YES. I spent 4 HRS TRYING TO PAY MY BILL. I used desktop, cricket app, my card was declined. I called my card, they treated me like a criminal attempting fraud. I called cricket and was disconnected 4 times, finally one guy in India of course (I can't understand them) called me back after the call was dropped. I asked him to EXTEND THE DUE DATE WHICH FOR MY ACCOUNT WAS TODAY. HE DID. by 6 days because I was going to lose my service. I decided to check cricket to see if anyone else is having this problem, and there you were. My card customer service told me to go to another merchant but I bought a prepaid visa debit card specifically to pay my cricket bill. I told cricket I'll try going into a cricket store with the card but they will charge me a $5 service fee. So he put a credit on my account for $5, so the fee will be the same. They must be having issues,I can't even use the app, it's just a green screen. Had to go to cricketwireless.com. this has been a stressful 7 hrs. I just want to pay my bill too. My card has never been denied, I've had cricket 3 yrs. Answer from Adventurous-Scar3303 on reddit.com
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Cricket Wireless
cricketwireless.com › support › billing-and-payments › bill-pay-methods
Bill Pay Methods
Or sign up for Auto Pay at any time online by visiting Manage Your Account. ... Note: A $5 Customer Assistance Fee applies. ... Note: A $5 Customer Assistance Fee applies. ... Note: Be sure to bring your account number. Fees may apply. Fee Exclusions: The Customer Assistance Fee does not apply to payments made in Cricket stores in Connecticut or Vermont, and the Automated Phone ...
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Callingmart
callingmart.com › topup-crc.html
Cricket Wireless Bill Pay
Recharge Your Cricket Wireless Prepaid Cell Phone Mobile Account INSTANTLY With Digital E-Cards Sent Directly To Your Phone! Making My Cricket Wireless Payments Through Callingmart Online Bill Pay Is 100% Secure.Instant Cricket Wireless Real Time Refills With No Hidden Fees, No Taxes and No Log-In.
Discussions

Is anyone else having issues with the cricket online payment system???
YES. I spent 4 HRS TRYING TO PAY MY BILL. I used desktop, cricket app, my card was declined. I called my card, they treated me like a criminal attempting fraud. I called cricket and was disconnected 4 times, finally one guy in India of course (I can't understand them) called me back after the call was dropped. I asked him to EXTEND THE DUE DATE WHICH FOR MY ACCOUNT WAS TODAY. HE DID. by 6 days because I was going to lose my service. I decided to check cricket to see if anyone else is having this problem, and there you were. My card customer service told me to go to another merchant but I bought a prepaid visa debit card specifically to pay my cricket bill. I told cricket I'll try going into a cricket store with the card but they will charge me a $5 service fee. So he put a credit on my account for $5, so the fee will be the same. They must be having issues,I can't even use the app, it's just a green screen. Had to go to cricketwireless.com. this has been a stressful 7 hrs. I just want to pay my bill too. My card has never been denied, I've had cricket 3 yrs. More on reddit.com
🌐 r/CricketWireless
40
24
January 29, 2023
Not letting me pay bill
a not-advertised "feature" of the service is Never Do Any Transaction In The Last Week of a month. It may not work. You better call them by voice and see if they can take care of you. More on reddit.com
🌐 r/CricketWireless
7
7
January 10, 2024
Pay My Bill yet I have no service
Yeah you have to pay a restore fee for a prepaid phone so you probably still owe them More on reddit.com
🌐 r/CricketWireless
6
5
February 10, 2025
Payment trick
It's not a trick at all. Just pay on time and there isn't a fee. I understand if the website doesn't work but making payments in store or on the app on time will not charge you the fee. The in-store fee is $5 and app is free. Your issue sounds like user error respectfully. More on reddit.com
🌐 r/CricketWireless
21
0
May 7, 2024
People also ask

"When and how much are payments?"
"There’s a simple $14.99 membership fee you can cancel at any time. When uploading your bill, you specify the date for us to pay your bill and the amount you would like us to pay on that date. Your 4 payments begin on this date and we take the first installment whilst paying your bill upfront and in full. "
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deferit.com
deferit.com › en-us › cricket
We Pay Cricket. You Pay Us Back Later.
"Will this impact my credit score?"
"Signing up for Deferit does not impact your credit score. When you pay for a membership, we perform a quick soft inquiry to verify your identity, which does not leave any marks on your credit file. However, your usage and payment history with us may affect your credit over time. Consistently making on-time payments can positively impact your credit score, as we report your payment history to the credit bureaus. Late payments can negatively affect your credit score."
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deferit.com
deferit.com › en-us › cricket
We Pay Cricket. You Pay Us Back Later.
"How do I upload a bill?"
"Paying a bill has never been easier! Simply click the \"Upload a bill\" button when logged in to our website or mobile app, snap a pic of your bill or upload from your library/files. Specify the amount and date to pay your biller and that's it!"
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deferit.com
deferit.com › en-us › cricket
We Pay Cricket. You Pay Us Back Later.
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Deferit
deferit.com › en-us › cricket
We Pay Cricket. You Pay Us Back Later.
Our payment method is easy! Simply take a photo of your bill and we pay it. Whether paid online, by ACH, or by check. Snap a photo of your Cricket bill, choose how much to pay and get instant confirmation!
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US Mobile
usmobile.com › blog › simple-ways-to-pay-your-cricket-wireless-bill-effortlessly
Simple Ways To Pay Your Cricket Wireless Bill Effortlessly | US Mobile
September 23, 2024 - Over the Phone: You can also use Cricket’s Automated Payment System by dialing *PAY (*729) from your Cricket phone or calling 1-800-274-2538.
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Cricket Wireless
cricketwireless.com › support › billing-and-payments › service-payment-card
Service Payment Cards
The Cricket Service Payment Card currently comes in values of $40, and $70. You can use this card when making service payments only via Quick Pay, My Account, the automated phone system and Customer Support.
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Reddit
reddit.com › r/cricketwireless › is anyone else having issues with the cricket online payment system???
r/CricketWireless on Reddit: Is anyone else having issues with the cricket online payment system???
January 29, 2023 -

EDIT (7/2/24): Hey yall! You probably found this post by searching up the problem. The solution for me at the time was contacting support and having someone send you a text message to pay your bill. From what I could infer at the time, the issue HAS to be the zipcode of whatever card youre using/whatever billng address not registering correctly. You could enter it in 1,000,000 times and it still wouldn't work. Use a different card or contact service. If this issue is STILL going on, I recommend switching phone providers, haven't had an issue SINCE!

Okay so I have tried to play my bill for 2 hours. I called in to the service number because this is the second time I'm having this issue and I am beyond frustrated. When the lady on the phone tried to process my payment, she said my card was declined even though I had more than enough money to cover my bill. So, I called my bank and they said that there is no block on my card and that I had more than enough money to pay my bill. They also said that my address and zip code were correct, so there's no way that it was customer error.

So I tried the app, the automated system AND the website and all three kept saying that my information was wrong when I know it isn't??? There's money on the cards I am using, all of the information was confirmed correct... I'm at a loss. I just want to pay my phone bill.

Is anyone else having this issue????

Edit: Apparently, this is an issue that has been going on for several years... (see photo)

Edit 2: So I called them back after contacting my bank, they still cant solve this issue and I am at a loss. How am I going to get service??????????????

Edit 3: Okay so I'm rolling through all of the systems again. All of the cards I am using are not enrolled in auto pay. Here are the results:

myCricket App: Tried google pay: Error popped up saying that there was a problem trying to connect to the server. Tried to enter in my card details, says that my information is wrong.

Quickpay: Tried 2 cards, says that my information was entered in incorrectly and to recheck my information.

Payment tab: Same as quickpay.

Cricket website (Desktop): Same as quickpay.

Cricket website (Mobile): Same as quickpay.

Automated system: Same as quickpay "Hmm.. I'm having some issues (yadda yadda yadda).." entered number twice, no dice.

I dont want to spend my money on a refill card only for that to be declined too.... Is there literally ANYONE who can help me out???

There are more posts saying the exact same thing pertaining the service and refill cards too.
Find elsewhere
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US Mobile
usmobile.com › blog › manage-your-cricket-wireless-payments-effortlessly-with-the-cricket-service-payment-card
Manage Your Cricket Wireless Payments Effortlessly With The Cricket Service Payment Card | US Mobile
September 15, 2024 - If everything looks good, hit Submit Payment. Want to change something? Just select Edit before submitting. Prefer the phone over online transactions? You can use the automated system: If you’re calling from your Cricket phone, just dial *PAY (*729).
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Prepayaccess
prepayaccess.com › cricket-wireless
Pay My Cricket Phone Bill | Cricket Wireless - Prepay Access
Prepay Access makes it easy to pay your Cricket Wireless bill of any amount from the comfort of your own home. Make your life easier and pay your Cricket Wireless bill with Prepay Access today.Pay any amount of your Cricket phone bill quickly with Quick Pay by entering your Cricket phone number.
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Flipsnack
whitelabel.flipsnack.com › home › cricket pay bill by phone
Cricket Pay Bill By Phone - Flipsnack News
October 11, 2024 - Connect with an expert via text chat and more. Want to make a payment without the hassle of phone calls and store visits? Check out all of the easy ways to pay and save up to $60/year with the auto pay credit. Pay any amount of your bill quickly by entering the cricket phone number below.
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JustAnswer
justanswer.com › software › pacjz-want-pay-cricket-payment-no-problem-just-trying.html
Want to pay my Cricket Payment. No problem. Just trying to figure out how to pay Cricket. Just need the easiest method
To pay your Cricket Wireless bill ... and choose a payment method like credit card or PayPal. Alternatively, pay via authorized retail stores or by phone....
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Google Play
play.google.com › store › apps › details
myCricket - Apps on Google Play
It gives you the freedom to manage your Cricket Wireless account anywhere, anytime with just the tap of a button. What to Expect: Account Home Screen No need to wonder about the status of your wireless account because we’ve made it easy to stay up to date on payments, plans, data, due dates, and exclusive offerings. Payments Want to make a payment without the hassle of phone ...
Rating: 4.6 ​ - ​ 248K votes
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Cricket Wireless
cricketwireless.com › quickpay.html
Quick Pay Page
Pay any amount of your bill quickly by entering the Cricket phone number below. Not sure how much you owe?
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Cricket Wireless
cricketwireless.com › support › billing-and-payments
Billing and Payments
Need help with billing or payment options? Learn everything you need to know about paying your bill, how to suspend your service, how to set up Auto Pay, how to split your monthly payments with BridgePay and other helpful info about making a payment or paying your Cricket Wireless bill.
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Cricket Wireless
cricketwireless.com › support › billing-and-payments › bridge-pay
What is BridgePay? | Billing & Payments | Cricket Wireless
This gives you another 7 days to make your second payment, with the same fees ($5 single-line, $15 multi-line) due immediately. Setup available online, via Chat, or by visiting a Cricket store
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App Store
apps.apple.com › us › app › trycricket-by-cricket-wireless › id1616533573
tryCricket by Cricket Wireless App - App Store
Needed a new phone plan bc 250/mo is a bit too much and i dont need the extra stuff. I decided to download this app bc i used cricket prior to using tmobile and i absolutely loved the service i received for the price and i didnt feel robbed, now i can rest a bit easier knowing i can have service with cricket and test the connection before fully going back.I already couldnt be happier with the experience and truly think cricket is the best provider ive ever used!!
Rating: 4.8 ​ - ​ 19.8K votes
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GetHuman
gethuman.com › all companies › cricket wireless customer service
Cricket Wireless Customer Service Phone Number 800-274-2538: Call Support
2 weeks ago - This phone number is Cricket Wireless's best phone number because 55,114 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-274-2538 include Change Plan, Payment Arrangement, Cancel Service, Transfer Service, Device Support and other customer service issues.
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The Senior List
theseniorlist.com › home › cell phones › cricket
Cricket Phones for Seniors: Plans, Prices, and Reviews
1 week ago - So, that $25 “per month” price is actually a one-time payment of $300. In this guide to Cricket Wireless for seniors, we’ll take a closer look at everything Cricket Wireless has to offer in terms of phones, plans, and prices.
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JustAnswer
justanswer.com › computer › jr8eb-back-didn-t-enough-money-account-pay.html
How to Pay Your Cricket Bill: Debit Card, Checking Account, and More
Alternately, you may select Payments from the menu, then scroll to the bottom and choose AutoPay Change Preferences. Please follow the prompts to update your Auto Pay card. Please call Cricket Customer Support at 1-800(###) ###-####or 611 from your ...