For how long will DHL trace my shipment?
Why can I track my parcel at www.dhl.de, but not at www.dhl.com?
How do I track my shipment?
I google "DHL tracking", it gives me a box to paste the number into, then it brings me to the DHL website. But it always says it has no information about the number.
I purchased a Lenovo product from Kabum. The Kabum website states that the package was sent to the carrier and provided a 'Tracking Code' as 'DEFAULT XXXXXXXXXX'.
Using the 'Order Visibility Portal - Lenovo' to track the order, I found out that it was shipped via DHL EXPRESS. The portal shows a 'Carrier Tracking Number' field with 4 digits and a blank 'Serial Number' field.
When I try to track using the 10-digit code from Kabum on DHL EXPRESS's website, it does not return any results. However, when I use the 4-digit Carrier Tracking Number from Lenovo, it shows other shipments that are not mine.
How can I properly track this shipment?