I have several of their grill covers and mine stay dry. I have the next to the highest level ones. Cannot not remember whatever that level is called. Answer from Hodge8191 on reddit.com
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Trustpilot
trustpilot.com › home › home & garden › home goods stores › home goods store › coverstore reviews
Coverstore Reviews | Read Customer Service Reviews of coverstore.com
1 week ago - Extremely Disappointed – Poor Quality and Warranty Not Honored I rarely write reviews, but my experience with Coverstore has been so frustrating that I felt compelled to share. I purchased a custom cover from them that was very expensive, but I justified the price because it came with a 7-year warranty and was supposed to be built to last.
Address   4488 Plano Parkway, 75010, Carrollton
(1.8)
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Reddit
reddit.com › r/grilling › coverstore cover owners, does water get through?
r/grilling on Reddit: Coverstore cover owners, does water get through?
March 20, 2024 -

I have a brand new Napoleon Prestige and got the Napoleon cover. The first day it got rained on, the grill has pools of water sitting on the side shelfs. I say this sarcastically, but it looks as if the cover didn't even try to stop any of the rain.

I've seen fantastic reviews for the Coverstore products, and am willing to go with an Ultima or Prestige, should they prevent water from seeping through the cover and hitting the grill.

Any thoughts and feedback would be fantastic.

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1-YR Update:

I ended up with a Coverstore Prestige cover in black, for my Napoleon Prestige 500 Phantom grill. it's held up tremendously well. So much that I had a custom tan/khaki cover made for our outdoor patio furniture set, and another for our Ooni pizza oven cart. No water gets through either cover, and after a year of use, there is ZERO fading or staining, on either cover. The buckles and sinchs hold onto the grill and furniture very well, even through 30-40mph windstorms that rip through our area.

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Sitejabber
sitejabber.com › home & garden › home shopping › home & garden other › coverstore
Coverstore Reviews - Read 39 Customer Reviews of Coverstore | Sitejabber
Coverstore has a rating of 2.8 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases.
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Better Business Bureau
bbb.org › us › tx › carrollton › profile › protective-covers › coverstore-0875-90031007 › customer-reviews
Coverstore | BBB Reviews | Better Business Bureau
After 5 years of use, my cover for an umbrella had an issue with the zipper. As it was still within the warranty period, I contacted Coverstore Support. After supplying the requested documentation, a replacement cover was sent to me. The replacement cover for the umbrella came with a different style pole which is used to place the cover.
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Reddit
reddit.com › r/kamadojoe › coverstore ultima for classic 3. a brief review.
r/KamadoJoe on Reddit: Coverstore Ultima for Classic 3. A brief review.
November 9, 2023 -

After reading about the issues with the OEM cover and a few positive posts about coverstore.com, I decided to take advantage of a recent sale on their website to try it out.

My grill will be facing the sun/rain and running into a lot wind and small branches. So I opted for their Ultima line, which uses the heavier 600D nylon. The fabric is substantially thicker than my other OEM covers.

There are two choices in size: 29” and 34”, but the site doesn’t explicitly state that the smaller is for the Classic and the larger is for the Big Joes. I initially purchased the 29” and while it does cover the Classic 3, it’s a rather snug fit and it takes some finagling to get the cover on and off the grill. The bottom of the cover doesn’t drape completely over the wheels and will actually rest slightly above because the legs flare out a little wider than the diameter of the cover. In addition, the top of the cover that goes over the air vent is also snug and will detach the upper part of the vent if you pull the cover off quickly.

I decided to return the 29” and get the 34” cover instead, which is what the picture shows. The fit is looser and is much easier to take on and off, especially with the stiffer Ultimate fabric. The cover now drapes over the top of the wheels but still leaves some space on the bottom for ventilation. There’s also a hidden flap for additional ventilation, which is nice. The buckles and pull cords on the bottom should help prevent strong winds from stripping the cover off. The top is still snug around the air vent but it’s easy to pull off if you’re mindful about it.

Overall I’m fairly satisfied with the fabric quality, which is something that makes Coverstore stand out. I think the smaller size is better suited for the Classic 1 & 2. Perhaps a revision could offer a more tailored fit for the Classic 3 but in the meantime I recommend folks opt for the 34” cover.

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Coverstore
coverstore.com › home
Testimonials | Coverstore
These covers are great. Great quality. I've been purchasing from Coverstore for a few years and always found that their products are superior.
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Worthepenny
the-cover-store.worthepenny.com
Check Coverstore Ratings & Customer Reviews
Customer feedback on Coverstore is mixed: Coverstore reviewers highlight positive aspects like wide selection of covers, good quality materials, excellent customer service and fast shipping, which strongly appeal to homeowners and outdoor enthusiasts.
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PissedConsumer
pissedconsumer.com › coverstore › RT-F.html
Coverstore Reviews | coverstore.com @ PissedConsumer
Coverstore (rebranded from The Cover Store) has 15 reviews (average rating 3.2). Consumers say: Request return #, Want to buy cover
Address   4488 Plano Pkwy, 75010, Carrollton,
Find elsewhere
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Facebook
facebook.com › thecoverstore
Coverstore | Facebook
coverstore.com · 42% recommend (15 Reviews) · See all photos · 3d · · Packing it away the right way now means beautiful wreaths next season.
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Knoji
coverstore.knoji.com › rankings › home & garden › home improvement
Coverstore Review | Coverstore.com Ratings & Customer Reviews – Nov '25
August 5, 2024 - Based on online research and 66 Coverstore reviews, Coverstore's overall score is 4.1 out of 5 stars. Coverstore's review score is based on Coverstore's customer ratings, its brand popularity, its price competitiveness, as well as the breadth ...
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In-Depth Outdoors
in-depthoutdoors.com › community › forums › topic › the-coverstore
The Coverstore - General Discussion Forum - General Discussion Forum | In-Depth Outdoors
I needed new patio furniture covers along with a grill cover and fireplace cover. There fast, everything fit, good quality and the price wasn't too...
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Coverstore
coverstore.com › blogs › news › best-patio-furniture-covers
The Best Patio Furniture Covers - The Cover Blog | Coverstore
May 16, 2025 - “I wanted to express my tremendous satisfaction with Coverstore patio furniture covers. These covers are heavy-duty, and the craftsmanship are top-notch. Their CS dept is helpful, friendly, and very responsive.
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Walmart
walmart.com › global › seller › 101072943
Coverstore StoreFront - Durable Weather-Resistant Covers - Walmart.com
143 ratings|16 reviews · View more · Welcome to Coverstore! We are the premiere web-based retailer of outdoor furniture covers, as well as vehicle and indoor covers. Our goal is simple, to offer extraordinary protection for your everyday goods. By selling exclusively online, we are able to offer the largest collection of sizes, mate…
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Instagram
instagram.com › thecoverstore
Coverstore (@thecoverstore) · Dallas, TX
2,124 Followers, 312 Following, 549 Posts - Coverstore (@thecoverstore) on Instagram: "Coverstore is the premier online retailer of indoor and outdoor cover and storage solutions. Protect what you love."
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Glassdoor
glassdoor.com › reviews › coverstore
Coverstore Reviews: Pros And Cons of Working At Coverstore | Glassdoor
1 Coverstore reviews. A free inside look at company reviews and salaries posted anonymously by employees.
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Houzz
houzz.com › discussions › 6126541 › custom-outdoor-patio-furniture-cover
Custom Outdoor Patio Furniture Cover
Hi! We have a non-standard size L-Shape patio furniture. Can anyone recommend a store where they have ordered custom patio furniture covers? I’ve seen ads for Coverstore.com & Coversandall.com but I’m conflicted about the reviews. Let me know how your experience with them if you’ve ordered from ...
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Trustpilot
ca.trustpilot.com › home › coverstore reviews
Coverstore Reviews | Read Customer Service Reviews of the-cover-store.com
October 18, 2022 - I was very apprehensive placing my order after reading all the bad reviews. I went ahead anyway because the only other serious custom competitor uses vinyl which isn't great for furniture. I don't doubt other customers have had problems, but just want to add that mine came out perfectly. ... I should have looked here before purchasing from Coverstore.
Address   Dallas, US