Find the solutions and assistance you need. Browse common support topics, report concerns and find the right way to contact us.

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Provides information and receives complaints about mail delivery....

For more detailed information visit our website at canadapost.ca. ... Ce guide est aussi publié en français. ... You need to know when we’ll deliver. So do ... Deliver to Post Office is there for them. ... Customers want easy, convenient returns. It’s a key factor in their buying decisions. We ... We make doing business with the world easier. ... Services Agreement with Canada Post.

1 month ago - In an effort to “stabilize” Canada Post’s financial situation after it reported hundreds of millions in losses, Lightbound instructed Canada Post to ease its delivery standards, including phasing out door-to-door mail service and adjusting weekly mail delivery to two or three days.

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Tracking supportLost, late or damaged itemsReceiving mail and packagesSending mail and packagesOther products and servicesCompany policiesBusiness support

Contact customer support online, by phone, or find resolution with one of our support articles.

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There are 2 ways to get a customer number for your business: If you plan to ship at least 1,250 domestic parcels a year or 100 international parcels, you may qualify for volume discounts. To apply, call us at 1-866-757-5480. We have a small business program designed specifically with you in mind.

Find prices for shipping and mailing in Canada and around the world. Business prices (including Solutions for Small Business) (PDF) ... U.S. rate codes ... Our customer guides are designed to give you the information you need to get the most from our shipping and mailing solutions. ... Detailed information about products and services for mailing in Canada, to the U.S., and internationally.

We have more than 6,300 post offices to serve you. Often, however, our local offices don’t have the capacity to handle telephone support. For quick answers, check our online support articles. Here are some related support topics: ... Still need help? Explore other ways to contact us. ... Tracking supportLost, late or damaged itemsReceiving mail and packagesSending mail and packagesOther products and servicesCompany policiesBusiness support

May 20, 2025 - In this article, we will explore the various support options available, with a focus on the phone number for customer service. Canada Post offers multiple channels for customers to get in touch with their support team. These include phone support, online assistance, and social media platforms.

1 month ago - Mail letters, ship parcels, market your business and sell online with Canada Post. We offer services for individuals and services for businesses of all sizes.

For questions related to our products and services, including inquiries pertaining to chat transcripts, service tickets, packages, Mail Forwarding, change of address, identity theft and mail tampering/theft, please contact customer service at

List of e-mail addresses for CEOs of companies and other organisations

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6 days ago - Canada Post has become increasingly unreliable, and my recent experiences highlight a level of service that falls far below what a national postal carrier should provide. Deliveries are inconsistent, tracking information is often contradictory, and communication during delays or disruptions is minimal at best. Packages are marked as “carded” when no notice was ever left, items go missing without explanation, and customer service provides scripted responses rather than solutions.