🌐
EBay
help.ebay.com
eBay Customer Service
Find answers to your buying, selling, and account questions, or contact us for more help.
🌐
Reddit
reddit.com › r/ebay › does ebay really no longer have a chat feature for support?
r/Ebay on Reddit: Does Ebay really no longer have a chat feature for support?
December 4, 2024 -

Are they insane? Why would I want a call back from someone I can't even understand half of what they are saying, when important things are at hand? Wouldn't a chat work 10000000000000000 times better? Like it used to?

What the hell is going on with these companies?

Update: It all depends on the direction you go for support. Went a different route today and easily got chat person.

But originally, when choosing, didn't get my item, no can do with chat.

Discussions

How can I view my Customer Service Chat Transcript?
Go to www.ebay.com and look under My Messages. More on reddit.com
🌐 r/Ebay
5
4
August 29, 2018
eBay customer service help ?!?
Go into chat again and request for them to call you. You need to get an actual human to help More on reddit.com
🌐 r/Ebay
27
1
February 26, 2024
Was just live chatting with Ebay customer service but now there's no option to?
This is with every place now...the elusive "Contact Us" option. Most pages it means. F You! We dont wanna hear it. So heres an endless "help" loop. No matter what you click or how far you think you are getting, we will redirect you back to this beginning FAQ page. Stop bothering us! And have a nice day!...How helpful was this page?...... (slams face into keyboard) More on reddit.com
🌐 r/Ebay
13
8
November 22, 2022
For those having trouble contacting EBay support, here is how:
Great to know because I am not creating a new FB account to contact with ebay like many others have been stating. More on reddit.com
🌐 r/Ebay
20
63
November 21, 2020
🌐
EBay
community.ebay.com › t5 › Buying › How-to-speak-to-a-Live-eBay-support-person-or-Chat › td-p › 33806594
How to speak to a Live eBay support person or Chat - The eBay Community
April 23, 2024 - Listings - optional Warranty · To speak to customer service, start on a help page, type a few search words like "return item", and select a somewhat related help page. Scroll to the bottom of that related page, click the "contact us" button, ...
🌐
Target
target.com › homepage
Target : Expect More. Pay Less.
2 days ago - Shop Target online and in-store for everything from groceries and essentials to clothing and electronics. Choose contactless pickup or delivery today.
🌐
EBay
community.ebay.com › t5 › Selling › eBay-quot-chat-quot-option › td-p › 34905950
eBay "chat" option - The eBay Community
January 27, 2025 - You can contact eBay customer service via Facebook, X, or Instagram by sending a private message (don't post publicly on these pages): https://www.facebook.com/eBay https://x.com/askebay/ https://www.instagram.com/ebayforsellers/
🌐
EBay
community.ebay.com › t5 › Buying › Live-chat › td-p › 32960494
Live chat - The eBay Community
May 5, 2023 - Message 1 of 8 · latest reply ... have them call you or you can use live chat: https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 You can also reach them on Facebook: https://ww...
Find elsewhere
🌐
eBay
ebay.com › help › buying › default › ask-ebay-to-step-in
Ask eBay to step in and help for buyers | eBay
You can ask us to step in if there's an issue with your order and the seller hasn't been able to help.
🌐
eBay
ebay.co.uk › help › start_chat
Chat with us | eBay
894430257243 · 2a6dc31f-5150-4ad9-861f-018c830641b5:19afe1e7676 · 19997 · Skip to main content · Chat with us · What can we help you with today? Please select one · To get you through to the right eBay representative, please choose a topic · Copyright © 1995-2025 eBay Inc.
🌐
EBay
community.ebay.com.au › t5 › Buying › how-can-I-talk-to-someone-in-live-chat-for-help › td-p › 1170533
how can I talk to someone in live chat? for help - The eBay Community
June 2, 2024 - Customer Support > Contact eBay > hover over Buying and select How to pay for items,(if it's a buying question). Selling = Revise or edit a listing. My account = : Set up a selling account. That will bring up: Call us,Call me: Chat with us. Send us an Email.
🌐
EBay
community.ebay.com › t5 › Selling › Chat-Support-Button-Disappeared › td-p › 33802260
Chat Support Button Disappeared - The eBay Community
August 4, 2025 - You will then get more options. https://www.ebay.com/help/contact_us?id=4002&st=10 For the Payment Team https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&&...
🌐
eBay
pages.ebay.com › ca › help › account › contact-customer-support.html
Contacting Customer Service
If you need help, contact us. We'll be able to help you by chatting with you online or through a quick phone call · Click Help & Contact at the top of most pages
🌐
eBay
community.ebay.com
Home - The eBay Community
Purchased 2 shipping labels on 9/1. One shows "cancelation requested" and the other shows item delivered on 9/4. I have an email that USPS will "process my request " within 15 days (it's been 17). Chat and phone get me nowhere.
🌐
eBay
ebay.com › help › account › contact-ebay › contact-ebay
Contact eBay | eBay
If you can’t find the information you need in our Help articles, and would like to get in touch with us, we’re here to help.
🌐
EBay
community.ebay.com › t5 › Selling › Cannot-request-a-call-or-chat-with-live-agent-only-option-is-to › td-p › 33956182
Solved: Cannot request a call or chat with live agent... o... - The eBay Community
October 24, 2024 - Only the automated chat. Have things changed? Could someone please tell me if there is a way to speak with customer service? Thank you. ... Sometimes when there isn't enough staff to handle all the different ways they have for us to contact customer service they will close those for the time being. That doesn't me the options go away forever, just until they have enough staff to support them.
🌐
Quora
quora.com › Does-eBay-have-a-live-chat
Does eBay have a live chat? - Quora
Answer (1 of 2): You CAN open a live chat with eBay support. Just the eBay site is not offering one. So for questions you’re suppose to email them, waiting for answers takes time and while their decent, they’re not going to go into detail ...
🌐
eBay Canada Community
community.ebay.ca › t5 › Seller-Central › Need-to-online-chat-with-an-eBay-agent › td-p › 512090
Need to online chat with an eBay agent - The eBay Canada Community
October 12, 2024 - https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options. The social media Chat accounts are covered by trained eBay employees with ...
🌐
EBay
community.ebay.com › t5 › Report-eBay-Technical-Issues › Cannot-get-in-contact-with-eBay-chat-support › td-p › 35182932
Cannot get in contact with eBay chat support - The eBay Community
August 28, 2025 - I am trying to follow up on a previous chat session I had with a support member regarding a recent order I had. However, I cannot seem to get to a chat option when I need to contact them. I can't call them ... You may be better off asking your question here to get suggestions from experienced users. If you are unable to get a call back, try contacting eBay via social media direct message:
🌐
eBay
ebay.com › help › account › account-holds-restrictions-suspensions › account-holds-restrictions-suspensions
Account restrictions and suspensions | eBay
We may occasionally restrict or suspend accounts to protect our community. If you're a seller, your payouts may also be placed on hold until the restriction or suspension is lifted.
🌐
Action Fraud
reportfraud.police.uk
UK's Home for Reporting Cyber Crime & Fraud - Report Fraud
If you’ve been affected by cyber crime or fraud, we’re here to listen, to help, and to support you.