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Dell
dell.com › en-us › dfh › lp › outlet-why-refurbished
Everything You Need to Know About Refurbished Computers | Dell USA
September 9, 2025 - Like new products are Dell's highest grade of certified refurbished systems, submitted to a rigorous refurbishing process to achieve the highest quality and performance standards.
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Dell Refurbished
dellrefurbished.com › home › laptops
Shop Refurbished Laptops and Off-Lease Laptops | Dell Refurbished
A refurbished laptop is a used computer laptop that has been restored to excellent quality workmanships standards. At Dell Refurbished, we refurbish laptops in a comprehensive process that includes meticulous repairs, equipment replacements, ...
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Dell
dell.com › dell community › laptops › locked topics – laptops general
What exactly does "refurbished" mean, in Dell-speak? | DELL ...
January 11, 2008 - Those parts are tested first, then ... is, the less likely you get a truly used board. ... It means it was returned for what ever reason but is now considered in spec....
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Dell Refurbished
dellrefurbished.com › faq
FAQ | Dell Refurbished
March 20, 2025 - ... Refurbished systems are tested to ensure quality workmanship standards remain excellent. Refurbished products are visually and diagnostically inspected to ensure these items function.
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Reddit
reddit.com › r/dell › refurb quality
r/Dell on Reddit: Refurb Quality
April 12, 2023 -

"Refurbished to Dell Specifications by FedEx Supply Chain"

What does that even mean?

I opened 4 refurb laptops today, 1 has a keyboard where the top left quadrant barely works, 1 covered in cat hair and the bottom panel feels like it was bent outwards, and another where the left mouse button is about to fall off. I've had a couple other ones recently that seemed pretty dirty as well, but the first time I've noticed actual physical issues with the laptops.

The cat hair one really bothered me, because I decided to actually clean it with some compressed air and now my eyeballs are on fire.

Has anyone else been noticing issues with the quality of refrub machines?

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Did you purchase the laptops from the official Dell Outlet or from a third-party, perhaps one of the refurbishers selling through Amazon or E-Bay? Mu guess is that you purchased the laptops from a third-party, not from Dell. If you purchased the laptops from a third-party, "Refurbished to Dell Specifications by FedEx Supply Chain" means "scam". I have purchased all my computers (Dell Optiplex and Dell Latitude) from the official Dell Outlet for close to a decade. None of the computers I've bought from the Outlet -- not one -- arrived in the condition you are describing. Every one of them was spotlessly clean and worked perfectly. All computers purchased from the official Dell Outlet are refurbished by Dell, certified by Dell, supported by Dell, and come with the original factory warranty. The computer refurbishing industry has more than its share of disreputable vendors, vendors who do a schlock job of "refurbishing", and then say things like "Refurbished to Dell Specifications by FedEx Supply Chain" to make it sound like they are operating above board. It looks like you got mixed up with one of the disreputable refurbishers. Reputable refurbishers do exist, but I've had so many friends have bad experiences that I tell all and sundry: "If you want a refurbished Dell, buy from the official Dell Outlet and nowhere else." I'm sorry that you had a bad experience, and I hope that you will be able to return the laptops and get your money back.
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This is exactly why you read the reviews and QA section when ordering anything online especially a refurbished electronic device like a computer, laptop, smartphone, rack server/tower server you get the idea!
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Dell Refurbished
dellrefurbished.com › factory-refurbished-laptop
The Benefits of a Factory Refurbished Laptop | Dell Refurbished
February 26, 2025 - When you purchase a factory refurbished ... our commitment to sustainability, we refurbish used laptops and desktops that are returned to us by customers who have leased them for several years....
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GreenCitizen
greencitizen.com › home › environment › are refurbished dell laptops worth buying? pros, cons & models
Are Refurbished Dell Laptops Worth Buying? Pros, Cons & Models - GreenCitizen
October 3, 2025 - In short, “refurbished” for Dell laptops means you’re purchasing a device that’s been professionally restored, verified for performance, and given a second life — all at a price significantly lower than brand-new.
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Get Online @ Home
getonlineathome.org › insights › why dell refurbished laptops are a smart choice for budget-savvy buyers
Why Dell Refurbished Laptops Are a Smart Choice for Budget-Savvy Buyers - Get Online @ Home
April 12, 2024 - This price difference makes ... does not mean lower quality; Dell refurbished laptops undergo rigorous testing and repairs to ensure they are Grade A condition....
Find elsewhere
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Dell
dell.com › en-us › dfb › shop › how-to-pick-the-best-refurbished-computers › cp › outlet-for-business
What Business Owners Need to Know About Refurbished Computers | Dell USA
For Dell Outlet, refurbished means that previously opened or used products have undergone a rigorous refurbishing process to achieve the highest possible quality and performance standards—standards matching that of all Dell technology products.
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Dell Refurbished
dellrefurbished.com › refurbished-corporate-laptop
The Advantages of a Refurbished Corporate Laptop | Dell Refurbished
February 26, 2025 - A refurbished business laptop is a device that was originally owned or leased by a corporate customer and has since been restored to the highest standards of quality and reliability.
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Dell Refurbished
dellrefurbished.com › refurbished-computer-hardware
Refurbished Computer Hardware from Dell | Dell Refurbished
February 26, 2025 - When you purchase refurbished computer hardware from Dell, you’re getting a device that delivers high performance at a less-than-top price. The term “refurbished” means different things for different companies.
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All these years we were buying new Dell PCs . Last year someone in spiceworks discussion group recommended Dell outlet. And from last year we started buying PCs from Dell outlet website. They worked out really good for us. We can hardly notice any difference between new and outlet PC. They come with same warranty as new Dell PCs.

Dell outlet website is Refurbished & Overstock Laptops, PCs, Monitors: Dell Outlet | Dell USA | Dell USA

Today we came across Dell refurbished PCs site.

Dell Refurbished

Dell Refurbished

Laptops Starting at $199 & Desktops $99. Buy Dell Refurbished Computers, Laptops, Desktops and more - Includes Dell Warranty.

Wanted to get some feedback from users here if they have bought Dell refurbished PCs from the above website. Seem to me that dell refurbished website sells little older PCs configuration

( example:- Intel 4 / 5th gen processors )

  1. If someone has experience buying from Dell outlet and Dell refurbished can you share your experiences.

  2. Does Dell refurbished PCs (grade A) have any signs of wear and tear ?

Any other inputs are appreciated.

Thanks

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I’ve purchased from both

Dell Outlet is current generation order returned or open box products. Some might be a return after 60 days but all are again current gen models.

  • I buy all our end user equipment from the Outlet and have not had any issues with systems except one a few years back but warranty took care of it. This is a great way of getting current gen systems and reduced prices if you need 1 or 2 at a time like I do.

Dell refurbished is Dells financing division (think lease equipment) which sells these off-lease computers which are a few generations old. In this case, your getting a older system which has been “looked at” by some equipment refurbisher and restored to functionality. New OS and usually AC adapter.

  • I’ve bought a few laptops from this site and used personally and they are been good, battery life is still respectable. In most cases grade A wont show much ware but that’s subjective per say. Again, no issues with the laptops I’ve gotten off this site.
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Dell
dell.com › en-us › dfh › lp › why-dell-outlet
Key Things to Know When Purchasing with Dell Outlet | Dell USA
February 27, 2025 - Like new products are Dell's highest grade of certified refurbished systems, submitted to a rigorous refurbishing process to achieve the highest quality and performance standards.
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Dell Refurbished
dellrefurbished.com › home › hot deals
Deals & Discounts on Refurbished Computers | Dell Refurbished
When you’re looking for the best ... refurbished device is a previously owned computer that has been carefully repaired and restored to make it function at the highest standards of quality and reliability....
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Dell
dell.com › en-us › dfh › lp › outlet
Refurbished & Overstock Laptops, PCs, Monitors: Dell Outlet | Dell USA
6 days ago - Refurbished laptops, desktop gaming computers, monitors, docks & servers on the cheap from Dell Outlet. READY TO SHIP laptops for sale. Up to 30% savings.
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PCExchange
pcexchange.com › blog › what-to-expect-when-buying-a-refurbished-computer
What to Expect When Buying a Refurbished Computer - PCExchange
Since Dell refurbishes its own laptops, you can rest assured that the performance of those machines is flawless and has been verified by technicians at the Dell factory. One of the primary concerns about buying a refurbished laptop is the degraded battery life. The capacity of your computer’s battery decreases over time, so buying a refurbished laptop may mean that the battery you receive doesn’t have the runtime of a brand-new battery.
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Dell Refurbished
dellrefurbished.com › used-laptop-computers-for-sale
The Benefits of Used Laptop Computers for Sale | Dell Refurbished
February 26, 2025 - Dell’s refurbishment process ensures laptops are fully functional, reset to factory settings, and evaluated for cosmetic damage. This gives you confidence in the device’s performance and longevity.
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Dell Refurbished
dellrefurbished.com › refurbished-computers-and-laptop
Buying Refurbished Computers and Laptops | Dell Refurbished
March 20, 2025 - You’ll get road-tested equipment. Dell’s refurbished computers and laptops have typically been on the market for at least two years. That means they are well-tested devices with a strong track record and lots of user reviews.