It’s a third party that does the “trade-in”, which is really no better than a pawn shop. https://old.reddit.com/r/Costco/search?q=Phobio&restrict_sr=on&include_over_18=on Answer from UncleNedisDead on reddit.com
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Reddit
reddit.com › r/costco › why does costco offer "fy" apple trade in values?
r/Costco on Reddit: Why does Costco offer "FY" Apple trade in values?
September 13, 2024 -

Bought an Apple Watch SE 3.5y ago (from Costco), it's been good but the battery is on it's last legs.

Look at Costco and I can get a Series 10 42mm for $389. "Your trade in could be up to $200"... I know that isn't mine, but try anyway, and even though my watch meets all of Apple's standards, they say "up to $5" trade in value.

I go over to Apple's web site and while the Series 10 42mm is $399, they offer me $55 trade in.

I'm surprised that Costco even says "yeah we'll take it" at that point, it seems insulting. Had they told me it isn't worth anything I would understand, but offering me "up to $5" just seems strange.

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Costco
costco.com › home › phobio
Phobio | Costco
Select your device model, answer a few questions on its current condition and you get a quote on its trade value.
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Phobio
trade.phobio.com › costco
Costco's trade-in program
Get more for your used desktops, laptops, tablets, smartphones and wearables through our hassle-free trade-in program powered by Phobio. See how much your device is worth today!
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Reddit
reddit.com › r/costco › should i use costco's phobio to "trade in your apple device"?
r/Costco on Reddit: Should I use Costco's Phobio to "Trade in your Apple Device"?
May 29, 2019 -

Is it better to use Costco's Phobio to "Trade in your Apple Device" for my 13" 2013 MacBook Air?

(1.7 GHz Dual-Core Intel Core i7 with 8 GB 1600 MHz DDR3 and Intel HD Graphics 5000 1536 MB)

Or is it better to

(a) trade-in directly with Apple? OR

(b) sell my laptop separately to some third party (Craiglist or Facebook or eBay, etc.).

In other words which option is more likely to get me most money for it?

(Without the risk that seems to be with Phobio - I saw a horror story of someone whose computer was damaged by Phobio and he got nothing.)

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Apple Community
discussions.apple.com › thread › 255459722
can i exchange a apple watch from costco … - Apple Community
Apple Trade In - Apple (UK) if you are talking about under warranty · then check · Check Your Service and Support Coverage - Apple Support · Reply · Link · This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers. can i exchange a apple watch from costco at apple ·
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Reddit
reddit.com › r/costco › anyone have experience buying an apple watch from costco?
r/Costco on Reddit: Anyone have experience buying an Apple Watch from Costco?
March 1, 2024 -

I am looking to buy an Apple Watch Series 9, but the warehouse price is considerably cheaper than online. My only question is what their inventory looks like as I want a specific size and watchband. Anyone know if they typically have all the options listed online?

Find elsewhere
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Costco
costco.com › home › apple products
Apple Products
*Each incident is subject to a service fee, plus applicable tax. Service fees vary by product and accidental damage. MacBook · Mac · iPad · Apple Watch · iPhone · Audio · Apple TV 4K · HomePod · Accessories · AppleCare+ Trade in your Apple Device · and Receive a Costco Shop Card ·
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Clark
clark.com › home › phobio review: should you trade in your old devices at costco?
Phobio Review: Should You Trade In Your Old Devices at Costco?
June 10, 2025 - According to Phobio’s website, the company was founded in 2010 and headquartered in Atlanta, Georgia. You can sell any Apple device through Phobio including MacBooks, iPads, iPhones and Apple Watches.
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Reddit
reddit.com › r/applewatch › apple reduced my watch trade in value to $0 because it was in multiple pieces. it was in great condition when i sent it. received it back like this:
Apple reduced my Watch trade in value to $0 because it was in multiple pieces. It was in great condition when I sent it. Received it back like this: : r/AppleWatch
February 6, 2025 - I had an issue with an old watch I turned in and the credit went from $80 to $0. I chatted with them and asked them to review and it turned out they applied someone else’s return to me. They fixed it and gave me the $80 because mine was not as damaged. ... Do you have photos of you packaging it up, if so surely the courier should cover the damage. If not. I think you’re screwed. ... I always take photos before I send anything for trade-in.
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Phobio
phobio.com › tradein › costco
Device Trade-In Program powered by Phobio
Get more for your used desktops, laptops, tablets, smartphones and wearables through our hassle-free trade-in program powered by Phobio. See how much your device is worth today!
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Apple
apple.com › apple trade in
Apple Trade In - Education - Apple
Trade in your iPhone, iPad, Mac, Watch or any other device for credit towards a new one, or recycle it responsibly for free with Apple Trade In.
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The Krazy Coupon Lady
thekrazycouponlady.com › tips › money › costco-trade-in
Costco Trade-In: How It Works (And How Much You Get) - The Krazy Coupon Lady
March 12, 2024 - I dug into the corporation who runs the Costco Trade-In Program — Phobio, LLC — and found out they are a legit company, based in Kennesaw, Georgia. They have been in operation since 2010 and specialize in mobile device trade-in.
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Offers.com
offers.com › home › savings tips
All You Need To Know About Costco’s Trade-in Program
December 6, 2024 - First, hop on the Costco Trade-In site and click the “get started” button. This will open up a new window where you’ll be prompted to select your device type (iPhone, Apple Watch, etc.) and enter the serial number (Find out how to find ...