Some product categories have unique retail standards where you’ll be able to offer variations on the returns policy options. You can offer 14-day returns in the following categories:

January 7, 2024 - Hi @1kraftychick The reason the 14 day option is not readily available is because eBay no longer supports it in all categories. If you've found a back door to get it onto your ineligible clothing and shoe listings, eBay will not support that ...

September 7, 2023 - eBay’s return policy is a part of the well designed eBay business policies system that offers various options catering to sellers and buyers. Sellers have the flexibility to choose from multiple return options, including ‘No returns accepted.’ Although eBay highly recommends opting for more buyer friendly choices, such as eBay’s return policy in 14 days, 30 days, or 60 business days.

You may choose to offer: No returns accepted · 30-day buyer-paid returns · 30-day free returns · 60-day buyer-paid returns · 60-day free returns · 14-day returns in limited categories ·

August 15, 2024 - You can choose no returns but 14 days is not an option. You can choose to offer one of the following return policies:

January 17, 2025 - If it is a Item Not As Described type return reason, the seller will be refunding. Does not matter if the seller has a return policy or not. The eBay Money Back Guarantee for buyers overrides your 14 day return policy.

February 25, 2019 - You must notify me by eBay email at once and ship it back to me within 14 days. The return shipping cost is your responsibility. The returned item or items must be in the same condition as when you received them.

On the other hand, if you simply don’t want an item (and it isn’t damaged or different from the listing), then you can check the item’s listing and the seller’s return policy to see if it has a return period. Luckily, according to Statista, eBay’s American customers are mostly satisfied with its sellers and overall processes, as the customer satisfaction score was 76 out of 100 in 2021. eBay’s customer satisfaction score has stayed high from 2000 to 2021. When setting up their return rules, an eBay seller can either choose “no return,” “7-day return,” “14-day return,” “30-day return,” or “60-day return” for each of their listings.

eBay rewards sellers who have better return policies for buyers. When you offer a return policy that’s 14 or more days and have a standard or above performance rating, you’ll get a boost in Best Match, eBay’s default search method.

So that I don’t get snookered again by Buyers, I have a similar return policy. What eBay should do is to put above the line an improved categorical message about returns, i.e. “14 Days Money Back, not including Buyer’s Remorse” or “14 Days Money Back for damage or errors only”.

April 22, 2025 - What you are missing is 14-day return policy (means customer has 14-days to file complaint). That does not mean they have 14-day to return item.

If you accept the return the buyer has 14 working days from when they first opened the return to send it back. Once you receive the item you have to inspect it and make sure it meets eBay's policy for the condition of returned products.

Simply bring your item(s) to us with all contents, packaging, and proof of purchase, and we will process your return. Do cell phones, cellular tablets, mobile hotspots and cellular wearables have a different return window? You can return these devices within 14 days for a full refund.

January 3, 2024 - Your 14 day return policy only applies to remorse returns.

You can offer returns on individual or all items and distinguish between domestic and international return policies. Listings from Top Rated Sellers must offer a 30-day free return policy to qualify for the Top Rated Plus discount and seal.

As of May 2018, eBay.com users have these five ‘streamlined’ return policy options to choose between when creating item listings: ... Please note that there are exceptions to the above rule, with a 14-day return policy option still available within a few select categories.

The table below sets out which of these applies when determining the latest date to report an issue or request a return. Buyers can find estimated delivery information in their Purchase history. Sellers can find the estimated delivery information that was provided to the buyer at the top of their Order details page. When eBay decides the outcome of a transaction issue, the buyer or seller may submit an appeal within 30 calendar days of eBay's decision.

August 9, 2023 - I guess I should rephrase this a little - how long does the buyer have to be granted a return? Here's an answer I found when I searched it here: "If they want a refund for buyer's remorse they should return it within 14 days". I really don't ...

You can offer 14-day returns in the following categories: ... Return Shipping will be paid by option determines who pays for return shipping. You can select either Buyer or Seller. eBay recommends that you offer free returns of relatively ...