Factsheet
FDX Corporation (1997–2000)
FDX Corporation (1997–2000)
Everything points me to a my pickups tab that simply does not exist?
11-14-2023 06:06 AM
What to do when a return goes bad and the website says the Fedex tracking number has no record of being picked up? I have the pickup recorded on my doorbell camera, including the truck on the street.
More detail: Purchased an item from an online seller (Ebay if it makes a difference). The item did not function properly and a return was requested. A label was provided and pickup scheduled with FedEx for hazardous material (batteries). I have video of the FedEx pickup on my doorbell camera.
Now FedEx indicates they have no record of the return tracking number per the website. I have not been able to talk to anyone at Fedex or file an online claim without an active tracking number. As mentioned I have a doorbell re ordinary of the driver picking up the package on November 3rd at 9:47am, with his truck on the street in the background.
Thoughts on how to proceed?