to Going In Style 609 Stanford Shopping Center, Palo Alto, California and one of our associates can assist you with getting your Briggs & Riley bag repaired.
Going In Style
goinginstyle.com › pages › briggs-riley-repairs
Briggs & Riley Repairs Bay Area – Going In Style
You can send your Briggs and Riley Repairs to an official Briggs and Riley Repair Center located in New York, NY and Moss Beach, CA. Briggs & Riley Self Repair Kits are also available for those who prefer to DIY their luggage repairs.
ShopLeatherWorld
shopleatherworld.com › home › authorized luggage repair facility
Repairs - Authorized Luggage Repair Facility
Leather World is an Authorized Luggage Repair Facility for most leading luggage and business case brands including: Tumi, Briggs & Riley, Victorinox, Bric's, Travelpro, Delsey, and more.
Irv's Luggage
irvsluggage.com
Irv's Luggage - Luggage & Bag Repair Since 1947
Irv's Luggage has been the #1 resource for top quality luggage, backpacks, travel accessories and more, in the Chicagoland area since 1947. You'll find the best brands in the business, including Briggs & Riley, Tumi, Travelpro, Osprey, Travelon and others. We do luggage repair for all major brands.
Luggage Pros
luggagepros.com › pages › briggs-riley
Briggs & Riley Warranty – Luggage Pros
You also have the option to take the repair in to your own hands. Take advantage of our self-repair kits. To find the authorized repair center closest to you, call our Customer Service Department at 888.HMB.BAGS (462.2247) and we will give you instructions on how to get your bag repaired.
Reddit
reddit.com › r/buyitforlife › my decade old and very well used briggs & riley bag lost a wheel, they immediately sent me a full replacement set.
r/BuyItForLife on Reddit: My decade old and very well used Briggs & Riley bag lost a wheel, they immediately sent me a full replacement set.
July 19, 2024 -
My Briggs and Riley has been all over the world and taken a kicking, on a recent trip in Scotland it lost a wheel. I didn't notice for a while because it still stayed upright.
Contacted customer support for a replacement who checked the product number - turns out they don't make my exact case any more so rather than send me one replacement wheel that would fit they've sent me a full set of four new ones in the new style so everything will match.
I paid a premium for the case at the time because of their warranty and this is the first time I've tested it. Happy customer so far!
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Update: having replaced a wheel I can confirm that it's a straightforward job and that the bag was clearly designed with repairs in mind, you can unzip the inner lining to access everything and then seal everything away again after. They even have felt pads to prevent the screw heads rubbing on the internal lining. Cleverly it's designed such that you can't unscrew or even loosen anything from the outside even if the screws are visible. Just needed a standard Phillips screwdriver. Out of laziness I've just replaced the broken wheel for now as the sizes are all the same and I don't mind an odd wheel - means I have three fresh replacements should the others wear out or break in future. Edit also because I should have said up top - I was given the choice between sending the case to them for free repairs but I pay for postage, taking it to the repair centre myself for the cost of my time/fuel or they send me the wheels at no charge at all and I do it myself. I chose the latter.
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I sent a 20 year old Briggs & Riley 24" in to fix the zipper. Got it back a few weeks later fixed. No charge. I ended up buying a new 22" that day. Still have my fully functional 21" that I've used on over 200 flights.
Goinginstyletravelaccessories
goinginstyletravelaccessories.com › pages › briggs-riley-repairs-palo-alto-ca
Briggs & Riley Repairs Bay Area – Going In Style Travel Accessories
Going In Style Travel Accessories is a Briggs & Riley Repair drop off location in Palo Alto, CA. If you.'re in the Bay area and your Briggs & Riley bag is in need of repair and you don’t want to do the repair yourself, you can bring your Briggs & Riley bag to Going In Style Travel Accessories, ...
Modernleathergoods
modernleathergoods.com › luggage-repair
Luggage Repair – Modern Leather Goods
Modern Leather Goods is the only authorized Luggage repair center in New York City. That should tell you something in itself. We are authorized by, Andiamo, Boyt, Brics, Briggs & Riley, Delsey, Genius Pack, Hartmann, Lipault, Pathfinder, Samsonite, Travelpro, Tumi, and Victorinox(Swiss Army).
FlyerTalk
flyertalk.com › flyertalk forums › travel&dining › travel products › b&r returns/repairs
B&R returns/repairs - FlyerTalk Forums
January 14, 2023 - TIA I haven't had to take advantage of the B&R warranty yet, but it's fairly straight-forward: "Our simple as that® guarantee covers the repair of all functional aspects of your Briggs & Riley bag for the life of your bag." http://www.briggs-riley.com/help/repair-options Seams and the handle would definitely seem to fall under the 'functional aspects' of the bag. You might even be lucky and have a repair center near you.
Going In Style
stanfordtravelstore.com › briggs-riley-repairs-palo-alto-ca
Briggs & Riley Repair Palo Alto California — Going In Style Travel Store at Stanford Shopping Center
If your Briggs & Riley bag is in need of repair and you don’t want to do the repair yourself, you can bring your Briggs & Riley bag to Going In Style Travel Accessories, 609 Stanford Shopping Center, Palo Alto, California and one of our associates ...
Going In Style
stanfordtravelstore.com › briggs-riley-lifetime-guarantee
Briggs & Riley Lifetime Guarantee — Going In Style Travel Store at Stanford Shopping Center
You can bring your Briggs & Riley repairs to Going In Style 609 Stanford Shopping Center, Palo Alto, California and one of our associates can assist you with getting your Briggs & Riley bag repaired.