Hello fellow call center workers. I am looking for a wireless headset with a mute button. There are so many options out there Idk what to choose. Are there any that you would reccomend? Are there any that you would advise to avoid? I would prefer to spend under $100 USD.

I am currently using a wired headset and hate being chained to my desk by it.

Thank you for providing your insights!

Hey guys,

I've been considering buying a headset for myself to bring into work at a call center. (Not quite a call center, but close enough.)
We're provided a wireless headphone, but it is just a thin wire band with only one speaker on one ear, and a stiff mic arm sticking off the earpiece. It's as basic as it gets, and pretty uncomfortable, but gets the job done.
It doesn't have any audio quality though, so listening to music through them is not an option.

I have a SteelSeries Arctis Nova Pro Wireless at home, and I've been considering bringing that to work to use it there so I could listen to music too, but I have a small dilemma; my work computer doesn't have bluetooth. I could bring the USB hub/dock thing to work if I wanted to, but that adds other functionality that I use often at home, and I don't feel like having to deal with moving a hub back and forth daily as well.

So, I'm on the market for a new set of wireless headphones which:
- Have good Microphone quality for Zoom calls & Zoom contact center
- Don't look unprofessional (They require our cameras to be on, so my headset will be visible to all clients)
- Are not too expensive (ideally less than $100-200, but may be flexible if someone has a really good recommendation)
- And which has at least passable music quality. I don't care about too great of music quality, I have the oldest version of the airpods and I often listen to music out of my phone speaker. But some quality would be nice.
Extra: Noise cancellation wouldn't be a bad feature either, but because my role also consists of a lot of collaboration, it's something that I wouldn't be able to use on a regular basis anyway.
If the headphones are noise cancelling naturally, I'll just turn on mono audio and keep one ear off to listen for people or keep the volume low.

Do you guys have any recommendations of good headphones which might work for my situation?

Hey guys,

I'm currently working in a call center for a financial institution. I've been working there for the last nine months and have an issue with the headset. Pretty much everyone in our company uses jabra 75 and I've noticed it that it's starts making my ears red and causes compression headache once I put them one. I've keep looking for online for a pair that wouldn't bother my ears, any suggestions?