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Hello, hopefully you guys can help me with this issue. I read the Dell forum about this issue with the bios saying the battery needs replaced. I bought a new battery from Amazon (https://www.amazon.com/dp/B07DG1TZ4P?ref=ppx_pop_mob_ap_share). I replaced the battery with the new one plugged it in make sure the light was no longer blinking and it was not. I power it on and let the battery die out (I left) while playing a video on YouTube. I come back home plug it in; it is now blinking orange again. I checked the bios it says the NEW battery needs replaced. I cannot power the laptop on without the laptop being plugged in (same issue as before). Yes, the power adapter is identified as the correct power adapter. Does anyone have a solution? Or know where to go from here as I can not find anything on here or forums to help fix this issue. Thank you guys.
So, I've had my XPS for ~3 years. I've had nothing but problems with it. So, I went to go open it today and plug it in and lo and behold! Another issue.
The LED light on the bottom behind the touchpad started blinking orange and white. It blinks orange twice and white once and goes blank for awhile. Sometimes the power button turns on and then the battery button turns white and then stay on a few seconds, and then they go back out. There is no screen image. I can sometimes hear the fan running. If I hold the power button for 20 seconds, the battery light turns on, stays on for a few seconds, then turns off again. It's a cycle. I've never once had an issue with my charging cable. I have tried different outlets. I tried holding the power button and whacking F2. Nothing.
Nothing works. And I don't have the right type of screwdriver to open up the back. I don't have a way of going to get one. I also have 3 exams tomorrow. I am extremely freaking angry right now and I am doing everything in my power to hold it together and not scream and break this $1,250 piece of garbage over my knee.
I was using my laptop this morning, using Arch Linux, and, suddenly, the screen turned off and I believe the laptop turned off too.
Every single time I press the start button there is an orange light in the front of the touchpad and it does not turn on, like it can be seen on the attached video.
Does anyone know what could be wrong or have any clue on what is happening to my device?